S&K Roofing, Siding and Windows

We recently used S&K to have our roof replaced. The price was competitive but the biggest plus was NO PROBLEMS! I left for work at 5:15am and when I returned home at 4:30 the roof was finished. The crew they sent out was sufficient for the job, they cleaned up better than expected and they didn’t try to add any extras (like plywood) that I didn’t need.
Roofs aren’t cheap but it’s a necessary evil of owning a home. I’d rather have spent the money of something «fun» but it doesn’t always work that way! So at least I got a hassle free transaction with them. Don (owner) and his staff were very courageous and honestly, they didn’t come across like used car salesmen or those roof guys that go door to door. Somebody recommended S&K to me and I would pass on that recommendation to anyone.

S&K is a great company. They are completely customer oriented. They did our roof, gutters and gutter guards in 2010. They don’t do your job and then forget you. We have called them to ask them questions and they always respond sending out great people who are very professional and who know what they are doing and help in any way they can. S&K were recommended to us by a family member and we have recommended them to anyone who is looking to replace their roof and windows. We recently had a question about a skylight, they sent out their most experienced person who did everything he could for us and even blew off all the small tree trash that had landed on our sunroom roof from a recent storm! Just fantastic!!! Bev and Bill W.

I needed my roof replaced as well as cedar shakes on the front of my home. The S&K Roofing estimate was the best by far, which honestly made me a little skeptical, but after asking around I knew a few people who had used them and been very happy. My experience was just as good. The timeline did have to get pushed back a little bit because of having to order in the cedar shakes, but they were very upfront with me and kept me updated throughout. The work was completed in a reasonable time and they did a wonderful job cleaning up. I would definitely use them again (although thankfully I shouldn’t need a new roof for a while!) and would recommend them to friends or family!

We had a long history of roof leaking, mold in our attic, and poor service from a variety of contractors until a friend put us in touch with S&K. Don assessed our problem well and recommended various levels of reasonably-​priced work, without pressure. After they did the work, we have had no more mold or leaks.

I had a fantastic experience after just having all my windows replaced. The 2 installers that showed up were excellent and personable. The estimate I was given was the lowest of the 3 I received and the installed quality of the windows was also what i expected. Not only have I had all my windows replaced by S&K so have my Neighbors and my coworker and between the 3 of us all excellent experiences so I don’t understand the negative reviews posted here. I’ve already requested another estimate for work I need done on my home and look forward to having S&K do the work. Good quality and at a great price.

