Hilton Garden Inn Tallahassee

Checked in for one night stay.
My first room had a very bad smell, super strong air freshener. This made me sick, I swapped rooms .
Gym is decent, has a nice set of dumbells.
I decided to eat dinner in restaurant.
Service rather slow and one waitress was obliviously new, no customer skills.
No diet soda. I ordered grilled chicken, veggie, and a big dinner salad, plus a bottle of beer. Total $ 32.25 with tax.
Way too high, Outback down the street would have been 10 bucks cheaper and better I’m sure.
Internet coming and going, making work almost impossible.
I will be ready to leave in the AM for sure.

This is really a good location and hotel with some really good service. I know I start out with all good comments and only rated it a 4.
The four is because we had some issues with the AC and they came to the several times trying to fix it but it never happened. The next day we got a different room and everything was all good.

I’ve stayed at this hotel many times due to the convenience of the location. Its an older hotel but in decent shape. The real issue is with the management and how they treat guests. For their «event weekends» they require a 30 day cancellation even if you are a Hilton Diamond. No regard whatsoever for loyalty to the brand. The General Manager told me that she didn’t care if I didn’t show up or not since she gets paid for the room and can sell it again if I don’t show up. After 13 straight years as a Hilton Diamond, I would have thought I would receive a bit of consideration, especially since Ms. Priestly said that rooms are in such a high demand that she would have no problem selling the room again. Thirty Day Cancellation Policy? Ridiculous! I’ll take my business travel (100+ nights per year) to Marriott. I did contact Hilton Corporate who got my room cancelled due to my status in the HHonors program. However, beware of the «special events» cancellation policy, especially if you are not a frequent guest at Hilton properties.

Great stay. Beds and pillows are amazing. Nice service. Breakfast is nice and they’ll feed you late afternoon with free margaritas. Went for my son’s graduation. Loved the place. Forget Marriot.

I would give this hotel 0 stars. Don’t stay here. Whatever you do. Avoid this hotel. I stayed here one night on my way to Florida. When I checked out they charged me an additional $ 200 for smoking in the room. I haven’t smoked a day in my life. They said it’s their policy and they wouldn’t refund me the money. This place is a scam. They also didn’t have a shower curtain in my room. Avoid this place like the plague if you don’t want to get scammed out of your money…

I often stay at this HGI during my business travels to Tallahassee and usually find the room and service to be satisfactory. The location is very close to the interstate which is great for getting in and out of town quickly, and there are plenty of dining options nearby.
The rooms do feel a bit dated, and the amenities are not going to wow you. If you are looking for mid level, convenient, and clean hotel for a quick trip to Tallahassee this one will do the job.

I stayed at this hotel during my trip to Tallahassee for 2 nights. The hotel is right off the highway however it was very quiet. I specifically wanted to write this review to mention Pavia, the young woman at the front desk who was extremely nice and welcoming after my long day of traveling. I didn’t have any complaints except that breakfast was not free and if you wanted high speed Internet that was not free either. The parking lot was pretty big, they offered a gym with a decent amount of weights and I also noticed a nice sized swimming pool.
My rating of the hotel is mainly due to the staff otherwise I would have given them a 2 or 3.

The hotel charged for faster internet service and charged for breakfast. The bed was like sleeping on the floor it was so hard, if it was a sleep number bed, we never found any controls for it to change the setting. Since we had two more nights in Tally, we decided to go to the Residence Inn, literally right down the block, who offered free breakfast and Internet for the exact same price as Hilton Garden Inn. Was not impressed.

This hotel needs to be remodeled. Ants in the bathroom! A/​C kinda worked. I am not a fan of these air beds they have (in all Hilton Garden Inn hotels). I would say this hotel is not up to the Hilton Garden Inn standards. I would not stay here again.

I don’t understand the negative reviews. This hotel is a good value for its location and amenities.
They’ve refreshed their linens so the sheets are crisp and the towels are fluffy.
The hot breakfast is cooked to order.
The staff is very pleasant.
Only negative: it can be a bit hard to find. If you miss the turn from Capitol Circle, you can find your way by winding through the Fridays parking lot. It gets there eventually!

The location is right off the highway, which is convenient for a business traveler (as I was), but it was nearly impossible to find once we turned off the exit. After making a few u-​turns, we were able to get quickly checked-​in. The front desk employee was nice enough and provided us with a couple bottles of water.
The room may have been one of the worst I’ve ever stayed in – at least in the Hilton chain. They were small and had severely outdated décor. The bathroom was very small and unattractive. The bed and sheets were fine. The air conditioner rattled all night long. The view was terrible. There were dirty dishes left out in the hall in front of a room adjacent to ours from the time we checked in to our late morning check out.
We shelled out $ 115 to stay here. Maybe on our next trip we will try the other location in Tallahassee.

Meh :-/​The only reason I have this place 2 stars is because the staff is so friendly and nice. Otherwise, it would have gotten ONE STAR! The rooms smell weird and everything is old. Uncomfortable bed, low water pressure, and our room had a view of the dumpster! Really?!? Come on. The hotel was clean, but it wasn’t comfortable. Wouldn’t stay here again at all!

Definitely not up to the typical Hilton Garden Inn standards. Like other users have stated, the décor is dated and it just feels like a house in the 90s. I got stuck in a disability room and noticed that the water pressure was erratic the entire time. I couldn’t adjust the temperature on the shower either. Very disappointing.
The two stars are for the clean sheets and very friendly staff. The hotel itself definitely needs a total remodel.

My family and I stayed here as we were passing through town on our way to Naples. Being the road warrior that I am, we arrived at 10PM, just as the restaurant was closing. This added to my frustration in even finding the place. It is located well off the road with no obvious signage to direct the weary traveler. We drove up and down Thomasville Road three times before my wife finally spotted the hotel off to the right.
All that aside, I am a fan of the Hilton Garden Inn concept, and this property certainly met my expectations. We enjoyed a bountiful breakfast before leaving the next morning, the staff was very helpful & friendly, and we got a good night’s sleep — which is exactly what the doctor ordered.

Oooh, a Hilton. I will give it up for the hotel in general. Very nice staff, clean rooms and plenty of parking. The free breakfast and all day coffee bar was definitely appreciated each and every morning. The location of this hotel though, really boggles my mind. There isn’t an obvious sign off either highway that reads «Hilton Garden Inn» very clearly. In fact, the only way I knew where this hotel was located was when I passed it a couple times and caught a glance of the hotel which was nestled way back in the middle of a credit union and a business center parking lot. Needless to say, I would stay here again if I’m ever in the area.

Not up to the Hilton Garden Inn standard, scratchy sheets and dated décor. The bar/​restaurant area was too small for the hotel creating a wait for seating during breakfast. The staff was very friendly and helpful, but the property was more on par with an older Hampton that had seen better days.

Super friendly staff, RACHEL, YOUR THE BEST!
Clean room.
Easy parking.
Great breakfast in the morning.
Oh, and a great bang for the buck.
I will definitely go back here.

This might have well have been a Motel 6. Breakfast was terrible. Customer service non-​existent. Room was either too hot or too cold. No convenience items that you may have forgotten. Would not stay here.