This review is based on her services out of her old location, I am assuming that services have remained the same since, but just wanted to let you all know… Lien did a wonderful job not only on dry cleaning, but also on repair of my husbands jacket and one of my sweaters where the stitching had come apart. Turn around was less than a week for both services and I couldn’t be happier. Very satisfied customer and will continue to use Lien’s services.
Angel V.
Évaluation du lieu : 4 Sunnyvale, CA
Lien does great work and will let you drop off and pick up late. She also has a quick turnaround if needed. The reason I gave her 4 stars is because of her prices. She still has the same prices running her business out of her home as when she had a shop. Being that her overhead no longer includes renting a business location, one would figure that her prices would have dropped a little.
Dotty T.
Évaluation du lieu : 1 Mountain View, CA
Will never return to this place again! I was falsely led to believe that this place was about customer service & reasonable prices from reading the posts below – realistically, I’ve been swindled on both! A friend & I went to take her bridesmaid dress in to get the overlay altered to fall nicely as an off-shoulder design. When we got there, Lien was reassuring that the job was possible and that it would only take her a few hours to get it done. The first sign on being cheated was the price, as she quoted me $ 50.00 for a simple tuck. Then, my friend gets a call later that afternoon from Lien saying that $ 20.00 would be added to open up the stitching of the collar(which I was under the impression was already included in the $ 50 quote). Five days later, the dress still isn’t complete and the wedding is 2-days away. I should’ve gone with my gut feeling that she was a flake when I first met her, but my friend wanted to give her a benefit of a doubt. Sadly for my friend, she’s at a loss for both quality and expense.
Brian t.
Évaluation du lieu : 5 San Jose, CA
I got a suit and need last minute alterations done. I called many around many places and got a hold of Lien during the weekend. She was closed then and told me to bring it in the next day and she’ll have it ready by the time they close. Lien is really nice and friendly. She explained to me what and how she was going to make the alternations and made sure I would be happy first before proceeding. The suit fits great and my wallet feels great! I’m going to get more things altered even thought I wasn’t planning to just because its worth.
Amanda P.
Évaluation du lieu : 5 Santa Clara, CA
Lien is incredibly nice. Her prices are awesome and my clothes came back clean and neatly pressed. All of the stains were removed. She hemmed a pair of pants for me for 8 dollars and they came out perfect.
Abi U.
Évaluation du lieu : 5 Fremont, CA
I am so grateful to have taken a chance with Lien! I ordered a dress online for a wedding that arrived three days before the event. When I put it on it was waaaaay too big(I thought that was strange considering I normally don’t have issues with sizes). Anyway, I looked on Unilocal for alteration places. I called a few up but no one could do my alteration in 2 days; I needed my dress to be taken in to make it smaller. I saw the review for Lien and was a bit hesitant to call since there were only 3 reviews, the reviews were good but I didn’t know if they were legitimate reviews or if the place really was a hidden gem. I decided to give Lien a call. I explained my situation then came in for a consult. Because of the stitching she said it would be very time consuming but she would go ahead and do the alteration. Thank God! While she pinned the dress she made suggestions to how it could look more flattering on me; definitely appreciated that since I was really disappointed in the dress to begin with. About an hour after I left her place she gave me a call explaining that the dress had already been altered! That would explain my small not fitting right. She cautioned that some people alter clothes then return them and that may have been what happened. Since the dress had already been tampered with this caused a whole other mess of problems BUT she said she would try to make it «perfect». Now I’m feeling a little uneasy. Like I do with most difficult situations I crossed my fingers and hoped for the best. Come the day of the pick up Lien was very excited and hopeful for everything to look alright. I put the dress on and yay! Just what I hoped for… a dress that really fit! Her fee was VERY reasonable, especially with the short notice. She mentioned that she also does original hem on jeans, suits, and pretty much everything else. On top of her quality of work she’s a really sweet woman. Location is kind of strange(next to a gas station) but don’t let that stop you from coming. She’s awesome :).
Kerry K.
Évaluation du lieu : 5 San Jose, CA
Lien used to own Super Cleaners but sold the business and has now set up shop in Sunnyvale. I would always take my restaurant uniform to her and it would come back sparkling. Unbelievable quality and customer service. I have had her alter formal dresses many times, as well as sent many friends to her. Her prices are very reasonable and the quality of her alterations is unbeaten by anyone else I have ever used. I would highly recommend her for any alterations job and your dry cleaning too!