T & C Nails

I have been coming here for four years and I have never left unhappy. Kim is always here and all her staff is amazing. They just got done remodeling and it looks great. I highly recommend!

Worst Pedicure, Customer Service and Value I have ever had! Strike One — You outta here!!!

I won’t say this place is as awful as others have, but I will say that I won’t be going back. I expected that the communication wouldn’t be great, but the prices were good. My nails are long now though so I thought I would try a French tipped shellac manicure. I’ve heard how great these are, and how long the polish lasts. The lady doing my manicure seemed a little rushed, but since she was 6 months pregnant I assumed she didn’t really want to be working. They looked alright when she was done, and I paid and tipped 20%. Less than 4 days later the polish was peeling off. It was obvious that they didn’t dry long enough between coats. There are many other places nearby, and while this is very close to me and cheap, I’d rather spend a little more and go somewhere that will take the time to do my nails right.

It’s not the best, but it’s convenient in terms of location and price. If you’re looking for something that works, and not a luxurious experience, this place is adequate.
Also, wait times ARE long. Bring a book or work with you.

I could not post this unless I gave it a star!!! Are you kidding me?
I went to this salon with my friend. Pick you color, THIS VOICE BARKED, and then we sat in a pedicure chairs. I waited for 40min while my friend was getting her pedicure. The owner kept saying «everything ok?» in an intimidating tone. I don’t dare say anything I thought. Forty long minutes later my feet were like raisins from sitting in hot water for all that time. I get the new girl. She snipped and cut my cuticles, took a buffer, the same one she used on my friend, and put it to my heels and burned me. Waiting for my polish the owner, In her commanding voice told me to get up and sit at her chair! «What no flip flop ?» As I made my way across the sea of dead skin, snipped nails, and drilled nail fragments. I was disgusted! I asked for something to put my feet on. She blurted «it’s fine.» I watched the shuffling of people from one nail tech to another just amazed at the mismanagement of this salon, and unsanitary conditions. The entire time the owner barked at her employees like they were her slaves. You could see the disappointment in each employee face. What had they gotten themselves into, and could they even get out of this situation. The Topper. was when I got up and without cleaning my tub, they sat someone else at the tub I just used. Are you kidding me? Stay away this shrew needs to clean up her act. Can you say OCEA, OR DORA? I closed the door on this place. Buyer Beware

I’ve been coming to this salon for over a year. It is very convent for me. I’ve had acrylic nails for well over 20 years and this by far, the worst customer service of any salon I’ve visited in 3 states I’ve lived in. I always make an appointment, And as a previous reviewer noted, the owner Kim, will always take walk in’s ahead of me. She has done this to me and my sister. She has made me wait countless times. I always say, «this is my last time!» Well, I’m keeping my word now. I had a scheduled appointment, again, and I was taken 30 minutes late. Then, during my manicure, Kim kept stopping and helping other employees with their clients. I spent an hour and half there which should have been 45 minutes tops.

First I will start off by saying that I’d pretty much stopped coming to this nail salon about 4 – 5 months ago. I only came in tonight as I couldn’t get in for a nail appointment with my new nail tech at another salon tonight. I used to come here regularly last fall.
Well, this is the LAST time I will ever come here for a mani– & pedicure. I booked an appointment for a gel manicure with Kim (the owner) at 6:30 pm. Well, it’s 6:30 pm and she is currently working on two ladies ahead of me. I’ve been waiting for 20 minutes and they just had me sit in a pedicure chair to soak my feet to start my pedicure.
This is beyond irritating. Why Kim tells me she’ll take me at 6:30 pm for my gel manicure, yet brushes me off and then has me sit and soak my feet just to buy more time, with no explanation or apology is not good customer service. It’s unacceptable.
This is her 3^rd strike. This nail salon is OUT!
Strike one — Earlier in January, she booked me for an appointment at 11 am on a Sunday, (before the salon opens). Well, I showed up a bit before 11 am and waited. Then at 11 am, I proceeded to wait. Kim didn’t arrive until 11:40 am. She admitted she forgot she’d scheduled me, and then she took a client before me.
Strike two — about three months ago, I booked an appointment with Kim in the evening after work. Again, (like today) she brushed me off and had someone else give me a pedicure at my scheduled manicure time. When my pedicure was done, she removed my gel nail polish, then advised me someone else would be doing my gel manicure while she took another client.
The reasons I initially came here were:
a) Kim — she does a fast and pretty good gel manicure. Probably the fastest I’ve ever had.
b) Cost of gel manicure and regular pedicure is pretty inexpensive compared to other places.
c) It’s a quiet little nail salon. No television. Soft contemporary music in the background. The nail technicians don’t carry a conversation and/​or ask personal questions. Kim is actually very impersonal and lacks social graces. Pretty much to a great fault.
Go elsewhere if you expect common courtesy and excellent customer service.

