Native Grill & Wings

I use to be a HUGE fan of Native New Yorker, but ever since they changed to Native Grill and Wings… meh! When the Surprise location opened, we gave them a shot. My family loves the wings, of course. No complaints there. However, the service was pretty sad. They had just opened so I gave them a pass. We went another time for a fight night and it was busy, so I didn’t expect top notch service. Another pass. On the third visit, nearly a year after they opened, still slacking. I don’t like the new menu options, hate the new chicken strips, food was not very hot, and service is very slow, almost non-​existent. We now go to other places for wings. I want them to bring back to old Native!

California burger and garbage pizza were both very tasty and priced right. Able to seat ourselves which was a nice touch. Quite a number of TV’s but not too awful loud which was nice. Great prices, and really good service. We will be going back for sure.

Big disappointment today. Kitchen was very slow. My son got the strippers with habenero mango sauce and he said there was not a hint of sweetness on it. I requested cole slaw and was given a few tablespoons of the most vinegary cole slaw I have ever tasted.
Other son enjoyed his stripper meal with no complaints. He got the medium sauce.
So perhaps whoever is charged with mixing sauces and the cold slaw isn’t on point today. I do know that a tiny scoop of cold slaw in lieu of fries is absurd.

Excellent service from server Cassandra. Ordered the fish and chips. You would expect them to be prepared in their kitchen. Instead, you get a version of some frozen fish and chips that were sub par. I’ve had their burgers in the past. They were good. So, take a pass on the fish and chips here.

The service was good but… That was the worst burger I’ve had in a long time. My husband said he’s had a better burger that came from a vending machine. We had wings and burgers. The wings came out in like two minutes which leads me to believe that they are not made to order. They were probably sitting around and they just added the sauce. Then we ordered the burgers and they came out just as quick, also not made to order. The meat had no flavor. I’m not sure if they even put them on the grill at all. We barely ate them at all. They did not charge us for the burgers which I really appreciate and is why they get two stars instead of one.

I have had the boneless wings here but it has been a while. I had a craving for wings lately and decided to place an order. Ordered the BBQ and they started odd, like the sauce was a BBQ and Marinera mix. So needless to say I was not happy.

Visited here on ¹⁰⁄₁₅ to celebrate my sons 17^th birthday. It was his choice as he wanted to try somewhere different (not Buffalo Wild Wings for wings.)
We came around 4 pm to a virtually empty restaurant and sat at a high top, the bartender was our server. She was nice enough, wanted to rush us a bit on our orders until I informed her we hadn’t ever been here and we’re not familiar with the menu. It took her forever to come back and take our order then despite the lack of other customers. The food was just okay. The prices were just okay. They wings… barely okay. We ordered fries with our wings and the portions were so small compared to the price you pay. Unfortunately we learned if you want good wings you’ll have to go to BWW, that is unless your satisfied with just okay.

I’ve been looking for wing alternatives to Buffalo Wild Wings, this place hit the spot! The Wings are not your traditional buffalo wings. They are breaded and flavorful. I recommend trying if you want breaded wings.

How hard is it to provide even decent service? It’s completely inconsistent, can clearly see one of the servers working hard while ours of course is nowhere to be seen. Food is decent and it’s a good atmosphere for football. We continue to come back occasionally for football season and are always disappointed with the service. Maybe we’ll try buffalo wild wings up the road.

