Our toilet overflowed one day, Shaun from Rapid Response Restoration Services responded within an hour of our phone call. He moved quickly and efficiently to extract the water, remove the wet materials and set drying equipment. He was very knowledgeable about the insurance restoration industry, which was a big help as this was the first flood we have ever experienced. Shaun was very courteous, friendly and very patient in answering any and all questions we had. I would highly recommend Shaun and his company should you ever have a flood.