Bob’s Big Boy

Do yourself a favor and go to another bobs big boy and eat as these employees are rude, intolerance and highly unprofessional! Instead of taking our order the waitress Eddie (female) walks rights past us but I would expect nothing less as this is the same employee who was arguing with coworkers in front of guest a few weeks past. When we came to aid of the worker who she was attacking she still continued her obnoxious behavior. Honestly they don’t have enough staff to handle the clientele. When I said to the skinny manager can you please hurry up so that my friend will not get upset he threaten me that we would not be able to go back to the restaurant. Enough said we left and got our food immediately at another bobs big boy which he is s eating as we speak!

«The best cheeseburger on the planet «is the way to go… their grilled cheese sandwich do yummy too

This Bobs is great. Very clean and staff/​servers are friendly and courteous. We always sit in the bar where everything is very casual. Very cold draft beer and a Big Boy Combo? I am in! The service is quick and responsive. They serve breakfast all day, which my wife loves. Last night her pancakes were made in the shape of Mickey Mouse ears. Cute and thoughtful. Well done folks!

My recent visit took place in the bar dining section of this restaurant on the date of Saturday, 28^th, 2015. We were taken cared of by a male server who was really nice and friendly. Food was good and so was his service. I hope management can acknowledge his hard work and dedication.

I came to this place twice with my family. Every time we came there is not alot of people eating there. They staff are too laid back, they are so slow and always forgetting something. Every time we come they for get are side orders mac and cheese and are soups. I will not be coming back.

I really enjoy this Bob’s. They have a full bar, a huge salad bar and all menu items we all have come to love. It’s right off the 5 fwy. Easy access. Big parking. Friendly service.
If you’re craving Bob’s and don’t want to deal with long waits and a noisy restaurant, this is a great place!
We had the salad bar and half a sandwich. My tuna melt was probably one of the best melts I’ve had in a long while. Really hot the spot.
Thanks for a great experience.

I love Bobs food, grew up on it. I even have a Bobs Big Boy from an old closed restaurant in my pool room. Food is always great. Customer service usually pretty good. Was disappointed that a waitress said she couldn’t take my to go order over the phone. I arrived and expected it to be packed. Uhhhh no. Come on Bobs I’ve been a lifelong customer. Let’s step it up.

Tuesday nights in the full service bar area. Best taco tuesday deal around. Jade is the server who remembers everyone’s order and I have never seen him write anything. Come for the tacos, stay for the games on TV. It is not like any other Bob’s.

Original Bob’s Big Boy burger, fries, cherry coke and salad… all served promptly by Jennifer. She was sweet, funny and had an adorable laugh! Thanks for a great dinner experience!

I’ve heard about Bob’s Big Boy for years! I love burgers, it’s what I order most of the time I eat out. I was here once before and was not very impressed. I decided I was going to give this place a second chance. That was a mistake. I walked in and sat at the counter, it took 15 mins and 7 staff waking past me to get a menu. I watched the manager lady look at me 5 times and do nothing. So, once I got a menu it took another 18 mins for someone to take my order. I was hoping that all this waiting was gonna be worth it. Boy, I was waaay wrong. I order the kitchen sink, they might wanna change the name to toilet bowl cause that’s what it tastes like it came from. How does a burger with an egg, bacon, chili have no taste? Honestly, a cheese burger from McD’s taste better and I could have gotten 10 for what the kitchen stink (not a typo) cost. The verdict is in, based on the service and food quality Bob’s Big Boy is a big bust! I’ll be happy if I don’t get food poisoning, but it feels like I might. Maybe that’s why it’s called the kitchen sink, cause that’s where it ends up. Gross!

Worst service … Food took forever and couldn’t believe the prices. We thought we’d give it a shot instead of Denny’s … Big mistake. By the time it got to us it was cold and pancakes tasted terrible … How do u screw up pancakes? Lol.

We eat her, on average, at least once every two weeks. It’s super simple and straightforward food (we get the Big Boy with fries/​salad). The service is a toss up on some days, but unless you’re in a big rush it’s nothing too bad. Love the food, we are lifetime customers for sure.

Service is fine and friendly. Food was not that great. My banana cream pie did not have a custard/​pudding base (just more cream, flavored with artificial banana and yellow food coloring); plus the bananas in it were gray on the edges of the slice meaning the pie probably sat out and oxidized for a long time before it was served to me. We took the chili spaghetti to go which was not too bad, though the side salad that came with it had a dry shriveled cucumber slice and slimy tomato. Nothing seemed fresh. Surrounding location is a little rundown. Not sure if I’ll be back.

