Chili’s

Pretty surprised by how their new Mexican food offerings were. Very tasty sour cream enchilada. I thought it’d be served with a red sauce and topped with sour cream but it was served with a yummy creamy cheese sauce. It wasn’t too gloppy with cheese, either. Shredded chicken, citrus lime rice and black beans were flavorful and good, too.
I was disappointed by how few items are available gluten-​free. Even their corn chips are blended with gluten flour. I took a risk and ordered the enchilada & taco nonetheless and hope I won’t be sick later from it!
There are plenty of main dish and side dish options on the kids menu. My daughter’s side of fresh pineapple was inedible, though — just way too unripe. The waitress happily provided an alternative side at no extra charge.

No Wi Fi are we still in the Dark Ages or what? Buyer beware on email from Chilies advertising bonus points for free meal, you have to be a bonehead to believe them, points are just worth three dollars. We had fajita for three, could really be eaten by one, ½ the size of menu picture on smaller serving skillet. I’m surprised this place doesn’t go out of business, I know I won’t return!!!

I went here yesterday with my parents. For the appetizer, we ordered the guacamole and chips. The guacamole was delicious! We ate everything! I had the 6 ounce sirloin with grilled avocado. It’s off the «Lighter Menu» and is labeled at 410 calories. Impossible! It’s too good to be 410 calories! My mom had the mango-​chile tilapia and it looked delicious too! My steak was cooked to order. The service was OK, we had to ask for a drink refill. I’m going back tomorrow…

As always Vanessa never ceases to amaze me! I have been coming to this location for a long time and she always has a smile on her face. Ask for her and you will get amazing service! The queso appetizer is always good and I tried the turkey avocado sandwich for the first time which was surprisingly good. If you want steak the house sirloin never disappoints me.

We went back on Sunday, Nov, 29, 2015, we ordered our usual fajitas, steak and chicken, no sauce or juice, meat was very chewy, and this time it came with a lime??? Hubby couldn’t chew the meat, they were very stingy with the chicken. Won’t be coming back to this location for a long time. Please bring back the MUSHROOM JACK FAJITA, it was juicy, and tasted great.

Wow. Just fucking wow.10min wait to see out waitress, 50min wait for appitizers, and 1hr till we get the actual food.
This place is terriable. The chicken is never cooked fully so almost all my choices are out of the question. And when asked NOT to be seated in a cirten area cues they purposly coral all the screaming children in there we get some half ased excuse why they cant. Not to mention the rudeness of out waitress almost hitting us in the face with our cups and plates when shes passing them out.
All of this cues one group of 6 people was too much for them tonight. Ive worked survice and for fucks sake 6 people group mess you guys up out of a whole resturant of customers. Also this placr must be notorious for bad drinks. Thanks for advertising your Shittiest Margarita on the menue.

Our server was great. Place was very busy do to a fund raiser. unfortunately the kitchen could not keep up. My daughter got an extra bonus, though, a hair in her taco. yummy!

I had the Smothered chicken burrito and my wife had the smoked chicken quesadillas. My Burrito was excellent. Full of white meat chicken. Great Long Island Tea too. Priced right clean and fairly quiet. Haven’t been to Chili’s in a year or so and I don’t remember their menu being so full of delicious looking entrée’s

Their food is good even though I’m not big fan of Chili’s. We went there about couple hours later from lunch time, restaurant seemed busy at that moment, but service was great. We had a cute Asian server who has very nice smile on her face. She gave us the service we wanted.

Came here for lunch just had the triple dipper, southwestern egg rolls very delicious along with the chicken crisper. The service was good for being busy on Father’s Day. I would recommend for a quick American style lunch. $ 44

Don’t bother with fajitas to go. If you’d like to spend more to get three types of meat, you might as well just get one. I’ve been to this location before and the quality of the to-​go plates has been sporadic, at best, but always filling. This time around is the last… thanks for the extra tortillas, though, maybe I can use them to mop up all the grease in my to-​go box.

I live in Scottsdale, but was in Surprise for a tennis match.
My team came to Chili’s afterwards to celebrate a win.
We called ahead, and were assured there was room in the bar for us.
Unfortunately, when we arrived 15 minutes later, we had to sit at two different tables until another table cleared out and we could finally sit together.
Service was OK. It was definitely better when we arrived. Later in the night she got busy, rarely stopped by to check in, and had trouble splitting our checks.
The food was fine. None of the appetizers were amazing, but none were terrible.
The ice cold beer was tasty… but that’s tough to mess up.
There are no late-​night specials, which seems pretty typical in Surprise.
Comparing it to what I know in Scottsdale, this is not worth checking out.

They were very busy, but most places in this area are on Friday night. The waitress made sure are drinks were filled and was very pleasant. Food did take some time to come out, So if you are in a hurry you might want to go to another area or order the car-​side to go. The food was good and the waitress made sure the steak was cooked right before leaving. Much happier with this chilis than the one by metro.

