Purchasing over $ 16,000 of furniture with Macy’s was a huge mistake! The quality was quite poor and now, we still do not have all the bedroom set pieces that are without defects after over three months and three deliveries. Time off work to deal with this, just to have to reject pieces time and time again. However, this is nothing compared to their billing practices. They charged our credit card over $ 80,000! The time to get this resolved has been ridiculous and today was the final insult… they sent a letter demanding payment or they are picking up the furniture! They have however already received full payment and we have yet to receive all the pieces for the set. Worst buying experience of my life! NEVERWOULD I DOBUSINESSWITHMACY’s again! Avoid at all costs!
Julie M.
Évaluation du lieu : 1 Bonney Lake, WA
Found Several pieces of furniture we really wanted, we were willing to spend a little over 3G. The amount came to about 300 $ more than we wanted to spend as we had seen comparable pieces for less. The sales lady(Nancy) said she would talk to the manager and let us know by 5pm the next day. Never heard a word from them. We had even told them we had a whole house we would be furnishing down the road. I guess no sale was better to them than lose out on any of their overinflated markups. She didn’t even have the common courtesy to call us like she promised she would. They have lost any chances of having us for a customer.
Kristina s.
Évaluation du lieu : 1 Puyallup, WA
We were met at the door by about half a dozen salespeople waiting. Like sharks they smelled fresh blood. One followed us throughout the entire store. Constantly asking if we knew what we wanted, we told her we where just wandering and looking, she was too persistant! Finally, we left, she followed us all the way to the door and wanted us to come back soon… never again!