Matt is the best. He and his father run this great repair shop. Their rates are on par for Saab and their customer service is as good as it gets. I’ve gone in for warranty work after I purchased my 2010SAAB9 – 3XWD from Prime Toyota(lousy dealership by the way). Matt does fine work, takes the time after to explain and make you aware of preventive maintenance, which costs far less than(Village SAAB or Patrick Motors). It’s worth the drive from Leominster to Sutton. Waiting room there and clean restroom, also. They also sell quality used cars that have been professionally fixed(body repair).