Erbert and Gerbert’s

Update: Things have improved. They knew how to make my sub, I got my cup as I ordered, service was very quick. Up to a 3 star now.
I hope the owner reads these reviews… This E&G could do so much better. Before moving to the area a few years ago I used to eat at several E&G a few times a week. I was excited to see this one open and came here the first day. Service was ok and gave them a chance being new. Now, more than 20 visits later things have not improved, in fact gotten worse. The service is fairly slow, bith the drive thru or inside and thats even when there’s hardly any customers being served, they usually forget to give me my drink when inside and have to remind then after I get my meal, meanwhile my kids are asking can we have our drinks now, I usually get a sub that is in the menu at all other E&Gs but for some reason the Pompeii is missing here… no idea why? its on the website even. It was a «special» and I asked for it a few times and half the time nobody knew how to make it. I gave up and just order something else now. and with this last visit all the tables were not cleaned. If things don’t get in track here this E&G will be just another vacant building up for lease. I only gave it a 2 star as the subs still taste nice.

Orders delivery from here a few times, always been super fast! Sandwiches are always delicious!

That had to of been one of the saddest sandwich experiences of my life. First off it took an inordinate amount of time to go through the drive-​through. It was 10 bucks for a sandwich with chips and a drink. They totally skipped on the protein of the sandwich and it was basically a giant piece of bread with a lot of veggies. Mine was supposed to have pesto on it and I didn’t get even a hint of pesto. I’ll be heading back to Jimmy John’s where they don’t skimp on the protein in the sandwich.

Well it’s another sub place and I was curious what they do that the others don’t. The bread is the same as Subway but the freshness and quality do stand out. They have some funny names for their subs with sauces that come with them which is ok by me. Mine was good, although I can’t remember which one I had. They also have six soups that you can get as part of your meal. I didn’t this time but will next. Beware of the tuna here though. I had a taste test before ordering and it is loaded with onions. I was burping onions for an hour with just that one spoonful. If onions are for you go for it. I think it’s a mistake to mix it in before hand because it gets stronger and limit who will order it. I prefer to add what I want on tuna like at the other sub shops. This one will not be on my list if I go back.

A nice addition to Sun Prairie. Good subs with some original favors. Good soups, and the service speed has improved considerably now that they got through the growing pains of their first month.

We tried this place for the first and last time tonight. The chili had hardly any meat or beans and was runny. The sandwiches were below standard (small) for twice as much money as other sub places.
Little to no taste in the Neptune. The buffalo chicken sandwich had very little chicken and had a small clump of dough on top of it. Charging for pickles is bad.
Too bad they can’t be more customer friendly too considering they are new.

I just had my soup/​sub/​water delivered to me and WOW! It was here with in 15 minutes!!! I had the Minnesota wild rice soup and the «Flash» sub and both were delicious!

Unlike several previous reviews I received my sandwich right away. That seemed to be the case for others as well. Nice atmosphere, you can sit and visit without loud obnoxious music blaring like some sub chains. Thank you!!! Suggest adding ice tea to the fountain area for us non-​soda drinkers. Had the turkey sub. Which was on par with Milios & jimmy Johns. Way better than Sub Way. Very friendly staff.

Sandwiches are good. Better than subway, but the wait for just a sandwich is RIDICULOUS. I waited for a good 30 minutes!!! If I didn’t already pay I would’ve left. Won’t be going back for a while. I hope in time it gets better.

We were hoping for a great sandwich place but sadly this place isn’t it. I know they just opened so hopefully they’ll get better with time but I’m not sure we’ll be willing to go back. Person working the cash register was giving it her best shot but didn’t really know what she was doing, and then the manager (owner?) came over to help her and confused things even more.
Once we ordered and sat down and noticed that there seemed to be like 15 teenagers working with one manager, and everyone seemed to be doing something, yet it took quite a while to get our sandwiches. You’d think with that insane number of people working, food would be ready pretty quickly. When our sandwiches did arrive, both of them had this weird piece of soggy, crustless bread perched on top (it looked a scrap of extra bread that was trimmed off some other sandwich). What the heck going on with that?! It was seriously just lying on top of both of our sandwiches when we unwrapped them and we had to peel them off! Gross!
I had the Pompeii, which is supposedly their summer special. Despite being doused in a watery mix of mayo and sweet chili sauce (which made the whole thing super soggy), it had NO flavor. I couldn’t taste sweet chili OR mayo– it’s like the two just canceled each other out. The sandwich was also very short on toppings– there was a decent amount of chicken, but hardly any veggies Very disappointing.
The husband had the Quatro, which was better in that he could at least taste the flavor of the sauce, but it was still pretty lacking in the toppings department. Combined with the aforementioned soggy piece of bread on top, this sandwich was just mediocre at best.
Unless the place gets it’s act together in terms of service and quality of food, we will not be back. Too bad, because Sun Prairie is seriously lacking in decent sandwich places.

Our first sandwiches there were good. I tried the lobster salad it was ok, lacking a little something but I couldn’t put my finger on it. My husband had the Narmer. The service was a bit slow but i saw 7 people putting together sandwiches (one was the owner!), I can understand a good rush when I see one. Need to try another sandwich or two to see if they can make me a fan.

Well, as of now clearly the best subs in town. I had the «Tappy». The menu just says «capicolla» when in fact it’s hot capicolla, which was fine with me. They don’t put any more cheese on this sandwich than their competitors, but you can actually taste it. I’m thinking it must me aged provolone.
Clean place, friendly staff, a little disorganized, but that’s understandable since they just opened.
Definitely better than «Which Wich». And about time we had an alternative to Sub (standard)Way.
I’ll be back!