Applebee’s

Horrible drinks, poor service, bar filled with dirty glasses. Food was ok but the rest spoiled the meal. Had to find manager to get bill. Won’t be going back. It is sad cause this location used to be a def favorite.

Good service and good food — chain restaurants are hit and miss for us lately — we got lucky today!

If you want a GREASE burger try the one with the egg and hash brown they say its their best burger yet! Oh my. if so wow it seriously tastes like straight up grease i give this burger and they had to remake it because the first one fell apart after the first bit lol i wanted a nice juicy burger not casserole for dinner. :(

If you want the best service from this location… sit at the bar and have Schyler as your server/​bartender — he is were the 5 star service rating comes from. Otherwise your service will be extremely hit or miss with the other wait staff.
Food wise… typical Applebee’s — not a 5 star meal but no complaints and there is almost always some type of food/​drink special so that is a plus.

I wish I could rate no stars. Service, and food the worst I’ve ever seen! Went on a dead day and drinks didn’t arrive for 20 minutes, food was awful, over cooked, and waitress refused to fill drinks or clean off the super cluttered table! She spent her time in the corner on her phone and talking to her friends. The manager even came by and I asked for refills and a clean table she relied «I’ll take care of it». Which never happened. I usually tip my waiter or waitress 50% of the bill. This day I only tipped her 2% with a note of stating how unhappy I was for her terrible service. This is not the first time I’ve experienced horrible service at this location. Your better off going to saint Louis.

hit or miss. they are typically clean. slow and just a bit behind but the food is good if you get it there if you do car side to go it’s a major risk everytime

Yuck. I’ve never been a fan of Applebee’s, but kudos to their branding because my daughters love when we pass by. To humor them, I decided to try them after some time. It took forever to get our drinks. We ordered and the waitress was nice even ringing it up as a special to save some money. Then we sat there and sat there. We were seated by the door and the manager saw us, but no one noticed we hadn’t got our salad. I was looking for our waitress to have her bring something out for my kids. When I saw her she asked how our salads were and I said we never got them. Mind you she only had mine and one kids food. She asked if I wanted my salad to go, but I said no. Eventually she brought our salads and the other half of the food came. My shrimp was burned and the fries were flavorless. My little one didn’t care for her pizza and the other didn’t like her Mac n. Cheese. My drink was empty, but never got a refill. The waitress blamed the salad on another server stealing them but she was not attentive, especially since I never got a refill. Poor service and bad food to boot.

We go to this Applebee’s quite often. It’s usually fantastic, but not today. Our server, Angela P, looked completely lost. I ordered a wedge salad with an appetizer trio for my dinner. My wife ordered a burger. The salad and the burger came out in a reasonable amount of time and was very good. The appetizer trio took an extra 10+ minutes. Angela told us that another server probably stole it. Not likely, as I picked my three appetizers from a selection of 7 or 8. So someone else happened to order the exact same thing while I was there? Then the fun started. Angela never came back to ask if my wife wanted another cocktail. She would have ordered another. Angela never came back… for 30+ minutes. We saw her across the restaurant looking across at us and trying to work the POS system. It appeared as if she was trying to exercise stock options… or sign up for healthcare. She didn’t come over and apologize for the wait. She didn’t tell us of any problem. We finally flagged down another server and asked for our bill. The table behind us was still waiting for drinks (water and a beer) after 20 minutes. THEN… Angela graced us with her presence. Gave us the bill (I immediately gave her my debit card as I didn’t want to wait another half hour and give her a chance to lose my card). She brought it back, said «here’s a pen… your card is inside». Not surprisingly, no schtick about the survey (which I DID fill out). No adjustment to our bill. Honestly, she had some nerve charging us at all. She’s real lucky that we’re as honest as we are. We should have left her to pay the bill. But I just couldn’t bring myself to do that. No manager in sight to address this with. Food was good, so it get’s one star. I just can’t justify more than that after what was probably the worst customer service that I’ve ever received in a restaurant… ever. If you see Angela P… ask for another server. Hopefully, the restaurant will make it right for us. I feel cheated out of $ 33.
Three months later… No response from Applebee’s at all. Filled out the online survey and left a phone message with a district office. All that, plus this review, and you’d think a response would be forthcoming. Nope.