Complete utter ruined dinner. My husband has special dietary needs. Bob’s refused to accommodate him even when presented with documentation. The manager, Dimitri Koutsoulfos, was a jerk. I will be calling the corporate office tomorrow.
*** well it seems Dimitri is the owner of this place. He gave me the corporate managers CELL number! Oops! I called from Bob’s on my cell phone and the corporate guy was polite to me. I am very sure I was NOT supposed to have his private cell number. The corporate guy, Bill, did not agree with the stores policy. He told me that policy changed at least 5 years ago. He told Dimitri this (while STILL on MY cell phone!!!) Dimitri was a jerk to him also! He said it was HIS store and he runs it the way he wants!!!
Bill is supposed to be in Michigan, but SURPRISE … He’s actually in Bakersfield tonight visiting the california Big Boy’s!!! HA! Maybe he will visit Sun Valley tomorrow!
So, two coffee’s and a side salad just cost me $ 14.00… I couldn’t eat when Randy couldn’t. So now we have traveled down the road to Sand Canyon Denny’s… Good food, nice people…
Sorry Sun Valley Bob’s… My rant has only just begun! Hold on to your hat! Hell hath no fury like an angry wife!***********+
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*** for some reason this review is under «not recommended»… It’s not my review!
Awful Service. Unkind manager, Demetri. My husband went into get an order to go, 2 adult meals, 2 children. (We would have gone in person but my 5 year old was sick with flu, hadn’t eaten all day and this was the first thing he wanted to eat)
The manager refused to sell us the children meals. He told my husband: «What proof do I have that you have children?»
My husband explained child was home sick, this was what he wanted.
Demetri laughed and rolled his eyes and said; «What if you came in wanting 12 children meals?»
My husband replied: «Well that would be 12 more sales than you have now»
When my husband informed me that BOB’s BIG BOY refused our order I called the manager who turns out to be Demetri. I explained the situation, hoping to salvage our dinner plans. Demetri again refused to allow us the children meals (Even with the two adult meals)…and mockingly ENCOURAGED me to complain as much as I like. He said this was their policy. I asked if it was BBB policy in general and he said «I have no idea, but this is OUR policy.»
Rude service, Manager makes poor business decisions, and I would highly recommend NOT giving this practice your business!
Dave B.
0 friends 21 reviews
6÷12÷2013
horrible service and the worst burgers I ever had.
I find it funny how year after year they manage to have kept the staff mexicans only.
Every… Read More
Carla M.
0 friends 1 review
3÷29÷2014

Well we came for the car show on a Friday night. We waited in line then put our names on the list. The girl didn’t give us a specific time for the wait. So we seen 2 openings at the bar and proceeded to wait there. The person behind the bar gave us our menus, we waiting another 15 min. And no they didn’t even bother to ask us for a drink. So we waited another 10 minutes and just decided to leave. Horrible service.

I went there last night for the first time
I got the California Chicken Sandwich it was pretty good. the service not that great.

I like this Bob’s big boy. The food here is better then the other 2 locations near me (Burbank and Northridge).
Staff is friendly and tentative — though I havent been in for lunch hours.
The clam chowder is so yummy! You have to try it!

I like this Bobs Big boy.
The one in Burbank is good too but this one is less crowded. I enjoy sitting in the bar section part.
The servers are attentive and there is enough parking.

For what it is, it’s a pretty good deal. I mean, if you’re going to Bob’s Big Boy for lunch, you’re not exactly expecting fine dining. I was there the other day, during the week, and it was a decent lunch. I think the salad bar is the best deal. It has salad and all the trimmings for salad. It also had 4 different kinds of soup, nacho cheese, chips and some other kind of pasta with meat in it. For a pretty easy, cheap, and quick lunch (and healthy one too), the salad bar is a great option!
The service I encountered was great, so maybe they’re reading their Unilocal reviews and trying harder.

Came back, excellent service and conquered one of my favorite burgers with fries. The only thing missing was a tall cold glass of chocolate milk. They have a regular size double burger, perfect for a girl like me and the superboy for a hungry husband. We ate it all, exept for me. I saved a bite for my doggy.
Outdoor patio seating with plenty of parking and easy freeway access. Perfect place for a large group. Alcohol and bar available for those who enjoy a ice cold beer.