Tooth Spa

We have been so pleased with everyone at Tooth Spa. Their dental professionalism and expertise is outstanding! Our entire family goes there for our regular cleanings, necessary fillings, crown replacements. Both Esther and Carol are very courteous and kind ladies, who do a great job at the front desk. If anyone has any qualms about dentists, Tooth Spa will give you the peace of mind that you need to get your pearly whites in fantastic health!

I have done teeth cleaning twice per year for many years, with the same insurance policy. This Tooth Spa is the FIRST place I had to pay out-​of-​pocket for teeth cleaning. The problem is that this place threw in «extra cleaning procedure» that are not covered by most insurance, and they did not tell me ahead of time. So when I received my insurance claims, it showed me one of things they did for cleaning is not covered at all. What a surprise.
Regular teeth cleaning has standard procedure. My insurance has covered 100% for many years. I really question their business integrity because they don’t inform me «extra item» for a simple routine cleaning. They must have done something most dentist don’t do for a routine cleaning!
I have my claim documents to prove my words. I will never go to this place for any dental work in the future — I feel they are trying to squeeze money out of patients rather than doing honest business.

Solid five stars. My entire experience has absolutely no flaw.
First star, for most professional customer service I ever had, especially the office manager, Carol. She helped me with my form and patiently explained every term that I had questions with to make sure that they got the correct and necessary information about my teeth before they touch them. I had Dr. Andrew worked on my teeth. He is very gentle and super professional. He explained my teeth problems and offered a few suggestions about how to get them fixed. He was not pushy at all. Totally optional.
Second star, for easy access with clear information. You can get on their website and make reservation or call them. If it is your first time, they have a form for you to fill up. Bring it with you before you arrive for your first appointment. They also have free wifi and free drinks.
Third star, for kid-​friendly atmosphere. Normally kids are afraid of dentists. They got little packages of juice for the kids and they also have all kinds of Disney movies that can play during the kids get their teeth done.
Fourth star, for very clean facilities. From the dental equipment, to the customer bathroom, very clean. That’s definitely something you wanna see at a dental place. It just makes you feel safe to let them touch your teeth.
Fifth star, last but not least, for the dental work they had done. The whole process was not painful at all. Dr. Andrew made a very clear explanation before he started every step. After the dental visit, I have been following Dr. Andrew’s suggestion with protecting my teeth. The pain is totally gone and the teeth are definitely stronger now!
Love this place and I highly recommend it to everyone!

Dr. Andrew is super patient, gentle and professional. The place is clean, staff is friendly, nice relaxing music in the background.

I have never posted a review before, but am so disappointed in the service that I feel the need to speak up now.
I have been with Tooth Spa for 3 years and usually schedule for their first appointment at 9. They’ve improved in this area but for the first year, I was always there before the office even opened, which meant that I had to wait well after my scheduled time to see the doctors. Seems disrespectful to patients and their time.
The most recent time, I was scheduled an appointment at 4pm. When I got to the office, Carol the receptionist told me that the doctor was running very behind and that it would be best for me to reschedule. I was outraged but kept it professional and politely said I understood. After all, I needed to get my tooth treated and didn’t want to piss them off. This is the ultimate disrespect through. Their office policy is that if you cancel day of, you get fined. But when the doctors have to cancel (even after you are already there!) they have no consequences. They could have at least called me before I took off work early to ask to reschedule. Shows the office is disorganized and doesn’t care about its patients.
I have always had very good teeth, rarely getting cavities at my dental checkups. I was in grad school for 3 years without having dental checkups and at the end of that time, I only had 1 cavity. Now after changing dentists to Tooth Spa, I suddenly have 3 – 4 cavities every time I have a checkup. One time, I had 7 cavities!!! Not only that, the last two times I’ve gotten a cavity filled, they ended up damaging the nerves so I needed a root canal. I’m rational enough to know this may not be their fault and might just be a coincidence. But given all else, I’d rather take my chances with someone new.

