El Mega Chuzo

I WILL NEVER RETURN! The food is okay. Not the best, well not considering my brother found a piece of a nail inside his steak!!! I was in disbelief. We quickly told the waitress who then told the manger who came to apologize and explain and brought over a disgusting four leche dessert. The service is honestly horrible I have no words. The food took so long, and no one was in the restaurant besides us and the 20+ staff. They were preparing for a party later that night and were more preoccupied with that than the actual customers. We asked for the check like 6 times to several people and took 25 minutes. Just honestly terrible, save your time and don’t go here, I WILL NEVER RETURN

Food and the service sucks, and they try to swindle you with the check by adding 15% tip which they don’t show you at the end with the final receipt. Never going back, I hope they shut them down for all the nasty bugs flying around the restaurant

Realmente la experiencia fue muy mala, la comida mala, muy mal servicio, confundieron las ordenes, esperamos 1 hora por nuestros pedidos y cuando llegaron estaban todos malos, y no me parece justo el precio con respecto a la experiencia.

This place was pretty nice, I enjoyed my chicken vegetable soup and house salad, the waitress was super nice and cute, my husband loved the burger. Good alternative to el Tropico. The gratuity is included, 15%

Kitchen 2slow for Hamburger, good service, good food but kitchen is very slow. 30minutrs for hamburger that’s insane.

Truth be told, I definitely would not go here under normal circumstances after seeing some of the reviews, but I work next door and did not feel like driving so I took the plunge. At the moment, I did not feel like engaging with other humans so the online order pickup option was very cool. I ordered a pepito (sandwich) and a cheese arepa. About 5 minutes after my order I got a call from the place with an automated message that said your food will be ready in 45 minutes (about 28 minutes more than I had scheduled for). I was not hangry just yet so I let it slide. When I walked in the front door, the place was empty, and I mean not a soul empty so I instantly wondered why they need the extra time to put my sandwich together? It is what it is, picked up my order and left. I really enjoyed the sandwich, it was huge and fresh tasting, the sauce really paired well with the steak. The arepa was alright, and I could barely finish it after that sandwich.

I live nearby and this is one of few places in the area where you can get Latin food but trust me it’s not worth it. Service sucks!!! if you are really hungry, don’t even think about this place. They take hours to deliver your food and when you finally get it, it’s just disappointing. the cleanliness of the restaurant its getting worse by the day, and don’t even think about using their delivery service. it takes them around an hour to deliver your food, and if you use eat24, your order will never be delivered to the right address. They used whatever they have on their system and don’t even take the time to see if you’ve already paid through the app.
Recently, I placed an order through eat24. they sent the food to the wrong address, asked for payment to the person, and when I call them to see what they could do to help, they simply sent their driver to pick the same cold food that probably had 30 min waiting in a bag.
They couldn’t care less about their customers. Please do yourself a favor and don’t waste your time and money on this restaurant.
sorry for the long review!

I just have to say that this place not only takes long to deliver the food but also they delivered the food to the wrong address, charged the person for the food which was already paid through eat24 and to solve the issue they just tried to go back pick up the cold food and bring it to the right address… NEVER ORDER FROM THIS SITE… And if you want to go there and sit get ready to wait a lot and receive a sh””“ty service…

Amo esta comida! Es muy rica y todo su sabor el delicioso! He venido por 5 años y me gusta todo! La bandeja paisa es muy rica, la picada de antojos es una combinación muy colombiana! Las obleas con arequipe y el postre de natas tambn es delicioso!

Staff here is completely rude. Visited here on a sunday and the hostess and server both acted like they were disappointed to have customers. Neither our waiter or hostess never smiled once, and service was horrible.

Service here sucked !!! Had a waiter that should find another profession, had to call him like 5 times to my table cause he never checked on me, food was undercooked and dry, just overall garbage service ! Bill was 25 $ in the end put in 30 cash he never returned with it had to ask 2 different waitresses for my change back ! They also have tip included written only in Spanish ! Nice I can’t read that tho

Were should i start?
Deliveries take forever (1.5 hours after saying it was 30 mins), when ordering requested 5 cups of pink sauce and instead received 1 pink, 1 chimichurri, 1 picante and 1 mayo. i dont understand why would they send chimichurri when ordering arepas :/​, when i called regarding this the lady that picked up was rude and told me that they cannot provide more than 1 cup of sauce and then hung up on me. called back 5 mins later when i found that my CHEESE arepa had no cheese and she basically told me to GO AND F*** MYSELF. and some other words
I used to come to this place many years ago when they were in the past location and it used to be amazing, do yourself a favor and dont eat there.
The food is bad, never cooked right and further more the customer service its worst that i have seen anywhere else.

