Tommy’s Dry Cleaners

Tom is one of the best alterations people I have ever used. He has cut down suits, narrowed pants and reworked sport coats for me at a fraction of the cost I would have paid in the the city. The service may be slow but the quality of workmanship more than makes up for it. As for the counter help being rude, It is Queens so get over it.

I have always been treated well there. So I am going back there. It is that simple: good service and my shirts are clean.

Please. I beg of you. DO NOT GO HERE! I have never done a Unilocal review and am so infuriated, I NEED to do one.
Mind you I read the mixed reviews on here and saw that most of the problems had to do with tailoring. And maybe some people just had bad days. I figured I’d give it a shot.
I went in to get a comforter cleaned. That’s it. Just a comforter. I spoke to the younger of the two men and he was lovely. Brought it in on a Monday afternoon, said it would be ready by Saturday. I showed up Saturday around 1pm, gave them my ticket, and they searched and searched. They couldn’t find it. The older of the two said it would be ready at 4:30pm. I was busy at that time and they’re closed on Sunday’s. So I showed up Monday afternoon.
Only the older man was there this time. Gave him my ticket. Again he looked; it was nowhere to be found. Apparently they outsource certain garments. Mine was one of them. He called the other place to see if it was ready (which meant that had I gone back later that Saturday as he asked, it still would not have been there). The other place said it would be ready the following day (today).
Well I just got back from there and I am NEVER going back. Not only was the older man that works at Tommy’s extremely nasty to me when I asked him why it took so long, but told me he should charge me twice. Also, my comforter; not cleaned. Oh sure, it smells pretty, but the darker spot that they said they would easily be able to lighten, LOOKS WORSE. He obviously lost my business there, but I want to save anyone else the trouble and especially the money they would waste here.
DO. NOT. GO. HERE.

I wish there are negative stars. I went to the place to drop a few dresses and more importantly ask if they can do wedding gown cleaning. The guy Tom said it takes 3 week. Then I was like oh that won’t work because I’m moving out of the town in two weeks. He thought a second and said I can do it for you, bring your dress over. Then I went back home and brought my dress (it’s heavy) back 40 mins later. The same guy Tom checked his wedding gown pickup schedule and told me you know what I couldn’t get it done on time but I can double check at noon if there is any possibility. I said ok pls call me back asap because if you couldn’t I will hand it to my mother-​in-​law this afternoon while she visits. Of course he didn’t call me. I called back at 2:40 and he told me it couldn’t be done. I said alright I will just go and pick it up. So I went down to this place for the third time, in a fucking hot summer afternoon. He didn’t say sorry and only asked for the receipt. I realized I forgot to bring it and I was like it’s such a hot day and this is the third time I came down here (for nothing!), I will not do something like bringing in receipt and asking for a gown after you already returned it to me. He said no way I need the receipt. Like after he gave me all that trouble he doesn’t feel sorry at all. I really don’t want to go back to this place again and asked him to give me back the other two dresses (with receipts). He said they were already delivered and will be ready this Thursday. So now I can do nothing but wait and see if he could get it done on time and with an acceptable quality. Or at least don’t give me more fucking trouble!

Fine workmanship & cranky service.
A classic New York combination!

Tom is an amazing tailor– I’ve brought him many dresses than he manages to get just right (and that’s not easy with you’re smaller than a size 00, skinny but with curves). I’m sorry if other reviewers thought he and his staff were rude, but they are actually people who like to take their time with each customer (so if there’s someone before you, he’s not going to suddenly cut them off). This is old school Queens at its best.
Tailors need time (I’ve done some small, minor sewing projects myself), and I try to prepare for that, but recently I needed a dress for a special event altered in a week, and he told me, «no problem.» I’ve also brought my dry cleaning here, and they do a great job on mixed-​material clothing (like a leather-​and-​cloth jacket I have.) Trust me: this place a gem.

I rode my bike a mile to get my dress pants altered based on Unilocal reviews. First, the arrogant dude behind the counter is rude with every interaction. They told me it would take a full week to hem my pants. When I rode my bike another mile to get them back on the day they told me they’d be ready at 3:30pm, they told me the pants weren’t ready yet, and maybe they’d be ready again in an hour. Rude dude told me «I say Saturday! I still working on!» as though I had wronged him by showing up the day they told me they’d be ready. Rude dude never said «End of business day Saturday,» he just said «Come back Saturday, pants ready Saturday.»
I didn’t have the time to wait around for them to «maybe» be ready in an hour, so I had to wear different pants to the wedding and come back 2 days later when it was too late for me to use the dress pants. A second guy (I think the tailor) simply said «sorry» as though that were a magic word that made problems going away, he didn’t do anything to make up for the situation or offer any kind of discount, so I paid to have pants tailored for nothing, and the whole time the rude guy behind the counter grit his teeth at me and gave me the death stare.
I will never give them my business again. I don’t recommend anyone use them unless they enjoy being talked down to and have no deadlines in life. These guys operate like they’re running a business in the old country.

