I agree with other reviewers! The front office chick is the rudest person ever. I have come here several times for various lab orders and every time she is completely disrespectful, abrupt, and unprofessional. Sonora Quest needs to clean house at this facility, but I suspect they don’t care about service either. I won’t be back to this one.
Ashley A.
Évaluation du lieu : 2 Tempe, AZ
Extremely long wait times — waiting over an hour with my newborn baby for her lab work. The wait room is very small and completely packed. The staff at this location is very generic for my experience in Arizona — unfriendly, clearly not enjoying their job so they don’t project friendliness to the patients/customers.
Jackie L.
Évaluation du lieu : 1 Phoenix, AZ
The girl at the front desk was extremely rude, I cannot believe that is who they choose to be a first point of contact and represent their company. She didn’t greet me or say hello just rudely told me «sign in is over there» like how dare I not know that? She made me feel as if I was inconveniencing her by coming in. The lady who helped me in the back was nice. I had an appointment and it only took about 20 minutes max. However, I will never go back to this location based on the front desk girl.
Andy R.
Évaluation du lieu : 1 Sun Lakes, AZ
My wife went there and the large person was very discourteous. This used to be our first choice for service but they forgot who pays their company.
Nicole H.
Évaluation du lieu : 1 Chandler, AZ
This place has horrible customer service. I went because it’s close, but now I always go to the one at Dobson and Frye. I took my son there for a pediatric draw and they didn’t talk to him at all or try to make his less frightened. I would NEVER go there again!