Been here 45 minutes with the kids and can’t get a Hot dog. We are one of two tables at the restaurant. My wife wants to walk out. … Just Got the hot dogs for the kids and these morons gave us hot dogs with everything on them without asking. The kids are 4 and 5. The seats are the fake leather with the cracks in them that scratch you when you move. The tables are positioned do that you hopefully don’t see the holes in the walls. Food is good though. So if your looking to impress go somewhere else. Overall service and appearance are horrible but the food is good.

What you are about to see its what I would want for anyone to share with me if they find THIS in their food from a restaurant they tend to go often to enjoy a nice meal. This is distasteful and gross! Be careful with what you eat and where you do.

I have mixed feeling about this place. At a glance it looks like a bar. But it also has some fast food menu. The food was average and the service as well.
The staff is often chatting among themselves and not paying attention to you.
Skip this place.

Loved it! I dont know about anyone else, but my service was amazing!!! Food was super fresh! and delicious! My experience was great. If I sound excited is because I love god food and good service! I will be returning soon!!! Thanks!!!

Love the food very tasty! I order at least 1x per week! The last 2x i noticed the rice was not fully cooked like hard pieces. Just make sure you tell them to fully cook the rice. The empanadas are delicious! Everyone is very nice.

Terrible service. Terrible food. I’m extremely disappointed because I was excited to eat here.

Went for bkfst– bland food, bad service (the server did not bring water or napkins, did not check if everything was ok, and was not very friendly) and there was a long wait for food to come out even though I was the ONLY one there. Definitely will NOT return.

Caros y cuadrados. No pueden cambiar los acompanantes por nada. La ensalada es pesima y todos los side ordes son fritos o poco saludables. Porciones pequenas y caras … Pechuga de pollo a la plancha con arroz y ensalada $ 15.

I prepaid $ 125 over the phone to make a reservation for 5 people ($ 25 per person) to watch the Colombia vs Brazil game. I’ve never had to do that but the lady specifically said «Since you prepaid, you get $ 25 off your final bill». I thought it was a good deal so I prepaid with my credit card over the phone.
I arrived and there was a bouncer and manager/​owner closing, locking, and opening the door like if it was a club. I said «Hi I made a reservation for 5». The bouncer and manager/​owner closed the door on me. This happened 3 times until finally the bouncer said «Speak in clear sentences. So I did and gave him my name and he closes and locks the door again (4^th time) and says «There are no reservations under that name.» Luckily, my cousin was inside and spoke to him and he finally let me in. It was hotter inside than it was outside (outside temperature was 83 degrees). The table was clearly not for 5. It was a very tight booth for 4 and the 5^th spot was a patio chair at the end basically touching the table behind. The music was extremely loud and when they put the game one it was loud too. On top of that, the owner, had a microphone and acted like the worst MC ever asking the DJ to play loud jungles and clips of songs during the game. Very unnecessary if you ask me.
When it came time to pay the bill they did not give me the $ 25 discount like they promised. So I spoke to the manager/​owner and he said that never happened and accused me of not wanting to pay the bill. Not only did he accuse me but he threatened to call the police on me.
I paid the bill and left. The only positives are: the food was good, albeit overpriced, and the waiter was good given it was pretty busy.
This place reminds me of Señor Frogs in The Grove… which closed down.

My family and I definitely didn’t go wrong with this place! We went for early dinner and we were able to get parking in front of the place.
The waitress was the sweetest. So friendly and very accommodating to my family’s random orders.
The food… so good! I ordered the mega tostone and it was just a perfect way to start. The avocado sauce was on point with the shredded beef. I also had the Churrasco Salteado and the meat was just so juicy and delicious sauce. Heaven. One thing over all I felt was a tad salty. But nothing overpowering.
Definitely would like to go again!

I’ve been here a total of three times.
The first time I went with someone who ordered some kind of burger. I wasn’t really hungry so I had a few cocktails. The place only had one other table the entire time we were there. I noticed the service was pretty slow, but I kind of brushed it off. Especially since I wasn’t ordering any food.
The second time I went with a friend and we were both hungry and wanted to go all out. Like before the place was empty, and the service took forever. We had to remind our server twice about our order. (They had a burger and I had just ordered a salad due to their lack in vegetarian /​pescatarian options and we were also sharing some sides and apps.) We even had to ask for napkins and utensils. Is this place self service?
The third and final time I had gone in to pick up someone’s order for them. Not a single other customer was there. I had to flag someone down to get someone’s attention and I had came at the time they said it would be ready… And whoa, big surprise, it wasn’t ready. I told them forget it and walked out and called my friend and asked them what else they wanted.
Rude and incompetent workers here. I now refer to this place as mega doucheo.
Never. Ever. Again. I’m embarrassed for even walking in there three separate occasions.