When I first walked into the office, I was greeted with a warm and friendly smile. The entire building had a very relaxing, and truly spa-​like atmosphere. This was a pleasant surprise, as I tend to get quite nervous at the dentist, so a calming environment was just what I needed.
Once I was settled in the chair, I met Dr. Grace Chyuwei. She is by far the most professional and knowledgeable dentist I have ever met. Dr. Chyuwei walked through each step of the procedure, which helped calm my nerves. I explained to her my concerns — I was involved in an accident when I was younger and broke 2 of my front teeth. She provided a very thorough consultation, complete with photographs of the current state of my veneers. Dr. Chyuwei presented all the various options to me, and in the end, we decided to replace my veneers with crowns.
I could not be happier about the results! My new teeth look so natural, and the color is a perfect match to my own teeth. I was so happy with the end result, and I can finally smile confidently. The crowns not only look real, but they are much stronger than my former veneers. Dr. Chyuwei even smoothed out a slightly chipped tooth right after she installed my crowns, so I didn’t have to schedule another appointment to take care of that.
On top of my great experience at Tooth Spa, Esther had gone out of her way to schedule a short-​notice appointment for me, which I really appreciated. All these little details really mean a lot, and it is clear that the staff at Tooth Spa go the extra mile. I highly recommend Tooth Spa for all your dental needs. If you are looking for a thorough and meticulous doctor to perform your dental work, definitely ask for Dr. Grace Chuywei.

I love how they see each of us as friends (too bad we can’t chat back during the treatment with our mouth wide open)
They are always on schedule, never have to wait too long, and they never rush through your treatment.
All the doctors enjoy educating us and have the patience to explain what’s going on with our teeth.
I think the charge is normal with the insurance. It’s the other crappy dentists out there that try to lower the price to find cheap clients, so people expect less charge for dental work now. (Can’t blame no one, thanks to the crazy competition out there and the spoiled market)

OK dentist if all you need is check-​ups.
They have a clean office, friendly staff, very gentle cleanings by their hygienists and doctor, massage chairs, and serene atmosphere.
The reason I docked them two stars however is because they asked for me to do a deep cleaning and scared the crap out of me by saying my teeth were degrading and made it sound like it would get incredibly bad if I didn’t treat it. I went ahead with the deep scaling cleaning and about a month later I got multiple letters from my insurance saying that there was not enough proof of degradation and the procedure would not be covered.
I’m not exactly comfortable with this sort of practice of super preventative procedures such that even my insurance won’t want to cover the procedure, and I would like to inform others that they should be more informed before agreeing to procedures from this dentist.

My husband supposedly had a cavity and Dr. Grace attempted to fill it. Before she could complete the procedure, she told my husband that he would need a root canal instead. We decided to get a second opinion and thankfully found Dr. Michael Lambert who received all of my husband’s x-​rays and after reviewing them, told us that Dr. Grace had unnecessarily drilled in so deep into his tooth that it may be too late to save the nerve in his tooth. He advised us to give it some time to heal and thankfully it did. Dr. Lambert proceeded to finish the filling. We have been going to Dr. Lambert for the past three years, and he has not once ‘discovered’ another cavity from either of us.
I worry about the honesty and integrity of dentists these days after learning from my husband’s experience. And this is what a respectable dentist has written:
«I’m scared for our profession.
Do you trust your dentist? Do you think that they’re money grubbing liars out to make a quick buck? It’s so much about getting a second opinion right now. It’s about distrust. And it’s about the dentist taking advantage of someone who doesn’t know any better.
I don’t know what our profession is going to look like in ten years. But if we keep on cheating our patients, then the public will despise us. We won’t be respected. We won’t be a group of people who are thought to benefit society. Our reputations will be ruined.
We all took the Hippocratic oath. Dentistry is a profession of service to others.» –Dr. Cindy Lan
To the dentists at Tooth Spa, stop focusing on meeting your bottom line and start treating human beings with honesty and integrity. People go to you for help and not to be ripped off and lied to.

PRO: Nice & clean dental practice. Pretty doctor.
CONS: Nice but idiot staff without adequate knowledge of dental insurance. BEWARE!!! You would need spend more from your out-​of-​pocket… Trying to negotiate, but the doctor wouldn’t even bother to call you back, instead of sending collection notice.