Went there for dinner Tuesday I’m pretty sure our food was rancid we told the manager just smiled like it was no big deal offered us something else I really couldn’t believe it why would I want anything else if the meat was rotten!!! Not to mention you really never know who is waiting on you because like 8 different people wait on you
The place has really gone down hill it’s a shame

Swansea Applebee’s was a common place for us since it’s so close to our home, but for the last 3 – 4 years, it’s been so hit-​or-​miss that we haven’t visited in some time. Their steaks are always so tenderized they’re almost mealy. It’s one thing to have a juicy, tender steak. It’s another to have one that has a texture of polenta inside. The service has been very good to great nearly every time, but be careful. There are two servers in the place that are completely apathetic. Both are females but since they have never told me their names, I can’t tell you exactly who to avoid. Casual interaction as my waitress is fine, but to be so casual as to come off as though you couldn’t care less that I was sitting in your section? Yeah, think not. I also hate how they serve broccoli. I complained once and was told it’s a franchise standard. Yes, because serving me cut up broccoli and not half a stalk is way harder and much more expensive. I’m not a rabbit. I shouldn’t be served a damn stalk on a plate. I love the lower cal and Weight Watchers menu items, but I hate how the menu constantly changes but always seems to be the same regarding tastes and flavors? Is that just me? The bet time for Applebee’s, in my opinion, is when they teamed up with Tyler Florence. Since that ended, it’s been sub-​par a lot. Not terrible but definitely just normal chain food. Problem is: a lot of the chains are upping the ante. Step up, Applebee’s.

I’ve always LOVED Applebee’s. it’s not too expensive plus the food is AMAZING. I’m always in the mood for Applebee’s :)

I know not to expect much from an Applebee’s, but I really don’t know what goes on in that kitchen of theirs. Unfortunately I have eaten here twice in the last few months and both times have not been able to eats food due to saltiness. Now I am not talking a little over seasoned, I’m talking salty! It is rare for me to ever send food back, but this was just I edible. Not only did I have this problem twice, but the others in my party suffered from tough, poorly cooked steaks and undercooked baked potatoes. Your best bet here would be chicken strips. You can’t mess those up, right?

this is about the only applebee’s that i don’t have problems.
the staff is friendly. the food is usually pretty good. my nephew and the waiter today had a long convo about what teachers my nephew has this year.
the pomegranate tea was very good.

I have been to this Applebee’s several times. It seems more friendly and better than most Applebee’s. It really doesn’t feel like a chain restaurant.
I’ve never been disappointed here by bad food, wrong order, or poor service.

So there is a little snow on the ground tonight. I got back from the airport and was hungry at 9pm. I had to pass 6 restaurants that were closed despite having published hours they are open.
I really do not like Applebee’s, but faced with they or consuming human flesh to maintain my girlish figure.
I wanted a scotch and soda since I got on the plane. Southwest was out of Scotch on that flight. Arrrrrgggggghhhhhhhhhhhhhh! Get to Applebee’s and the waitress doesn’t know what brands the bar stocks. Kinda bothers me, but she finds out, acknowledges that they don’t have a lot of scotch drinkers, and returns with my favorite. Very nice recovery! +1
The waitress was really good. Recommended chicken wonton tacos. They were new and really good.
I had a side salad that could have been an entrée, and it came with enough dressing.
Finally, Kelly helped customize a bruschetta burger with quesadilla cheese. It sounds off, but it Really hit the spot.
Below are the places on the list for closing early. I will consider Applebee’s before patronizing them again. A few were independently owned restaurants. You would think in this economy they would want the business.
Shit list:
Zapatas
Indian oven
Chipotle
Panera
Dandy inn
Sushi Tatsu