Salon Entourage

Salon entourage went out of there way to look into halo couture hair extensions I wanted for my upcoming wedding. I asked David the owner about it and he was not familiar with it but said he would look into and get back to me. He sure did and within a week he had the swatch samples and I few halos in his salon. They worked with me to make sure the color matched my hair because I was very worried that it wouldn’t. David the owner ensured me that if I was not happy or feel it didn’t match he would highlight it or get me one that was a better match to my hair. I wore it to my wedding last night and everyone could not believe that I had extensions in because the color blended right in and looked amazing. If you are looking for extensions I highly recommend you go to salon entourage for the halo!!!

Hands down the best hair salon around. I have been a client here for a little over four years now and I could not be happier. I am more than pleased with everyone that has assisted me with services. David cuts my hair and he is always giving me exactly what I want yet still giving me the lastest trend with his scissor. Ericka and Kristen give great blowouts they last me days always full of volume and bounce. Melissa is a sweetheart always has a smile and cuts the rest of my families hair and they always come out happy and looking fabulous. Tara behind the front desk is great she will assist you with making your appointment along with anything else you might need. They also sell Oribe products which happen to be the best products I have found they just make you feel wonderful. Please if your looking for a great cut or color or blowout you must try entourage you will not be disappointed.

Went there for the first time recently. Rebecca was my stylist and I was very happy with the haircut. With that said, there were about 3 stylists without customers, sitting in the styling chairs texting/​looking through their phone. Even my own stylist proceeded to do the same once I was finished. From a customer point of view it looks very unprofessional.
While I was there I figured I would get my eyebrows done. This tall blond women asked me if I threaded or waxed. I told her threaded but I was ok if they waxed as I wasn’t expecting to be threaded. She insisted it was fine. BIG MISTAKE! This lady completely screwed up! Then halfway through tells me she will wax the rest as she feels like it hurts too much (wasn’t the case). When I was done she charged me $ 12. I told her my left brow was obviously uneven she insisted it wasn’t!
Obviously, I should of complained o the owner but instead paid and just I told her I wouldn’t be back. So, go for a haircut but be wary of having your eyebrows done. At least threaded.

Beware! It’s a ‘hit and miss’ place, that really missed with me on my last visit!
And they hide haircutting mistakes with good styling.
My first experience was excellent! I would have given them a 4-​star. Meghan did a wonderful job on my hair and finally gave me the cut I’d been trying to get from other stylists for years, but for some random reason couldnt. And while I wasnt happy with the bangs, and I did have to go back for a second visit to get part of the cut fixed, I was very pleased overall.
My second visit was a very different story! I’d give it a 1-​star. It was awful!
She gave me an entirely different cut and hacked off way too much of my hair, giving me one of the most unattractive, uncomplimentary and uneven haricuts I’ve ever had.
I was horrified, very upset and it was hard to keep myself from bursting into tears.
I asked for the same cut as last time, I asked if she had notes written down about what she had done last time (and she said yes), I described what I wanted with proper haircutting languaging, I brought in pictures of me with the cut she gave last time and I also brought in the pictures we used as a guide. All the bases were covered. And yet I still wound up with a completely different cut that was very unflattering to my face shape, many inches shorter than it was supposed to be. I asked for it to be the same as last time– a severely angled bob that ends ‘below the jawline/​chin’- and the longest pieces of the bob barely even reached my jaw. And with the layers she put in it (there shouldnt have been any layers put in it), it made the cut fall into a parallel bob at my cheekbone. It looked like one of those freaky ’60’s wigs where the hair curls in at the cheeks. (As a point of reference, during ther olympic opening ceremonies, the commentators actually stopped to comment on the dreadful ’60’s wigs that some of the performers were wearing. That wig is almost the same as the cut she gave me! And globally, it is regarded as horrendous!) And forget the bangs– I was given short babydoll, face-​framing bangs, instead of the sexy, angled sweep to the side bangs I’d asked for.
I had to go back twice to get it fixed. She did nothing, but apologize.
The 2^nd time she referred me to the owner, David. I was hopeful, but when I got there he looked annoyed that I’d come in, and barely spoke to me. He just started cutting and fixing all these other problem areas– things I didnt even know were there. And then there was no time to fix the parts that I could see were wrong. He didnt fix the one side to make it the same length, he wouldnt lighten up the sides, so I have these chunks of hair sticking out and I had to come up with a way to fix the bangs on my own.
It felt like it was my job to kiss his butt, and make sure he was okay, instead of him making sure I was satisfied. He didnt perk up and smile, until after I said, «I’m not mad at her, I dont have it out for her, I just want my hair to be fixed.» To which he smiled and said, «Good.»
It would have been nice if he said, ‘I value you as a client and I dont want to lose your business. I’m not letting you out of this chair, until we take care of all the problem areas and get you as close to the haircut/​bangs you had asked for and with a cut you can live with and not be upset by. But I was whisked in and whisked out.
And 15 minutes later when I arrived home, I realized the same mistakes/​problems were still there and hadnt been addressed.
While they didnt charge me for the ‘fix visits,’ and the owner wouldnt accept my tip, they didnt offer me a discount, future rebate, or anything to make up for the massive screw-​up and for my having to walk around with this very unflattering cut for months. I cant do anything with it, except pull it back in a headband and it looks like a footbal helmut. It’s been nearly 8 weeks and the cut just keeps getting worse.
I wish I could give them another chance, but the way I was treated, I dont think I can. Not without an apology and a future discount coupon for my next cut.
I dont think she was thorough, or crosschecked her work, and I think they hide hair cutting mistakes with good styling!