Two stars is actually generous! We have been regulars at Native NY’er because I have always loved their wings. We also go since they are supporters of the 100 club & my husband LEO.
At the spur of the moment we decided to go. I had my son that’s 4 and a 15 month old. The young girls at the desk said, how many… We said two adults, a child and baby, table please?
Response was, a booth okay? First off NOT listening! How can you seriously expect a little toddler to sit in a booster seat that has no straps! Would you like a lawsuit? So we get to the table and then had to ask twice for a high chair until we just got one ourselves. It was sticky, full of food from previous child and just down right disgusting, of course only one left in that area, so we had to go back to the car to get a blanket so I felt comfortable with my child sitting there.
After taking drink orders, she came back not even two minutes and asked if we were ready to order? Seriously??? We just sat down, got settled, took the 4 year old to the bathroom, we hadn’t even opened the menu.
I got wings as part of signing up for the rewards program and said onion rings to come with my wings NOT prior.
Onion rings show up 5 minutes later! 20 minutes later a burger, grilled cheese and chicken strips show up. My wings tasted a bit weird, but couldn’t put my eye on it. But the minute we got home and until 5am my body told me something was wrong. Don’t know if the wings were cooked thoroughly or not, but I was sick!
Sad to say, it will be a while before we go again. Time to try some newer places.
Waitresses– here and other restaurants also. STOP putting scolding hot plates in front of a child. Their first instinct is to touch it and then guess what, dinner is ruined because your kid had burnt blister! Also do you think a one year old can just chow down into a sandwich without it being cut up?
Common sense!!! As the parent where you would like the plate, it’s not hard
*Addition based on «compliment» of my review I received, to the jacka$$ that sent it, re-​read what I wrote about common sense when it comes to being a good waitress/​waiter, be observant and AWARE of your customer and their needs and listen. I said we needed a table, response was «is a booth okay?»
I have also walked in the shoes, did it, done it and was good at it! So go back to work and STFU, I hope I never come in your restaurant.

Consistently inconsistent service. Food isn’t bad. Food isn’t great.
Consistently inconsistent service. Food isn’t bad. Food isn’t great.

I love this place! The food is awesome and the service is great! The amazing Craig took care of us from beginning to end and was positive and upbeat! My friend said their Caesar salad was the best she’s had in a long time! I had the chicken strippers and salad and they were great ! We shared the baby bundt cake and it is highly recommended.

It had been over a year since the last time we were here. The only reason we came was because of my son’s fundraiser. That last time was not a great experience but this time around was different. I felt compelled to write a review. The host was friendly and sat us quickly. Our server was great (unlike the sever we had last time). He was prompt and attentive. The wings were tasty and my calzone was good. Overall a good experience.

We went in dor the wings and a salad. The medium wings were good but nothing wonderful and the salad was pretty bad having only iceberg lettuce and a slice of sad tomato. On the other hand the beer was good and cold!

Stopped by today and Jessica was our lovely waitress. Our orders was taken promptly and was delivered shortly after. The pizza was cooked perfectly and the wings were crispy and had the right amount of sauce on them as they tend to run dry at other locations. Our drinks were refilled without having to ask; which is rare to see nowadays so def a plus! Definitely coming back to this location! :)

Service wasn’t very good. We were seated and about 10 minutes passed by before a waiter showed up and asked has anyone taken care of you? Our drink order was taken we gave a appetizer order. The drinks were dropped off but he didn’t take our order. We clearly had enough time to decide. I had the lettuce wraps they were good my partner had the skinny Asian salad his chicken didn’t look fully cooked and the butt end (core) of the head of lettuce was in his salad. It’s not edible and took a lot of room up in the salad. This was our first time here and most likely our last.

Way over priced for the small sized portions. I found myself looking for the other half of my food and had to go home and eat more… Got the loaded fries with pork. THink they forgot the loaded part.

The service here is awful. The first time we came here it took them 5 – 10 minutes to even greet us. The bar was empty, so it’s not like they were busy (we could see them standing around). We waited an eternity to even get a good order in, then once we did get it in and received our meal it took even longer to get our check and pay.
Tried it again tonight and we waited five minutes in the bar side again and were never greeted. The restaurant and bar were not packed, the bar tender (one of three) stared and made direct eye contact with us and still no greeting from anyone. We never got to order any drinks. We’ll never come back to this Native again.

First visit to the place. Service was good. Food was mediocre at best. The wings looked like the came from a small bird in the parking lot. We will not return

GREAT wing flavors and overall texture in the traditional wings. Unfortunately, the only fresh additions to such deep fried goodness were celery sticks, although our server tried his darndest to track down something else… no luck with carrots, broccoli, or cucumber… and that was a difficult reality to swallow with this meal.
As for the environment overall, it was clean and well-​lit and the staff were all very friendly and seemed to enjoy their workplace. The menu covers quite a few bases, but the wings are a good enough reason to give this chain restaurant a chance.