Came in to get sleeves shortened on a shirt. Tailor looks at them and says «we’ll shorten these about a cuff’s worth.» I ask «…can we measure that?» He takes a pin and flop the cuff over, it looks about the right length, so I say OK. He then says it’ll take 2 weeks to do. Which also seems really long, but again I say OK. And it’s going to be $ 18. Which seems way to much for a shirt, but I’m not thinking strategically this fine day, so I say OK again.
2 weeks later, I come back and get the shirt, and it looks like they just cut the last 2 inches of each sleeve off with scissors and folded the end back on itself. Each sleeve used to have the cuff, and then another button mid-​forearm — what they did was just remove the mid-​forearm button, and fold the cuff way back up, so that you can actually still see half the forearm buttonhole sticking out under the cuff.
I’ve gotten a lot of shirtsleeves done, and this is without a doubt the worst job I’ve ever seen on it. The shirt’s basically a loss. Note, they did exactly what they said they were going to do, and it’s really my fault for letting them do it. So, lesson learned — for tailoring, go elsewhere (L&Z did some good work for me shortly thereafter).

I went here because of the Unilocal reviews. I walked 10 blocks looking for a good place for alterations. Now, maybe some users have good luck with this place but the man at the front counter was so rude and talked to me like I was an idiot for asking simple questions about alterations. I stood at the counter and searched my feelings to see if it was me, but came to the conclusion it wasn’t. I like a little bit of kindness where I spend my money, and for me, no matter how good «Tommy» may be, they were not my cup of tea. I left and won’t return.

I love them! Tom is sweet and personable! My clothes look great and the prices are good! He even greets me by name everytime I come by!!! What more could you ask for!

They always do a great job. I am very happy with the service. I get my fiancé’s shirts washed & pressed only 1.50 each not bad at all. I have also done drying cleaning on my winter coats very reasonable prices. I have had some things hemmed. They do a wonderful job.

I actually happen to love bringing my clothes here. They do a pretty good job. I haven’t had any issues, which is good in my book. I think the older man (who I believe is the owner) is super sweet! Much nicer than the guy who grunted at me for not having my ticket with me. Seriously… What business in the 21^st century not have a computer!?! I just don’t get it. If it weren’t for the main guy I probably wouldn’t come back. I will continue to come here. After all it’s better than any other dry cleaners on the north side of Sunnyside.

Well, there aren’t a lot of dry cleaners in the hood and Unilocalers like this spot.
Alterations: hit or miss. Take your chances but start with something you wouldn’t
care too much about it if it get wrecked (like a blue shirt of mine. RIP)
Dry cleaning: fine. My wife’s stuff didn’t get shrunk. My stuff is fine too.
Bring a bottle of ouzo for the 2 owners cause they’re a pair of old school curmudgeons. God help you if you lose your dry-​cleaning ticket and they have to go through their book (no computer system). You’ll get a stink eye and a sigh as if you asked for help pushing a car out of ditch.

Came in with a broken zipper on my coat, thought it would be $$$.
Tommy (let’s pretend it was him) said, «You’re lucky – I think it’s just the actual pull-​thing. It won’t be much.»
Two days later and $ 12 from my wallet, and I have a fully working zipper. I’m THRILLED.
Next up? Getting my suit jacket tailored. Hooray!

I chose Tommy’s to dry clean my second-​hand wedding dress after reading all the exceptional Unilocal Reviews. The reviews are true! I took my dress in to be cleaned a month before the wedding and the guys at Tommy’s were professional and very reassuring that they would be able to get out the floor stains left from the previous bride who wore it. When I came back for the dress, it was perfectly pressed, zipped up and protected. From the way they fussed with the dress, giving me detailed instructions on how to transport it home properly, I could tell that they took their job seriously.
I was very happy I went with them — and the price was far more reasonable than any of the prices quoted to me in Manhattan. Just note that it’s cash only!

Best dry cleaning business in the area. Best service, and best results.

RUDE CUSTOMER SERVICE! I called to see how much it costs to get my fur coat cleaned and whoever answered the phone was immediately abrasive. He kept exhaling loudly like my questions were beneath him. Because they don’t do fur cleaning in store, I asked what company they send the coats to (I had a bad experience with a particular service before) he answered with «that’s my business, not your business». Hey, guess what… you just lost a customer. How they keep the business going, I don’t know.

About a week ago I was in a pinch — I had waited too long to get a bridesmaid dress hemmed, and came to the realization that there were no tailors in my neighborhood (Jackson Heights) that I trusted to do the work on time. Unilocal reviews led me to Tom’s, and only three business days later I have my dress back and couldn’t be happier with it.
I rushed in on Friday afternoon, tried it on in Tom’s very clean, private fitting room, and had it pinned up to the desired length. He explained that it was going to be a little pricey because the dress has three layers, which I was expecting. He also thoroughly explained how he would cut it so that the design wasn’t lost. He was polite and courteous, and his work was both excellent and prompt. Worth the trip on the 7 train!

Does a nice job on pressing shirts and pants. If I ever need to get something tailored I will definitely come here.

Tailor — CASH ONLY!!!
the best in SUNNYSIDE SO FAR!!!
I love all my dresses that they fixed!!!
You gotta go here!
NO MORE JENNY’S DRY CLEANERS on Greenpoint AVE!
Come here!!!