Gucci Outlet

I waited in line for over 30 min. The store was not even halfway full and they had a line of about 20 people waiting outside. They could have allowed everyone in and people would be in and out in 5 min and there wouldn’t be a line at all ever, since there is nothing extraordinary inside. This is the only store in the mall that does this. Oh, and you would think that once inside at least you would get help, but no. No one approached me to help. I asked an associate for a size and she told me I would have to wait (again) for somebody else to become available since she was already helping 2 people ?! If there is no line and you want to browse, sure go in. But definitely don’t wait in line. It’s not worth it.

«It’s all Gucci,» in the Urban Dictionary this term symbolizes Gucci company as a ballin rich fashion label. I am not very much into the hip terms, I personally like this brand for its timeless quality and superior craftsmanship. I like the designs, color palettes and overall style.
This outlet is part of the Colonnade section of the mall. The store is not very big with many customers wanting to get this brand at a discounted price. They usually have a line outside when they have special promotions. In line, we waited about 10 – 15 minutes, for a Saturday evening it was not bad considering it was New Years weekend. My perspective is the line is made outside the store for not overcrowding the store as well as the theft aspect.
Once inside the store, the women’s section is on the left and men’s is on the right. Bags/​purses/​clutches dominate the front of the store. While men’s and women’s shoes reside in the middle of the store. Towards the back are the clothes, scarves snd other garment pieces. The weekend I went on, there was select merchandise on 50 percent off retail price. (Other times the promotions have been 30 percent off certain things as well as no discounts additional occasionally as well.) For many foreign customers there was a confusion since they thought everything was on sale. Anyways, moving on all I could hear was people asking prices and why things were not discounted additionally.
Helen helped me with a evening clutch I fell in love with. She was the pricing expert, everything I pointed out she knew the price of. Well, truth be told I fell in love with a few pairs of heels, the particular one I wanted was the last pair and was a bit dirty on the side. I decided not to get it, wish they had a non display pair. Shoes and heels get bought very quickly, so if you like something and it’s your size, get it!
Overall, decent selection, with some good sales if you find something you like. I felt everything was «all Gucci» after I left the store.~

So there is a line, which I would understand if there were a lot of people in the store) for security and theft reasons) but the place is near empty and they are not letting more people in. The employees outnumber the customers and are literally standing in the middle of the store talking to each other.

Worst experience, limited collection, garbage sale, and stupid long line when it’s pretty empty inside.

I went there this past Tuesday and after standing in line to get in for 1 hour and 20 minutes. I was so happy because i was buying a Christmas gift for my mother. I purchased 2 pairs of shoes and a purse. Although the prices were ok I still spent a lot of money. Carlos helped me out and was very pleasant. My husband goes 3 days later because I kept raving about how awesome it was even though there was a wait. He purchased for me 3 purses and a wallet. At this point we are talking about thousands of dollars spent. Fast forward to Christmas. Mom loves everything but a pair of shoes where too big. Go back to the store, stand in line this time for 2 hours (as she is leaving for a trip and wanted to take the shoes with her) only to be turned around by the Manager Byron. Sorry no exchanges! We weren’t even asking for a refund she just needed half size smaller. Mean while there was a guy there who blatantly got a cash refund! Ridiculous. Poor Poor customer service. Would not recommend! Ruined the whole experience for me and my poor mom.

The worst experience ever. They had people wait outside in a line as if we were waiting to go inside a nightclub or as if inside was so packed they had no choice but to do so. While in line we could clearly see inside the store to notice that there were hardly anyone in there and the employees were running around looking confused and unprepared for the few people inside the store. When I got in there was no warm welcome, sorry for the wait, none of that basic customer service you would expect from any established business let alone «Gucci». The staff were not helpful with the exception of one girl who came out the back. The other staff members appear to think they were working for the most premium brand and acted a bit snotty, which was funny and ironic cause they had stuff 50% off just like gap or Macy’s would. Gucci at sawgrass mills develop new policies and re-​train staff!!!

I went to the Gucci Outlet at Sawgrass Mills on a Saturday morning. There was a line in front of the store with about 8 people, so I decided to get in line thinking that it must be quite a sale going on if there is a line outside. Mind you, NONE of the other stores in the immediate area had lines such as Prada, Kate Spade, Tory Burch, Coach, and Michael Kors. I looked through the window as I stood in line and noticed that there were at least twice as many sales associates inside then there were customers. So why have everyone wait outside? Apparently they try to create hype that there is something special inside, however the store was a HUGE disappointment with very few items on sale. So sad that they have to resort to such cheap tactics to attract customers. I’m sure that they will not be in business too much longer.

Absolute garbage… No communication between stores and a horrible return policy. Example, just went inside with a two-​week old shoe that their store doesn’t have yet because they are an «outlet» and not a retail store. The best they offered was to send an email to the other associate when, and suggested I go back to the retail store (in LA). One shoe is absolutely perfect and the other one is peeling apart. If you want a real shopping experience for what you pay go to bal harbour.

Walked in to the store and we were welcomed and greeted upon our arrival. The collection is very limited but they do have some great pieces at a great price!
The women’s sections takes the front of the store. They have a good selection of women’s shoes.
Mens store is further in the back and the deals are great as well. They have apparel, shoes and accessories. Most of the items are limited and the only one available is the one on display, which is usually very worn.
If you are lucky to find an item you like and it’s in the back it’s a great investment piece so don’t hesitate to swipe away!

I want what I want, when I want it.
One year ago I didn’t want the Coda neon sneakers. This morning I woke up needing (yes, needing) them in my life. Does this make me some sort of freak? I guess so.
Anyways, I hopped in a cab and brought the beautifully crafted neon orange hi-​top sneakers that were made just for me. They come in four colors, but here they only have men’s sizes– bright green (size 10.5) and orange (my size). I absolutely love them. I love them even more because they were half off of the original price.
I’m so glad that these sneakers are still here because they are literally sold out at Saks & Neiman’s and are full price at Gucci and Bloomie’s online.
Service was friendly and prompt, causing me to get in and out while the meter was still running. Such a Sex & The City moment!
I always feel so accomplished after buying something for a fabulous deal.