At CJ’s you get to speak with the owner about your plumbing inquiry and are given solid steps on how to proceed with a particular issue. It’s not like a plumbing business chain. I’m very impressed by their work and will continue to use them. My issue was small but they didn’t take advantage by trying to overcharge me. Very courteous and friendly customer service, the Plumbers left my house with excellent completed work and also gave me solid peace of mind. Highly recommend.