I love this dentist! I came here a few days ago for the first time with my husband and left sad (because I have cavities) but happy with the service. I called to make my appointment on a Monday and had my appointment the coming up Thursday, I love how easy it was to make the appointment over the phone, the lady I spoke to was super sweet. When we arrived the outside of the building isn’t too spectacular but once you walk in it feels like a completely different place. It was so modern and clean and calm. There were nice big couches and chairs to sit in and we were greeted by name and checked in quick. I sat for only about 2 minutes and then was asked to take a picture, then 2 minutes later I was being seen. Every doctor or assistant who helped me was amazing. I haven’t been to the dentist in a little while and I had a few cavities and the doctor showed me my x-​rays and showed me how they detected where the cavities were at. I left feeling so informed and I left with a high level of trust in my doctors. I had a bad experience at my last dentist and this time I just know I will have a great experience. I have a another appointment in the next week and although I’m nervous I know I’m in great hands!

If you must have your teeth worked on (I know… pain in the kisser), I cannot think of nor have I ever experienced a more knowledgeable, professional, and friendly staff than The Tooth Spa offers.
Initial appointments are made with the ultra friendly and cheerful front staff. You will then get an appointment reminder via email. You can confirm your appointment with a simple mouse click within the email as well as the ability to email yourself a calendar entry. All of us busy working professionals can appreciate this handy convenience.
Once you show up for your appointment you will immediately notice the modern, and dare I say, soothing waiting area and office décor exudes. The magazine selection is diverse in case you show up early. All of the hygienists whom I’ve had the pleasure of dealing with are friendly, and highly skilled. Although there are at least 8 chairs you feel a sense of privacy without feeling isolated and like you’re in a dungeon about to be orally tortured. This speaks volumes about how much thought was put into the design of this new office.
All of the chairs have a massage feature they will offer to turn on for you (not my cup of tea so I can’t speak to how soothing or creepy this mechanical feature feels). Once you’re done with your appointment the hygienist can make your follow up appointment right at your chair. Again, another small detail a busy professional will appreciate.
We all want to keep our pearly whites in tip top shape so we can enjoy the diverse and delicious food the Bay Area has to offer so do yourself a favor and add regular visits to The Tooth Spa to ensure you can keep chomping away.

They do think of ur as ATM machine. Never paid attention for the reason i visited. Try to explain what need to be done and what is the process. and then refer to come other dentist for consultation.

I highly recommend Dr Grace Chyuwei and Dr. David Chyuwei (siblings).
I have an irrational fear of the dentist but after going to them for the last 5 years, I am no longer afraid. Grace is my dentist although I did have David work on me one time because my schedule was too conflicted and I decided to go with David rather than to wait. I’ve also had Mary Ann and Dr. Wu work on me before and they’re great as well. All of them are fantastic dentists and take the time to explain every procedure and answer any questions you have. The staff is amazingly friendly and excellent at what they do. They also have all the latest technology (high definition photographs that they compare next to your x-​rays to explain what you are looking at). It’s also very comfortable there. There chairs have massagers and there is a screen above you so you can watch movies while they work on you. They even tuck me in with a blanket before they start because they know I get cold. They also never try to up sell you or pressure you into doing something you don’t want.
Ever hear someone say they love their dentist? Well, I do :)

The dental work done is very good. The equipment and services are excellent. However Dr. Grace has a habit of pushing new expensive procedures on patients that are not really necessary. She’ll schedule you for a filling and then when they have you in the chair pressure you to upgrade to a cap with scary pictures and prognoses. So you do end up paying for that service both with your money and time, but also with the long term health of your teeth. I would suggest you use their services but be hyper vigilant against their sales tactics.

Best dentist I have ever seen or heard of, hands down. Clean, prompt, and professional. Everyone smiles (with perfect teeth btw) and maybe is even a bit *too* friendly.
I get text reminders for my appointments. I am always in and out the door within an hour. There is always parking available. They are flexible with rescheduling if necessary. The receptionists are helpful. They have awesome magazines. They give the most thorough dental examination possible.
The rest of my family comes here and has had some more extensive dental work done, with which they are extremely satisfied.
There is no reason you should go anywhere else for dental work.

