Pro Cleaners & Alterations

another bad review. Brought some long sleeve business shirts in, lost 3 sleeve buttons on 3 different shirts, the old guy tried to blamed me and bs about they were without buttons when I brought them in. Wow, unbelievable, I wear those shirts on a regular basis and this is not the first time this happened.

This is the worst drycleaner EVER! I brought my husband’s navy blue Dockers in on 11÷19÷14. I came back to pick them up on 11÷26÷14 and there was so much lint on the entire pants. The older gentleman there tried to tell me that I brought them in like that! I said: «if I did, sir, you would have said something about it.» He tried to use a lint brush but there was so much of it. I couldn’t wait because I had to leave for an appt.
On 12÷1÷14 I came back and the lint was still on the pants. He angrily told me that he would not charge me $ 1.49. I told him that $ 1.49 did not mean anything to me. His business is a dry cleaning business. I expect my clothes to be CLEANED when I get them back NOT dirtier!
I’ve read reviews from other customers. It seemed he blamed everyone except himself! I would never step foot there again.

Bleached stain my jeans but said I brought them in that way. Customer service is good. I have been a long time customer, but this was disappointing. Wow!

A bit busy when I came in. Clothes everywhere. However, I was able to get a price quote upon my first visit and the associates were friendly and quick.
I must say customer service is ⁵⁰⁄₅₀ so far. It depends who greets you when you walk in. If they even greet you. I think customer service can improve upon my second visit.
Aside from that lost from a 5 star rating, the clothes are really clean inside and out being that I had stains on them from 3 – 4 to more years ranging from paint to wood stain on jackets I thought I had to throw away because the damage could not be resurrected. But indeed, my jackets are spotless! Everything is folded back and very neatly. I even learned a new way to fold one of my sweaters on the hanger that I never thought of before that might refrain it from stretching out.
I will stand with my 4 star rating but I will return to get my clothes dry cleaned again. I also recommend alteration services here, reliable and convenient.

We use to be regular customers. I had some pant legs hemmed and after a month they started threading out. My wife’s dresses were coming back with chemical stains on them. The little guy behind the counter was hesitant about redoing the cleaning, blaming my wife for the stain. After noticing our clothes weren’t getting cleaned like they should (and coming back stained), we decided to stop using him.