Bought a micro down vest last winter. Loved it but when I took it out to check it over since winter is approaching, I found the nylon zipper was no longer functional. Took it back to the store to see what could be done. Mind you I didn’t have a receipt but no problem. With no receipt I could only get a store credit but at full cost. Wanted petite so had to order on line. No problem. They had a sale so I got the vest and two sweaters and the additional cost to me was $ 20. Great customer service
Chris S.
Évaluation du lieu : 4 Tacoma, WA
I love the quality of all of their stuff. The staff at this location is friendly and helpful. My only problem is that I wished they carried more First Ascent gear, but that has nothing to do with the individual store. All Eddie Bauer stores seem to have the same amount.