Rosati’s Pizza

Was just denied service in the rudest, most immature way. I called in to make an order for carry out before 7:30 (they were closing at 8 because of the holiday).
Someone asked if I would hold and I confirmed, but when he picked back up he went straight into an act about not being able to hear me because of a bad connection (he never paused to ask if I could hear him).
I understand that it’s near closing time and you aren’t going to be able to fill any more orders, but just say so instead of making someone feel really small and embarrassed.
Terrible service and management. And extremely average pizza. This is a place you only go to out of convenience and not because you actually think this pizza is better than other pizza options nearby.

Just ordered the meal deal from there. Forgot the coupon at home and they gave us trouble about it. My husband was the one who went to pick up the pizza and had told me what happened. I called the manager, his name is Phillip, was very rude and passive aggressive with me. He actually told me he donated my pizza to the fire department since we didn’t bring in the coupon. I will never give business to them again, nor do I advise giving them business if they’re gonna just donate your pizza after asking if I could bring back, or if they could honor the coupon. What kind of management is that? Extremely poor management. Obviously Phillip tonight did not care about his customers and clearly turned down customers money.

I would like to give them 4 stars but I was very dissappointed with how long it took to get my food. The quality was great and was very good when I was delivered. It took just under 2 hours to get our food. I was told within the hour. I called them after a 90 minute wait. When I called I was put on hold for 5 minutes. Whoever picked up the phone couldnt tell me how much longer I would have to wait. We ordered a large mushroom and sausage pizza and an order of hot wings. I get you’re swamped. Dont tell me an hour if you know its not going to be delivered. The lady I spoke with was very apologetic but sorry can only do so much. Not sure if we’ll be back.

There’s a reason this is the fourth best place in town to get pizza. There aren’t five.

They close before 9pm? I just called and it’s 8:50pm and they are closed! Pretty lame!
The food itself is not as good as other Rosatis franchises.

Great Pizza and outstanding customer service! This place has the kind of high quality product and service that stands apart from other local places. Always look forward to office events catered by Rosatis! If you are looking for an impressive pizza, Rosati’s in Sycamore is a solid bet.

I know rosati’s is a chain, but this one is different from the rest. It’s still good, but their stuffed and Pan are definitely different from the ones I’ve had in the Suburbs. It’s very expensive for college kids. Their Demographic is probably more towards the sycamore locals.

They have the best hot chicken wings around. The Baked pastas have always been very good.
The pizza however should be better for the price.
There are always coupons in the local flyers, make sure you use one when you order.

Good, but def overpriced! The closer you get to Chicago, the better the Rosatis! Stuffed cheese is my weapon of choice, but the Glendale Heights location does it better than anyone! This was ok, but Rosatis is still great!

Pizza is really good, but really overpriced! Even with their coupons we always end up over $ 30 for a pizza… eeeek!