TGI Friday’s

This place is always great, and our server was very attentive despite the after Christmas craziness.

I have absolutely nothing bad to say about the TGIF in this location. Great food and drink times!

First time here, I came for my 21 St Birthday. My waiter was James, and he was fantastic. The place was not crowed and our food came quickly. I got a Cajun and shrimp pasta and a baileys Irish cream. The food was great. Will definetly go back.

1 star for the kitchen service, 5 stars for our server who had to endure anything and everything going wrong with our meal.
Appetizer order was messed up.
Steak was WAY over cooked-​I ordered medium, got very very well done.
And then the kitchen «lost» the shrimp for my dish.
And on top of all that, she ended up spilling sour cream as she was taking the plates away, almost getting the whole thing on my girlfriends purse.

One of the best experiences I’ve ever had a restaurant! Our service was amazing, our waiter gave us refils as soon as she walked by and didn’t even ask! I was very impressed because she knows what she’s doing, the food was cooked perfect & delicious! Will def come back. Thank you to our lovely waitress for making our night lovely! :)

Good food. Eaten there many times. Hot grill plates are the best.

Whenever I come to New York, I always make it a point to visit a nearby TGIF because Hawaii locations closed down a number of years ago. It was a comfort food location that reminds me of my childhood.
I came to this location filled with anticipation. It took a while to get a person to seat my family, despite the fact that a group of waiters standing around saw us (and notified no one). The area where we were seated was dangerously slick to the point where we slid around on the floors in our chairs for each little movement. It took a while for our table to be waited «properly». By this, I mean we had several waitresses walk by and ask us if we’ve been helped yet, some offering us to get menus or drinks and not returning. My family and I were a bit annoyed by this.
When we finally got ourselves a waitress, she was just the best. She was incredibly peppy and enthusiastic about helping us out with the menu and got our food and drinks out quite fast. There was a mix-​up with my appetizer and had the wrong order made for me, but was given the mistake gyoza (or «potstickers»), on the house, alongside the correct order. We didn’t have to flag her down for drink refills — or even endless wing refills! She promptly asked what flavor we wanted to try next so that, by the time we finished one plate, the next batch was already being delivered to us.
I’ll most likely come back to this TGI the next time I’m in NY. Who knows, maybe the third visit is the charm.

First time eating dinner at the mall (w/​kids) so thought this would be a good place.
We had a good meal, staff was good, had a great server (Carmeesh). She was really tops all the way around.

Not a very good selection of food. Very, very overpriced mediocre drinks. Over all– mehh

I don’t usually hang out a National Chain Restaurant bars but I must tell you this location has a very fun upbeat atmosphere with good music, 2 for 1 cocktails sports on the TVs and a fun friendly bar staff. During the week they have half price appetizers as well. Make sure you join the Fridays stripes program as you can earn points on your purchases and get free food. Cant wait til Friday !!!

I didn’t like TGI Friday’s until I came to this one. The giant open room feels great and very inviting. The giant bar is awesome and even a little showy which is kinda cool! I’ve never had to wait to get a table, even when it was fairly busy. Food was great, only thing I regret buying is a cookie dessert thing that was incredibly small but fairly pricey. This is a great place to go at the mall, don’t brush it off just because it’s a popular chain, this one is pretty awesome!

Extremely dissatisfied with the table management. We wait about 5 minutes in line to speak to the hostess only to find out that it is a 45 minute wait for a table for two. However, I can clearly see that there are about 7 to 8 empty tables. This is the second time I try to go. Never again.

We come here sometimes when we are in the mood for bar food and also don’t want to spend too much money. Most days they have some sort of appetizer special (for example Sundays are half priced apps). They also have 2 for 1 well drinks, long island ice teas, and margaritas every day in addition to whatever other daily drink special. I stick with well drinks, as usually their margaritas and long islands are too sweet for me.
I find their food pretty good overall, but it isn’t anything special. I do love their boneless wings, both the buffalo flavored and the BBQ flavored, and their flatbreads are tasty. I find their potato skins to be greasy sometimes, and their burgers are hit or miss.
We did send our food back once because our boneless wings had virtually no sauce to be found on them. Our bartender got it taken care of quickly and with a smile and apology, which we appreciated.
We only ever sit at the bar, and service has been consistent. The bartenders are friendly and attentive, and if we ever need something it isn’t difficult to get someone’s attention. It does get crowded sometimes, but it is a TGI Friday’s in a large mall, so that is to be expected. I often see a lot of families here.

I must give 5 stars to this awesome destination… Top notch friendly staff backed up by great food and resonible pruces… Upbeat atmosphere. …Great for everyone… A most stop if ur at Destiny USA

I just love Fridays from anywhere lol. In this particular Friday’s the ppl are friendly. It gets pretty crowded so heads up. Drinks are good food is great. They really need to get new menu it’s either missing pages or you just don’t wanna touch it.