This place is great! We moved to Surprise from Goodyear, even though we miss our Goodyear Chili’s we love this one now too. Joanne & Danielle are great. No matter what server we get they are good though.
Sign up for email club, they always give free stuff

Went for dinner here last night, 6:00 pm on a Thursday evening, with my husband and a 74 year old Grouch (my snowbird Dad). Wasn’t expecting it to be great, based on the reviews here, but we had a gift card to use up.
As we arrived, a young lady rushed to open the door for us, welcomed us, and sat us in a booth as requested. Our waitress (Carrie) showed up almost immediately and took drink orders for my husband and me (Dos Equis Lager pints) while Dad was washing up in the restroom. She had our drinks back at the table before Dad was seated, and took his drink order right away. They had Coors Light on tap, which made him happy… except we had to explain why we got lime wedges, but he didn’t. The service for the rest of the night was equally responsive and very polite. Carrie was also knowledgeable and helpful with the menu choices when we ordered our food — there were so many things that looked appealing to me on the menu, that I had a really hard time deciding.
It didn’t take long for the food to arrive, but both my Dad’s meal (Mango-​Chili Chicken) and my husband’s (Southwest Pairing — Cheese Enchilada/​Chicken Enchilada/​Cup of Southwest Chicken Soup), and also the cup of black beans that came with my Chicken and Shrimp Fajitas were on the cold side, and had to go back to the kitchen to be warmed up. Carrie was apologetic (good thing, or the Grouch would let her have it) and quick to correct everything. Otherwise, everybody’s food was really delicious and well-​presented. Portions were decent and I felt there was really good value for the price. Even the Grouch was raving about his meal.
All in all, the service, value, menu choices, and food get five stars in my book.
Room for improvement, should management be reading this (pretty minor):
— Food wasn’t consistently hot
–Tortillas for the fajitas were bottomless, but I wish they would use bigger ones rather than taco-​sized.
— The restaurant was really cold inside, and the waitress did tell us that other people had complained and she was trying to correct it
— The restroom was really cheaply constructed and could use cleaning attention
— The dining area was really loud
— For a Tex-​Mex restaurant, they should really consider having some real hot sauce choices other than Tobasco.
We’ll be back, and I’m sure the Grouch will be bringing one of his Sun City girlfriends here, as well.

The service was atrocious. We didn’t see our waitress for nearly 10 minutes after we were seated. It was another 10 minutes before she brought us our drinks (water, is that so difficult?) and then about 30 minutes before our food came out. The food was good. We wanted to split our bill but couldn’t do it on the electronic thing on the table because we didn’t want ⁵⁰⁄₅₀ and that was the only option. There was also some weird 99 cent charge that she said she would take off. After waiting about 10 minutes, we gave up and split it ⁵⁰⁄₅₀ including the stupid 99 cent charge for no reason.
I will never, ever, ever be back. We were there nearly two hours which is completely ridiculous especially since we are both fast eaters. Terrible. Just terrible.

Maybe it’s too much volume for the lunch crowd… waited 35 mins for food – shrimp came out cold, pizza burnt. Hostess while cleaning another table flung the remnant food to the ground and our table. I mean, I get it. But it was a comical trip to say the least. We try this chilis every few years thinking it will change… and maybe it will! :/​with all that said, servers were pleasant and while hurried they were still attentive :)

Our service tonight was great. The chips are so thin and tasty, but the salsa is so salty. We did the two for twenty. They were kind enough to allow me to substitute my dish for the Santa fe chicken salad which was not on their list of choices. That was awesome. This is the third time I had there salad and this time it set my mouth on fire it was so spicy though it was still good.

Chili’s was outstanding tonight. I am especially pleased because the service at Longhorns horrible.
Chili’s was packed and the service was excellent. Kristi was excellent!

It’s not often I’m off on a Friday afternoon to enjoy Chili’s lunch menu. This was our first time at this location, normally we dine at the location on Bell and 7^th Street.
I started off with a bowl of their Southwestern Chicken Soup and it was awesome. Just the right amount of spiciness combined with a hearty portion of chicken and vegetables. My bf started out with a side salad, it a little on the small side but all the vegetables were fresh.
I ordered a chicken sandwich on a pretzel bun and requested BBQ sauce on the side instead of mayo, the BBQ sauce didn’t come so I asked again when they brought the dish. Wouldn’t ya know I finished my whole sandwich and fries and never got the sauce (our server didn’t check on us after bringing the food until it was time to clear the plates). The sandwich was tasty but a little on the dry side. The fries were piping hot and always well seasoned.
James ordered a turkey sandwich which also came with fries. His bread was much harder than it should have been for just a toasted sandwich which was a disappointment. He also never received a refill on his soda.
If we had gotten the BBQ sauce, the refill of coke and his bread not rock hard, I would have given 4 stars for a wonderful lunch. But, since the ball was dropped on too many occasions, I can’t.
I will be back to Chili’s, just not this location.