FedEx Office Print & Ship Center

Agree that this location is understaffed however the employees that are there go above and beyond to try to make up for it. I’m in there multiple times a week for work projects. I know to add a bit of time to compensate for the wait time but the service is worth it:)

This FedEx store is so hopelessly understaffed its insane. I have never been in here when I didn’t have to wait in line at least 4 people deep and there is never more than one staff member assisting customers. The lone staff member, to his credit, is usually friendly and helpful — definitely better than I would be with a constant line of customers.
The U.S. Post Office location across the street is usually faster. I can’t believe that I just gave a veiled compliment to the USPS…

I visit this FedEx location several times a month, shipping multiple boxes each time. Although understaffed, I’m always offered help to pack and ship my packages if I’m the only customer.

Waited 15 minutes for help and all I had to do was drop off a prepaid package. There were 6 customers in the store and only 1 employee was behind the counter and he was on the phone the entire time. I will say that when I was helped the employee was very respectful and polite. The interior of the store was also clean and newly refinished. Overall, if you can find another option, I would take it.

Went to go to the post office to ship a package, it wasn’t there. I saw this place and decided to go there. Waited like 10 minutes before someone said anything to me. Asked for shipping price he told me to come down to the next register. I had to wait longer because the person he was helping was finished filling out his paper work. The other guy started helping someone else. When this guy got done I asked if the other guy not notice I had been here first. He said that they only had the one register that showed prices. Thats stupid, so does this mean if everyone who comes in there and only needs prices before they ship an item has to wait in one line while the other employee just stands there with his finger up his butt. Well he told me next day would be $ 10 and some change, I said ok, only to come home and see it wasn’t getting there until 3 days later. I didn’t go back cause I already had to drive 30 minutes to get home for a 10 mile trip. And it was during the evening traffic. This place needs new employees and a better system

These guys are TERRIBLE!
I was simply searching for a print service that would print business cards from a Quark Express file. Since FedEx Office online will not allow you to upload a QX file for this purpose, I decided to call the local FedEx Office location in Suwanee to see if they could help.
When I called, I asked the simple question: «Can you print business cards from a Quark Express file?»
To which, the person on the other end of the phone answered with a vehement «Yes.»
38 miles (roundtrip) and two hours of ugly Atlanta/​Suwanee traffic later, I arrive at the FedEx Office location only to have them tell me that they «have no idea what you are talking about. We cannot even open a Quark Express file.»
Then…the technician says, «Let me copy the file.» To which I reply, «No. do not copy the file. Please return my USB drive to me, and I will get help elsewhere.»
So…what does he do?
He copies the file to his system drive…
OK…no big deal on the file copy… after all… it was just a business card… and they can’t read it anyway!
But what a BUNCH OF YAHOOS… Like I have an extra two hours and 2 gallons of gas to waste just because somebody on the phone doesn’t give a S*IT.
Don’t use these guys… they are missing a chip!