TD Bank

There is no option to review the TD Bank located at 80 South St. in New Providence New Jersey. So I’m choosing this bank since it’s nearby. It should be called «Hidden Fees Bank With Rude, Disgruntled & Condescending Customer Service Agents.» When I initially opened up my account, they told me there were unlimited transactions and checks. That is actually false. Today, I realized I’d been charged $ 20 for simply taking money out of my account. When I tried to get my money refunded, a store manager said many rude things to me and basically said it’s not her fault that I don’t understand instructions — when I got upset that fees were taken out of my account for no reason, she offered to close out my account. I quickly did. They did not refund my money for the hidden fees I wasn’t aware of. In fact, TD Bank charged me eight more dollars to close the account. I’m taking my money to Chase where the people who work there are not so rude. There is no option for zero stars but that’s what I would give if possible. Take your money elsewhere. I work hard for my money and do not feel like giving it to a bank.

I usually go to the Scotch Plains location. I have a business nearby in Summit and am now using the Summit location more often. The tellers are friendly and expedient. Also the drive through waits are minimal, even at peak times. If your a TD Bank fan, this branch is a solid location to use when nearby.

Great drive through service. The teller service can be a little slow, but not too bad. Good location, and very nice staff. The branch assistants (on desks to the right side as you enter) are very helpful and nice also. Great hours.