University Hospital

I have been to this hospital probably for a total between surgeries, and other heart stuff. I went to the ER for chest pain, I have a history of aortic dissection. I was rushed in, had a CT. I had to get another open heart aortic root replacement, and aortic graft. I had Dr. Fink as my surgeon, he is amazing. He saved my life multiple times. As for the nursing team on the cardiac floor, they go above and beyond their job.

I wish that I could give two separate reviews. The ER is atrocious. My mom spent 8 hours in horrendous pain in the ER after breaking her arm (due to several weeks of radiation on a tumor in her elbow). I can’t express how sad it makes me to think of my mom, a breast cancer patient at the time, sitting for hours in pain in your ER. She and my dad honestly considered walking down the street and calling an ambulance to get her a bed faster. That’s no joke, and I hope that whoever runs your ER is embarrassed and makes real changes when you read this (and the review from Lilliana H about your ER as well).
My four star rating is actually for the oncology and surgery departments. You are amazing. Thank you for your care during the two weeks that my mom was there after breaking her elbow. Even though her prognosis was grim (she lived only another six weeks after breaking her arm), you cared for her, helped her shave her head when her hair was beyond saving, and replaced her elbow so that she could spend the last few weeks of her life pain free with her family. She cuddled with her grandchildren again (she could not have done that without her elbow replacement), held our hands, and was able to have conversations and meals with us relatively pain free. I cannot thank you enough for those few weeks with her. Words cannot express our gratitude.

Crappy ER. Sent me away in pain pregnant. I ended up needing surgery to remove my gallbladder. I went to them multiple times and was always ushered out with some other diagnosis even anxiety. I was given antibiotics for a UTI, when it was gallstones! How absurd is that. Well I went to Crouse for a second opinion and I am glad I did. Their ER treated me with integrity, respect, and got me the SURGERY I needed. Shame on you University Hospital!