Dunkin’ Donuts

As odd as it seems to give a 5-​star rating to Dunkin Donuts, I have had nothing but 5 star experiences with this location. Although it’s located in the heart of Sun City West, it is worth it to come in to get donuts and coffee. Just be careful for the ‘clientele’ at certain times of the year to be less than friendly. That’s not Dunkin’s fault. They are always polite, always friendly, and very helpful. The donuts are very fresh – not sure if they make onsite but they are super fresh. The coffee is excellent. Lots of great choices for every kind of coffee aficionado. My littlest guy LOVES coming to this shop and they are never without chocolate with sprinkles. :)

Great location with friendly, efficient employees. I will be back!

Well I’ll eat my words! The manager that was short with me called me personally to apologize. I think that takes a lot of guts! She really wanted to make it right, and offered me free coffees and donuts, but that’s not at all necessary. I have a lot of respect for someone so kind to acknowledge my hurt feelings so sweetly. She made my day and I appreciate it!

I’ve been coming to this location since they opened. First of all, I love the staff! So friendly and helpful! The manager is awesome! What’s unique about this location is they are not afraid to try new things! I love their «manager special «munchkins! They’ve made apple cinnamon munchkins, strawberries and cream and snickerdoodle! Every week there’s a new flavor! I’ve never seen that anywhere else!
I love how the manager interacts with the customers! I go there so much they make my drink prefect! I prefer to go inside vs the drive thru because they’re just that nice and I like talking to them!
If your order gets messed up, give them the opportunity to fix it! I bet it’s not easy making 100 different types of drinks and getting it perfect every time!

Growing up on Long Island in New York, you tend to become a frequent friend of Dunkin’ Donuts. What kept you coming back was the quality, freshness, and sweet deliciousness of their donuts and Munchkins. As years passed, Dunkin’ Donuts has added to their menu selection, branching out into coffee, Coolattas, bagels, and even breakfast enticements – always keeping with that quality standard that keeps a friend coming back for frequent visits.
Unfortunately, I am no longer in New York, and my recent visit to my old friend Dunkin’ Donuts here in Sun City West, Arizona brought me face-​to-​face with a stranger. We ordered two Coolattas – French Vanilla and Hazelnut – and, a 25 count of Munchkins. We were asked to pull around to the front and park, because the person making our drinks messed them up – okay, accidents happen. However, when we finally received our drinks, they were awful, bland, and on the watered down side.
The Munchkins, those poor Munchkins. I am not even sure they were actually Munchkins. The box contained deflated miniatures of what use to be known as Munchkins. The misshapen spheres were not only sad to look at, but they were hard and stale – worn out and tired, matching their appearance. They were dry and unpleasant to eat. It made us question the quality and standards of this particular Dunkin’ Donuts franchise in Sun City West.