All County Tampa Bay Property Management

WARNING! RENTERS BEWARE! CHOOSE ANOTHER COMPANY OR RISK YOUR HEALTH AND SAFETY. I am a doctoral student at USF and rented a condominium from Maura at All County Tampa Bay. During the 11 months I rented the condo the ceiling majorly flooded, the toilet flooded down into the bottom unit, and the ac has been broken down for over 27 days without repair, and the roof was being «replaced» for over three months with workers starting at 8am every morning. On top of this when i moved in the ac did not work and the repair man said it needed to be replaced. Maura lied to me telling me it was fine when there was a giant leak in the unit that i had been paying to run on full blast to compensate for the leak. i was told on multiple occasions that a a/​c new unit would be put in over months and months but never was. When it finally became a serious health situation as temperatures reached 95 degrees they «agreed» to replace it but when the day came for the unit to be replaced i got a mysterious phone call from the company saying that all county tampa bay canceled the standing appointed which i had taken off of work from. They have not returned my phone calls over the course of the months as promised and the unit is heavily water damaged and gets to 95 degrees, even at night. I am forced to move as the condo is dangerously hot and mold from the flooding is a concern.

Very disappointed:(They left my property unlocked for weeks. You be the judge.

The rental agent leased our property without providing us with a complete copy of the lease until AFTER the tenants had already moved in.
And charged $ 55 to «repair» a washing machine that A: was NOT warranted by us, the owners, and B: Was NOT broken.
Then told us «we’re not responsible» for reimbursing this amount, even though they were never authorized to pay it in the first place…
After we indicated we were not happy with the manager, the owner, Su Ferrera, told us we «would not suffer any penalty» for dropping them as our managers.
But when we received our «final accounting» from this unethical company, we found that Su had kept our $ 200 «deposit,» and had also failed to repay the $ 55 that should never have been charged to us at all.
Avoid this terrible management company at all costs.
They simply cannot be trusted to do business in an ethical fashion.
And their «word» is worthless as well.
Low fees do not compensate for lack of ethics and terrible management skills.

Worst company I’ve ever dealt with in my entire life! And, if you get Maura as a realtor, run as fast as you can in the opposite direction! At first, everything was great, until a month and a half after we moved in. Our air went out the first week of June, in Florida. Our house was at 87+ degrees and We had a 7 day old son at the time. It took them over 7 days to send someone out to look at it, my son broke out in a heat rash and we couldn’t even keep clothes on him… They had nothing to say for them selves, not even an apology. A month later our fridge broke, that took them 11 days to send someone out. While the repair men were there, they called Maura to check in, she had them open our freezer and inspect our contents, almost immediately Maura called us and told us that we had plenty of room in our freezer to rotate things back and forth and didn’t understand why we didn’t do that to begin with… I was breast feeding at the time…, when we asked to be reimbursed for the 150 $ we spent on groceries, that we had to throw out, the day before the fridge broke, the owner of the company (at the time) told us that wasn’t possible but they would have a «talk» with Maura about her promptness. We did stay with the company, unfortunately, for a long period of time just bc rent was a steal. But, Maura and the company as a whole, continued to be difficult every step of the way. At one point our roof was leaking during rain season, they came out to inspect it, said it absolutely needed to be fixed but to stay away from the area bc the roof could come down at any time, this was in our living room! They never ever fixed the roof. I could literally go on for days but I think these 3 issues will suffice. If you find yourself looking at a house rented out by this company, do yourself a favor and abort mission, and then go tell everyone you know to do the same!

This is the absolute worse company to work with. I was suppose to move into a property on December 1^st, we were appalled to find that everything we were promised would be fixed (including over 1000 lbs of garbage in the yard) was NOT even started. By December 3^rd, still nothing. I called and was treated very rudely on the phone. I never even met the actual property manager, always getting the run around, even when I went into the office she was «unavailable». No heat, no AC, outlets that do not work, faulty GF I plugs, dishwasher not working, garbage piled outside, mismatched paint on walls, paint in the bathtub, peeling wallpaper, ice maker broken, washer leaks, sprinkler system broken. I finally called code enforcement and he made a complete list of violations. They did get the garbage removed and the ice maker fixed but the list of code violations is still not handled. Today I took the day off from work because I was told an electrician would be here to start repairs. I phoned the office and was questioned like I was the one at fault and what’s worse, not given an answer. These people are the bling leading the blind. If you are looking to rent stay away from All County Tampa Bay, you will not be happy!

Clean set up. Receptionist was friendly and helpful. I’ve received an email the same day when I inquired about a property and was given the lockbox code to view when I was ready, which I prefer.
Amanda was quick with responding to my online application. The wait time for an answer is quick also.
I don’t like application fees! I feel like it’s not as necessary as agencies make it but hey… what can you do.

Do yourselves a favor and do not rent through, or allow this company to represent your property. They should change their name to All County Tampa Bay Property MISManagement. I rented a property through this agency for 26 months. Things started off sourly when they gave us they keys and permission to move in 3 days before the lease start date then had us remove property we had already transferred over because the lease hadn’t started yet. It took them 24 months to install smoke detectors, two months to fix a leaky roof– mind you I had just given birth to an infant with a very vulnerable immune system, yet they let the leak continue and only fixed the outside roof, leaving soaked insulation and a cracked ceiling which has grown mold spores I’m sure. Any maintenance issue takes weeks to be attended to. When I told them on three different occasions that there were termites they also took their sweet time in sending someone out for this. The termites took my bathroom hostage and I have since found their excrement and shed wings in not only my bathroom but on the dishes we eat off of. They do not look out for the homeowner’s best interests in their valuable property. There is no doubt both termite and water damage to the home that could have been avoided if they were prompt in their addressing situations. We are currently in the initial stages of home buying and went month to month– we let them know we would keep them updated to our leaving date, and they have since taken it upon themselves to terminate our tenancy and give us 30 days to find our family a home. We have never missed a rent payment or been more than one day late, never had a neighbor complain, yet our family is being forced into the streets and they are demanding that we allow our home be open whenever they so request it for new potential tenants to view the property. Your «property managers» are never available when you call and will ignore you for as long as they can, then claim to have never received phone messages. It’s so ironic that I just had a good friend rent a house and when she told me that she was having issues with getting a call back I knew right away she was dealing with these winners. Currently they are charging us late fees for rent that was dropped off over weekends where the 1^st fell on a non working day… so they received the rent the 2^nd because they were not open to take it the 1^st and they want to charge us $ 30+ dollars. They will find every way to screw you over if you enter into a lease with them. OH– and the agent had the nerve to ask for a copy of the lease… the lease that she took after we signed and promised to mail a copy 15 months ago– we never recieved this so they don’t even have our lease on file. That is the kind of mismanagement we are dealing with. So renters– if you want to be used and abused, ignored and mistreated, then thrown on the streets with no valid reason… Then All County Tampa Bay is the place you should choose to rent a home with. And Homeowners, if you’d like your property neglected and maintenance issues that they are under contract to help you with to go without being taken care of, then surely, call All County today. They are awesome at being awful!