Mulan Spa

To be honest, I didn’t want to leave a review after my service there but feel that it’s best to share why I will not be going again. I was really excited to go after seeing them in the same plaza as New York Mart. I called them prior to going and was given an average price of how much it would cost to get my already dyed hair, dyed over again. Once I got there the lady/​owner greeted me and went over the pricing which doubled from what she told me on the phone. Her excuse was that I had a lot of hair and more product would need to be used. So as a push over I went with it and became sorely disappointed with the service there after.
First off I arrived at my appointment time (5 pm) and did not get my hair dyed until 6:45. Secondly the owner kept insisting I get my hair cut even though I told her I got it cut a few weeks before. Again my fault, as a push over I said okay after the third time of her insisting and got my ends cut for only $ 40 more (only ha). Third, my blow dry was not that great (was frizzy even though they had a bunch of Japanese straightening serums) and as I am leaving I don’t get much of a thank you from the owner or hair stylist, I get it, it was a long day (I didn’t leave til 9) but wow. At least my hair color was a nice shade.
Long story short: Customer service eh, hair stylist okay, the only great thing was the shampoo guy who rocks a head massage like no other. I’m sad I won’t be back to have my head washed by him. I will take my thick hair else where!

This salon is very modern, clean, and bright. Definitely a high end place. I have long hair and have had my fair share of wash/​blow dry services. Let me tell you this is hands down the best I’ve ever had. The shampoo was at least ten min long (maybe longer I couldn’t tell) and included a head massage. I’ve had times at other salons when I’m having to ask to shampoo my hair twice or felt that they missed spots shampooing at the nape of my neck. Definitely not to worry here. Max the lead stylist was a perfectionist and gave the best blow dry by far. I’ve had blow drys where my hair wasn’t really sectioned off. Or they would almost completely dry my hair before starting to blow dry using a brush. Max is meticulous and did an amazing job. I usually do a shampoo and blow dry to test the waters when picking a stylist, this place definitely passes the test. Can’t wait to go back for their other services.
Update– got a haircut and a new baylage color added to my ends because I wanted to warm up the color. The haircut was on point. He cut it in a way to keep my hair long, get rid of any dead split ends but added long layers to give volume. Max is a perfectionist and my hair looks so much healthier now! Also, I ran out of time and needed to leave asap, he managed to do this blow dry in 12 minutes flat! Thanks max!

Went in today for a color, cut, and blow dry. Johnny did an amazing job with everything, color, cut, and blow dry. The young man that did the shampoo also did an amazing job, full head and neck massage with shampoo. I highly recommend this business and I plan on returning and recommending them to friends and family.

This is a three month new salon/​spa. I had a Japanese straightening perm and was there for almost 4 hours. I love the result. Johnny did a great job. He is a very experienced stylist as well. There are two other stylists, Mickey and Tony. All of them provide great customer services and are good at their job. The helper who washes hair for customers is great too. He massages your head very well.
Kathy, the manager, tried to sell me hair products. I bought some samples. They have other services. I did not appreciate that after I spent almost $ 250, she walked away from the counter after collecting my money without a ‘thank you’.
Tips: do not expect quick service on weekend. They welcome any walk-​ins. That is the business model. Try to go on weekdays and make an appointment. Remember to confirm price for your service before you show up.
They will mature to be a 5-​star business soon.