Auto Spa at Swedes Plaza

Trying to vacuum my car. Picked up so little. Was like I did nothing to my Jeep. Took it to the wash part. Did an okay job. Will not use it again.

Horrible wash. I took my jeep there today and now I have to go to another car wash to get it all the way clean. I can’t believe how bad of a job they did. I paid $ 12!!! Ughhhhh

Not impressed. Went here with my car looking for a decent wash. Paid for the most expensive wash ($ 13-​ish?) to get water spots and some pollen off my car (nothing crazy, my car is only 4 weeks old). Went through the wash, parked to look at my car afterwards and the blowers did a terrible job drying it so I needed to dry it myself… good thing I did bc I needed to wipe off the film layer and water spots. Car looked like crap and a total waste of money. I’m so disappointed. I just want a car wash to make my car look clean!

Not good for larger trucks. I have a stock f250 4×4 and it would only go in the touchless wash and it only got my truck moderately clean at best, I chose the best wash they had for $ 12. Won’t be going back!

I have never experienced worst costumer service at any business prior to my experience at the Auto Spa at Swedes Plaza. I waited over 30 minutes in line for a wash for the machine to not register my car entering in the wash. After the initial rinse, the wash stopped. After waiting another few minutes, attempting to back up to allow it to register my car, I proceeded to drive forward. After exiting… the wash, I tried to enter the office in which the door was locked and the windows too dark to see in. I called the number, hoping to speak with someone inside only to reach a voice mail asking me to leave my name and address for a refund. Frustrated and not wanting to wait another 30 minutes for a second attempt, I drove back around and entered the line. When I saw the personnel exit the office, I jumped out to speak with her. She initially attacked me saying that she watched my car on the video and that it was my fault for backing up. When I said all I would like is to get through the car wash she began yelling at me for ‘being an idiot’ as she reported to the other customer waiting in the other car wash line. She then proceeded to talk about me to the other customer and walked into the office. When I arrived to the computer, she did not initially exit the office, so I made a second payment for my wash. A few minutes later she exited the office screaming ‘why did you pay?’. When I asked her name and said I have never experienced this much unprofessionalism at any business, she yelled again ‘that’s a shame’ and ran back into the office without giving me her name. My question is, if she watched me on the video and clearly saw me at the office door, why would she not assist me? This was by far the most disrespectful car wash experience I have ever had and without a doubt, I will not be returning for another one!

In reviewing the $ 10 bubble wash:
This car wash is sufficient in getting grime off your car — to an extent. If it’s been a long while since your last wash, you can expect to still see a film of dirt on your car after the machine is done with you. Today, I went through the «touchless» side and it appeared that the soap/​rinse did not «touch» my windshield one bit. This could be due in part to the fact that I haven’t had my car washed in months. Still, though — isn’t that what I just paid to have happen?
Anyhow. I’ve been to this place several times over the years and it’s good for a general rinse. It’s almost like spending a day at the beach and washing your feet off in the spigots they have by the boardwalk. It’s not a full wash, from my experiences, but it’s fine.
I go here because it’s convenient. Plus, it has a vacuum on the side that is pretty reasonably priced.

Used to think highly of this place but not after today. The car wash broke while my car was inside, I quickly noticed there is no sign with directions on what to do if this happens. With a long line of cars behind me (which quickly turned into angry customers) I had to squeeze out of my car, hoping that the scrubbers didn’t turn on. After going outside, I found a number to call, only to receive an answering machine. I went back inside and had to squeeze by the equipment to get to the other side of the building, and found an open door button. The door opened, so I drove over the elevated metal and shaft. It took about an hour to receive a call back, when I asked about the lack of safety procedures, or signage, emergency number to call in these situations, all I was told was that the person I was speaking to only takes addresses to send a refund. I asked to talk to the owner, and still have heard nothing. Thankfully this happened to me, and not my wife and two young daughters.