UPDATE!!!
Lie #1 — The responder told a LIE that I have not finished paying them. Check Angie’s List where they told a separate story. On Angie’s List they indicated that it took me a few years to pay them off. Which is true? Took me years or I «still owe them money»?
I have in my possession AN EMAIL from the owner of the company THANKING me for for the fact that they were FULLY PAID. Have the email, listed below:
It is dated May 17, 2012 and states:
«Cathy,
Thanks for the final payment! Have a great summer!!»
Don Katzenberger“
The email above PROVES that I paid 100%!
These are dirty liars you are dealing with with these people. Cannot keep their lies straight!
2. Regarding the money, the initial fee was $ 100,000 (+) IMMEDIATELY after the work was complete, they got ALL that money!
However, because THEIR employees put a bathroom in the wrong place in my home, the overall square footage increased significantly, kicking the fee up. In addition, some other errors that they made structurally kicked the price up.
They ended up tacking $ 18,000 EXTRA onto my original fee! Because they left a hole in the addition when they were working on it and did not put up a sign of warning, one of my legs fell into the FLOOR (I should have sued them for that!)… I insisted they take some money off.
However, who has $ 16,000 laying around AFTER paying out $ 100,000+?
Long story short, I immediately paid them $ 6,000 extra and paid the balance over 2 or 3 years. BUT they got EVERY DIME.
Again…I have the EMAIL in my possession from the owner THANKING ME for paying off the bill. They better be careful with these lies!
Lie #2 — It’s been 7 years. Um… it’s been close to 6 years; however, the plumbing was put in wrong from the beginning. The «plumber» put in 2 toilets, 3 sinks and some other plumbing. ALL of it has been fixed by me paying real plumbers! It was put in wrong from Year 1.
Lie #3 — He claims they «told me» it would cost money. Huh? They NEVER RESPONDED TO ME! They sent out a man twice to take pictures. Never got back to me and NEVER answered phone calls. NEVER was money discussed! Finally I emailed them and the owner told me to hire a plumber. NEVER was money discussed!
These are some DIRTY people. Don’t do it! Read my original review BELOW:
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ORIGINAL REVIEW:
Pay veeeeeery close attention to the 1-​star reviews because these people are echoing my horrible experience.
Had an addition put on my home by this company 5 years ago and it is STILL costing me money! Nightmare from the beginning.
They sent out two unprofessional blokes who have zero knowledge about construction. Those two were supposedly setting up my work and organizing the workers. I literally had to kick one of them out of my house for unprofessional comments.
The crew that they subcontracted to do my work told me that the reason they came sporadically was because they were NOT being paid and literally had to threaten them that they would never return if they did not get their money.
The crew leader also told me that this company would take on multiple jobs and string people along, knowing they did not have enough employees or subcontractors to finish the work in a timely manner.
The subcontractors did a good job but this company sent out an incompetent plumber who is STILL costing us money. From the beginning there were leaks because he did not know what he was doing.
My error was in just getting it fixed without calling this horrible company. A few months ago, we had to have our bathtub removed because the «plumber» they sent to us did not know what he was doing and he put the pipes in wrong. It’s been 5 years so the warranty expired.
Long story short, we would turn on the shower or bathtub and the water would go through our ceiling.
These are the most incompetent «business persons» I’ve ever encountered and they DO NOT CARE!
Warning: Don’t use this company unless you want a continuous nightmare.

Very poor customer service and not competitively priced.
To begin with, they quoted us a price $ 100 more than a local competitor for the same, minor, work (a 75% increase).
Because the price was high, my husband and I decided we would have our home warranty (not our insurance company, mind you) cover the repair. We’ve done this before with a couple other things we got done and it’s not a big deal.
The home warranty requires that the contractor call a toll-​free number so they can speak with a representative just to help set up the claim (we make the first call, though). As a witness to this call before, its is a brief (5 min, max) call where they ask the contractor rep a few basic questions («are you bonded and insured?», for instance). Neither of the two contractors we’ve used for other repairs had any problems doing it.
This morning, my husband got a call at 7:45 from Charlie at S&K Roofing to follow-​up on the quote they gave us yesterday. My husband was okay with proceeding and explained to Charlie about the Home Warranty company needing to have a brief conversation with him and if he could do it (our claim cannot be fully processed without this call from them).
Charlie remarked that he’s «been in the business for 10 years and never had to do this before». My husband assured him that it is a brief call and, aside from that, S&K would not have any further contact with the home warranty company. We would pay S&K directly, they wouldn’t have to wait on anything.
My husband asked, «You’re not willing to make that call?» to which Charlie responded, «No and that is all» and *hung up on him*!
I heard his side of the call, he was not rude, he was not short with Charlie, he wanted to give them our business.
With higher prices and poor customer service I do not recommend using S&K Roofing.
Added: I really don’t want to get into a back-​and-​forth with someone online, but given the response, I’ll just say that when I hear my husband talking and then saying, «Hello… Hello… Hello?» then, yes, he was hung up on. Given that, I’m sure you can imagine the tone of the customer service preceding that.

I hired them to do our roof and replace 2 skylights and it was a huge mistake! They gave me an inexperience crew, who, didn’t protect my roof when it decided to rain. Got another crew in and still had 2 leaks. The skylights they replaced I had them to come out twice to fix and its still not fixed right. After a bunch of calls to them, they finally come out and fix things. Sadly, unless I want to lose my warranty, I cant go else where…