If I could give this disgusting business 0 stars, I WOULD. This was a TERRIBLE experience. I walked in to get a mani/​pedi/​lip wax, and left with a «pedi», and half of a mani. My «pedi» took 65minutes, and that was not because of a luxurious massage or special treatment. It was because the woman who was performing the pedicure was new, and needed multiple people to walk her through the process and correct her work. This is not a problem, except that I should have been notified that this young woman was new and didn’t know what to do. Additionally, eventually, they left her alone after the pedicure, and she had NO idea how to do a manicure.
I am a licensed cosmetologist, a 28 year old woman, and this was not my first rodeo with subpar service. However, it was the first time that i have EVER left in the middle of a service because I thought that it was too painful, unsanitary, disorganized, and time consuming to stay. You see, when my «manicure» started, she immediately clipped my right nails. She clipped all 5 of my right hand, TWICE. Then, she filed the nails and started massaging my right hand. My left hand was just hanging out to dry. I never soaked my nails in water, she never cleaned up the skin around my right finger nails, and my left hand had not even been touched. OH, and the tool she was using? Was left out on the counter not placed in disinfectant. This really should go straight to DORA. Needless to say, no one was helping this young woman out. I highly doubt she is even licensed, and if she is, it is the shop’s job to inform their clients AND to educate their staff members!
After 80 minutes of a «pedi», and having 5 of my nails clipped, I just decided to leave. Once she started «massaging» my right hand way out of order, I knew something wasn’t right. I was agitated, and told the manager that I needed to go. I also told the manager that she needed to help that young woman and teach her how to do a proper manicure service. Everyone has to learn, but this is just a poor reflection on the owners and management of the shop.
To top it off, the store manager turned around and yelled at ME and said that the manicure would have been done if I had stayed. I explained that she had already begun massaging my right hand and hadn’t even touched my left hand, so everything was out of order. Not to mention, I think the young girl had no cut someone else’s nails before because she clipped my skin multiple times in the fatty area of the finger, and cut the nails so short that they are numb. Ladies– you KNOW what I mean!!!
PLEASE. BUYER BEWARE. This place is unsanitary, unprofessional, and seriously should be reported to DORA.
I’m sure I’m leaving many things out here — I just can’t believe I paid $ 25 for a «pedi» and wasted 80 minutes of my life in this place.
WAY TOO EXPENSIVE FOR WHAT THEY OFFER.

I just had a shellac manicure and I have to say this salon has a really terrible way of running things.
My service started off with one technician who seemed pleasant enough she did a quick message on my hands and then applied acetone to remove my current polish, placed my hands in heat gloves and without saying a word took someone else back to do their pedicure. I sat for almost 20 minutes and during this time not one employee spoke to me. Finally another employee came up silently, removed the gloves, scrapped off the old polish, trimmed my cuticles (not well) and left. This employee looked like a kid. When I asked how long she’s had her license she just shook her head not really answering. I again sat and sat. Finally another lady told me to move to a new seat and quickly painted my nails… no shaping has been done. At the end of that another employee came to finish the manicure. What a flipping joke. Not the best quality, the communication was awful. During this whole process I noticed other clients become frustrated with the crazy customer service. Yes, the salon was cleaner than others I have been in and yes the service was super inexpensive, but I’m willing to pay more for decent customer service and basic communication. It might have made a difference had they told me «I’m sorry, but so and so will be taking over the rest of your service»
I think state board needs to do a license check on this establishment.

Great price and great job! Shallack is super affordable and although the place is not super updated they are somewhat friendly. I have been going here for years and am still happy with their work and prices.

I love this place! Their prices are super affordable, and they do a fantastic job. I always get a shellac manicure, and I’ve never had anyone do better. I’ve paid three times as much in nicer salons but haven’t received better service.
The staff are friendly but not pushy. When I get my pedicure, I like to read my book in peace, and they don’t bother me.
The only thing I don’t like about this place is that the massage chairs only vibrate. But since the cost of services here is so much lower, it’s not much of a loss.

Was ignored, had flies buzzing around my head and wasn’t even given a second look after sitting and waiting for five minutes.