Arby’s

First visit at this new Arbys. They got the order mostly correct — a bonus these days in fast food. They forgot my cheese on my sandwich, they made sure to charge me for it, and the cups of cheese for the kids curly fries. Kinda slow. But, they are presumably a newer crew. Will give them another chance. I mean one mistake and slow isn’t bad.

The location is moderately far from my house, so going to Arby’s used to be a treat… this was until I ordered a chicken strip combo with curly fries and an order of mozzarella sticks. I will take part of the blame since I didn’t check my bag before I got home but when I arrived home my strip chicken strips were missing.
I called and complained and was offered a free chicken strip combo. Woo free fries and a drink. I pretty much already paid for the chicken.
Weeks later I went to Arby’s to claim my free combo and again put trust in their hands only to arrive home without my fries this time. I got a free drink in actuality. When I called to complain this time around I didn’t want a free combo, I wanted to know if they thought it was a game to forget food in orders. I had four total items and nothing was complex yet they still managed to screw it up. I adore their food but thanks to the service It’s far from my first choice.