Décor is modern, clean and attractive. Additionally, the salon offers good prices.
I went for blonde highlights.
N.B.: My hair is very dark and I like very blonde highlights. I have also been getting highlights for 10+ years.
The receptionist was very nice as was Lis, who blew out my hair. In fact, Lis was great. She gave me a nice blow out, exactly what I asked for, and was a real pleasure to talk to.
As for the rest of the staff, I felt like I was back roaming the halls of Plainview High School surrounded by Jewish American Princesses. They all seemed more into each other than anyone else and all lounged around the salon as if it were a hang out, divulging in their asinine conversations.
Jess did my color. She seemed okay personality wise, not too talkative with me but not as immature as the other girls. I told her what I had wanted and she went to work. She also offered me a complimentary blow out (with Lis) which was very nice.
After my highlights were ready to be washed out, a glaze and root lift were to follow. Jess left this in the hands of the hair washer. The hair washer only did the glaze and told me I was ready to go. I asked her if the root lift was done also. She told me yes.
After my blowout, I noticed that although the color looked nice, my roots were extremely prominent. In fact it did not even look (aside from different blonde color) I had highlights done. I approached Jess who coldly told me that it was because I did not get the root lift. I said I would come back for it and left annoyed that the stupid hair washer was that unknowledgable about her peabrain responsibilities.
All the following week, I examined my hair. I did need the root touch up but that was only part of the problem. The highlights did not go anywhere near my roots. I called up Entourage and made an appointment to come back that weekend for the lift and to talk about the color with Jess.
I explained to Jess that in all my years highlighting, I never had such rootage. I told her it was because the highlights were too far from the roots. She opposed everything I said making me feel dumb and insisted it was not that and that if I did the root lift, it would help. I knew fighting with her was fruitless so I let her (and when I mean her, I mean the hair washer — luckily a different one) do the root touch up and then I left.
NEVER TO RETURN AGAIN.
Only giving two stars because I liked Lis and the receptionist so much.

Salon Entourage is very nice and has been recently expanded. The best part about it is Nancy. She is amazing! I go to her for cut and color and she is fantastic. My mother and I followed her from her previous Salon to Entourage and all I can say is that they were very smart to hire her. She listens to what you want and is extremely talented and knowledgeable about hair and new trends. She is doing Ombré for me right now and it looks great.
Besides being a top notch stylist she is also very sweet and fun to talk to. You would be smart to go to Nancy. she will make you look fabulous!