This company started of great but went south real fast. They switched techs and arrived at my house with out a call as I requested. After talking to them, they assured me that the next time they came that they would. Once again the tech showed up without notice, but this time I had a video security put into place. I saw the tech through my cameras spend a total of 4 – 5 mins spraying my 2500 sq ft house. The tech was thorough and sat in his van for over 8 – 10 mins. When I told the office lady about this all she did was make excuses! I asked for my old tech back and all Elmer(the owner) told me was send a the video and if it’s true I ll LET u have the old tech back! Really?! He canceled my acct and I hope no one ever has to experience this horrible service provided by Mathis! Stay far away!
Andrea B.
Évaluation du lieu : 5 Tacoma, WA
So spiders. Those evil bastards that laugh maniacally while I’m reduced to a pile of tears, screaming and trying to vaccum them up with the hose. They were back with a vengeance this year. Bigger and badder than ever and out for blood. Probably mine. I couldn’t take it anymore. My parents signed up a few months back and were happy, so I called Mathis. Kent came out a couple days later to talk to me and give me a free estimate. He was wonderful. He asked about my concerns and took the time to explain the process and answer all of my questions. I signed up right away. He sprayed, dewebbed and killed the spiders and egg sacks he could see. I was so impressed with him. He was friendly and professional and made me feel comfortable. I liked the fact that he’ll always be the one doing the service too. There won’t be 10 different people coming and going.
Glenn E.
Évaluation du lieu : 5 Vancouver, WA
Mathis Exterminating is the best! They are professional, efficient and effective. My experience with them has been excellent. I am very happy and satisfied.