After playing a 5 Wits adventure, two of my friends were dying to come in here and chow down on Jack Daniel’s burgers, so majority rules– we went in to eat at TGIF’s. When we were seated and given our menu’s mine was empty, so I used a friends LOL.
Anyway, what I ordered was the «6oz Sirloin, with Tomato Mozzarella Salad, and Mashed Potatoes,» there is an add an item with your steak so I got lobster tail. The steak was surprisingly juicy and had good flavor, the tomato salad was refreshing and delicious, but the potatoes tasted as if they came from a box. Needless to say, I didn’t finish the mashed potatoes.
As a TGIF goes it’s par for the course, at least our food came without too long of a wait and was cooked well– no real serious complaints.

We are in Syracuse on business, and based on a recommendation from someone we met, decided to check out Destiny mall and eat at Friday’s. I couldn’t regret the decision more.
First, the young ladies working hostess counter, after greeting us proceeded to bash co-​workers in front of us, complaining about menus not being returned or the bar answering their calls. They, within earshot of us, referred to their peers as «crack heads.»
Then when we were finally seated we were greeted by our very nice server, but had to wait 20 minutes for a watered down drink order. After tasting the drinks, 2 of the orders were sent back as they tasted like water. When one of our party stepped up to the bar to ask on an ETA on the remake, she was spoken to rudely by the bartender.
It took over 45 minutes after we were seated to receive our meals. Realizing we were frustrated, our server asked her manager to come talk to us. He offered a discount on our meals for our extensive wait and apologized. The meal orders were wrong as well, but we were so hungry and tired of waiting that we just ate what we had.
When our checks arrived, two of them were wrong and needed further correction. At that point another manager came to apologize, assuming she knew the story when she didn’t. She was in training, and the manager who had promised the discounts didn’t bother to finish handling the situation. In fact, when he saw us, he ducked his head and avoided us. The manager in training apologized and kept reiterating that this was not the norm & the goal was a 10. Although she tried, the situation was already unmanageable and should never have been handed off by the manager on duty.
Needless to say, if the server hadn’t shown much care, this review would be a 1 and I’ll never be returning to this particular Friday’s.

Stopped at Fridays on a Friday evening. First sat at the bar, there were 3 bartenders at the far end. The bar was not busy yet and all 3 bartenders just stood there without waiting on me. Finally I got up and went to a hostess and requested a table since I was waiting for some friends to show up. I waited over 15 minutes at the table before anyone came to see me. Again the restaurant was not yet busy. After my friends arrived, they had to wait an extended period of time before anyone came to take their order. After we finally placed our order for some drinks, it was over another 25 minutes before we received them. The waitress blamed it on training being done at the bar. You would think this would not be done on a Friday evening. We were going to eat here but were so disgusted we got up and left. Ended up going to the Cheesecake Factory where we were promptly waited on. Also had a great dinner there. The lack of service and attention at TGIFridays would make me hesitate to ever come back here again.

I had one of a kind experience at this TGIF!
My wife and I were in Syracuse one night and had a red eye flight to catch back. To kill time we decided to watch a movie and ended up in this mall on a Sunday night. Everything was closed except for the movie theater and TGIF. I desperately needed coffee to stay awake but unfortunately the concession stalls at the movie theater had a broken coffee machine.
We decided to buy coffee from TGIF. We went in and asked the host if they had coffee to go. He went in to check with his manager. The manager came out and asked us if we just wanted coffee to go and nothing else. We said «Yes!». He said are you sure? «Coffee here is fairly expensive, you’d rather get it at the movie theater if that is all you need» and I said «Yes, but their coffee machines are broken» (I really needed that coffee to stay awake). He looked at me and understood. Went in got us two coffee’s to go. When I asked him how much I owed him, he said «these are on me». It was the sweetest gesture from no where. If you are reading this: «Thank you!»
TLDR: Went in just to buy coffee manager served two cups for free.

You just can’t go wrong with 2 for 1 drinks with an attentive bar tender. Went in and sat at the bar with my boyfriend and 2 of our friends. 2 of us got the 2 for 1 Long Island iced teas and 2 of us chose the margaritas. Both were good sized drinks and definitely weren’t weak. We enjoyed our first round of drinks so we decided to grab some appetizers and another round, which I’m glad we did. I thought the potato skins were cooked perfectly, nice and crispy. Our friends ordered their appetizers at the same time as us, but the woman who brought food out only brought ours, and as soon as the bartender waiting on us noticed they hadn’t received theirs at the same time, she was quick to go back and grab them. Wonderful drinks, hot fresh food and good service, I pleasant surprise for mall dining.