Scootertronics

Buyer Beware of this crook and his so called scooter company. Ordered parts online from his website and even paid for express shipping, waited months for them and never came. Called multiple times and left messages that were never returned. Finally got this guy Mike (Owner) on the phone and tells me one of the parts that I ordered was on backorder and wouldn’t say how long it would take to arrive from Germany. Instead of sending me the other parts or even notifying me that one of them was backordered, I then had to follow up to find out info on my order. He then has the nerve to get an attitude with me and was just rude and condescending. I told him I just wanted a refund and he refused. I then had no choice but to call up Paypal and file a complaint against him and requested a refund through PayPal. I was granted a refund but only after numerous phone calls to PayPal and sending them my proof of purchase and a written statement about my reason for refund. Don’t ever purchase anything from this company unless you don’t care about your parts arriving, decent customer service, or your expectations met in any way. Worse experience ever dealing with a so called legit business.