One would think that a family physician’s office would have better customer service skills, especially the office manager. I think her name is Lori and she was not only rude to my son and I but she yells at employees in front of patients. She was rude and disrespectful to a couple of the girls there. I don’t know how they work for her. I wasn’t impressed and will be looking for another office for our family. You don’t act like that to our employees. You don’t keep good employees by tearing them down. You should be ashamed! Good example you are not!
Pick C.
Évaluation du lieu : 5 Chandler, AZ
I think the front desk could be a little more organized and professional. I am not done of being called hon by a total stranger. Luckily, the back office more than makes up for the front. Tony, the nurse practitioner listens and she’s the time you need.
Linda C.
Évaluation du lieu : 1 Chandler, AZ
Don’t go here. They schedule appointments and when you get there, they don’t have you in their calendar. The office manager Lori has no customer service skills. They don’t resolve issues with a satisfactory solution, they resolve it at YOUR expense. Your time is worth nothing to them. They are always late seeing patients and make you wait for long periods of time. Don’t waste your time here. The only thing going for this low tech office is the doctors and nurse practitioner are good but the office is run inefficiently. They also make coding errors and any mistakes made on their part is always going to be YOURPROBLEM!!!
Paul G.
Évaluation du lieu : 5 Chandler, AZ
Excellent Health care This is a family practice but the cater mostly to geriatric patients, but they are skilled in everything your family needs. Most of your lab work can be done in house at most times sames day(no appointment/copay). The PA and NP’s are excellent and you will not see a big difference in care. This is a large practice and very busy, but you will not feel rushed when you get your time with the health professionals. They try to do as much care as they can for patients rather than making you see a specialist, but they know when referrals are needed.
Jamie A.
Évaluation du lieu : 5 Maricopa, AZ
The doctors and nurse practioner are grade A and would recommend anyone to go. Please be advised this is located in Sun Lakes so if you don’t mind the seasonal snowbirds then you will be ok. Just make sure you plan well in advance for an appointment especially in the winter months.