LOVE LOVE LOVE this place! My teeth are very high maintenance from getting a bunch of crappy dental work in my early 20s and just having bad teeth overall. i’ve gone through a lot of dentists around the area for the past ~16 yrs in the valley and i find that Tooth Spa has just the right combination of great workmanship/​doctors, friendly and reliable staff and a warm/​inviting décor to help you feel at ease when they’re drilling into your teeth.
I see both Dr. David and Grace and both are incredibly meticulous and thorough. i’ve had everything from a routine cleaning, crowns, fillings, a gum cap (i’m sure i’m not using the proper term for this), night guard, and a root canal. They’ve always been super thorough in going over everything w/​me — they usually have a reco for you, but always make a point to go over a range of options including the bare minimum aka doing nothing to the full blown work up. Dr. Grace even went over the material composition of the crown I was considering when I had asked about the potential impact. So surprised to read other reviewers saying that they were given the most expensive treatment w/​o being able to fully explore all available options. Just like some of the reviewers said, there seems to be a fairly high turn over rate w/​the dental assistants, but so far my experience has been great and pretty consistent across them all.
I also adore their front desk staff — Carol and Esther. I have no idea how they keep track of everyone, but they always remember you when you call, when you come see them and are very thorough w/​their follow ups. I’m always in a rush when i’m there so always end up calling them back for things i forget. I’ve called them to get itemized receipts for my flex spend, referral info, follow up Qs w/​the doctors, etc. and they’re always so patient, kind and willing to help.

I have been very happy with my interactions with Tooth Spa! The staff is very friendly, the office is nicely decorated and doesn’t feel as dentisty as others, everything is cutting edge technology, and most importantly, I felt Dr. David was very knowledgeable and diligent. I had a difficult situation and he made sure to spend the extra time to ensure things were going well.
As for the criticisms of Tooth Spa being like an ATM — I did not compare prices with other places or get a second opinion so I’m not sure. I was recommended a porcelain crown which was certainly pricey but I’m not in the position to know if it was totally necessary or not… it at least seemed like it was as I had some pain in the tooth. I did get pitched the prescription toothpaste as others did.

I have had the same experience as Dave L. The ambiance at the Tooth Spa is very nice: salt water aquariums, large LCD TV’s with dental animations, generally nice staff and a clean office. The great thing about the dentist is that she takes the time to explain all the details of the work she does beforehand. She also does an AMAZING job with her fillings (truly a work of art on my front tooth!). However, I was also made to feel like an ATM; she doesn’t place her attention on the issues that I was presenting her, instead she appears to have her own agenda.
In one instance, for tooth sensitivity resulting from a receding gum line on a molar, she applied a filling but when the sensitivity got worse after the procedure, she offered to sell me prescription strength sensitivity toothpaste at $ 15/​pop and said I will need to brush with this daily from now on.
What really got me is that over the course of two years, the record they keep of «cavities» on my teeth exploded all of which were visible only via X-​ray. When I consistently declined work on these areas, she even had me sign a waiver of responsibility in the event these areas got worse. WHAT?! I’m glad I’m not a hypochondriac…
Over the course of 20 years, I’ve had countless dentists tell me I’ve had cavities on my molars, countless dentists also tell me I don’t, and a few that tell me that the supposed cavities were just stains. I’ve never had them filled and I’ve never had any issues with them. I’ve also never had a dentist implement a scare tactic as aggressive as this office.

As much as I am generally uncomfortable going to a dentist’s office, Dr. David C. is excellent at putting me at ease. This is a fantastic office, beautiful surroundings, fish swimming all around, comfy (massaging) chairs, high technology ultra-​modern equipment, etc. I do love a great massage, but wait, there’s more!
The front desk staff (Carol and Esther) are AMAZING! I believe that Dr. David has had the same front desk staff for over 6 years; how often do you see that? These girls make billing/​payments a breeze and are extremely helpful with booking convenient appointments or hustling to fit you in if you need to change. (I feel like they are my long lost sisters from another mother.) Chi, Dr. David’s MA, is fairly new (in the last year or two), but she is very friendly, and she is informative and understanding when you have questions.
Last, but not least, there is the dentist! Dr. David is extremely patient and an excellent educator. He not only tells you what he wants to do, he explains why he is doing it, and why it is a better route to go than an alternative therapy. I have some true dental fears from years of bad dentistry at other places, and Dr. David is excellent about putting my mind at ease. I know that I am getting the best of care. I highly recommend the Tooth Spa for it’s excellent staff, modern equipment, beautiful surroundings, efficient service, and loving care.