Babies R US

I only come here because sometimes I don’t feel like going to Brandon and Buy Buy Baby. But this is a far inferior store.
The location isn’t great. It’s in a grungy mini mall, and I have been followed into the store by people asking for bus fare.
Inside, the layout is fine. The selection is definitely lower end than Buy Buy Baby. And the staff is not especially friendly or helpful.

Not ever really impressed with Babies R Us. They have some decent things and a decent selection. Customer service is ok, nothing spectacular and their merchandise is just downright expensive and generic.
I went looking for a sleep sack and it was a chore just to find something htat would fit what I was looking for. If at all possible go find another store you will be better off.

Seems kinda expensive. This not exactly my specialty, new father. they don’t have a great camouflage section so I don’t go. But I guess they do lots of events for the holidays

This was my first experience with Babies R Us. I needed to get a gift for a friend expecting twins & it seemed like a logical place to stop.
Parking was easy, as they have a large parking lot. Once inside the store, I have to admit I was a bit lost. Displays & racks everywhere and I had no idea what I was looking for, but was determined. I fully expected I would know what I wanted, when I saw it… no such luck.
The store was fairly empty, meaning not many customers. You would think that would free up the sales staff to come help a girl out, NOT.
I roamed aimlessly around the store for about an hour and not 1 salesperson approached me. The quality and prices seemed good and fair. The lack of arrangement and uncleanness of the store was a bit disturbing, but I was already inside, so they had me. If only one of the several available sales people had approached me, it would have made my day & probably ended my search, but no such luck.
I exited the store the same way I entered, apprehensive and empty handed.
What’s a girl to do? If I need to ask for assistance, I don’t think they need my business.

I have not had a bad experience at Babies R ‘Us! Whenever I visit I am able to find the items that I am looking for quickly. The store is clean and items are in the correct places. I would say the only bad part is when I have a question about an item-​it can be hard to find someone to help me.

huge store. very delightful to work with. made a quick exchange from an online order and was a breeze. store is never to busy and always a friendly staff.

This store has all the right stuff; a clean store, great customer service, and all the merchandise needed for baby care needs. The manager noticed me lounging and sleeping in the gliders and commented, «I know you’ll be here a while, let me now if you need a battery charger for your phone.» Not bad, manager with a sense of humor.

Why can’t we get a Buy Buy Baby in Tampa? The one in brandon is too far for me, causing me to have to shop at Babies R Us.
The staff is what makes this place less superior to BBB. I never get a sense that they are experts on anything, but just trying to sell me the most expensive item available.
The layout of the store is fine. Their selection is subpar and more times than not, the aisles and racks could use an organization.
If BBB is near you, skip this place and head over there for superior products and service.

Babies R Us is kind of like Buy Buy Baby, on opposite day. The staff are not particularly helpful with the exception of setting up a gift registry, then they’re super helpful of course. The staff are not particularly knowledgeable in the products they sell. The place is not arranged very well. You’re lucky if there is even one register open to check out. What I mean by that is most of the checkouts seem to occur at the customer service counter in this store; I have rarely ever seen the actual check-​out aisles populated with staff.
If Buy Buy Baby were not in Brandon, I’d never come here, but since the Brandon traffic is horrible enough to make driving an extra ten miles to get here still save me ten or fifteen minutes each direction, sometimes I can’t avoid it if it’s just a small unexpected thing I need to pick up.

I had my Doctors appointment and decided to come here since it was just a few blocks away. When I walked in I noticed the very long line with only one register open and several employees just standing there. This place carries EVERYTHING a baby or child needs and more, but can be a little pricey. Some of the items you find here, you can also get at Walmart or Target for a little less. I found a pack and play I really liked for $ 179.99 and looked at
and even Amazon and both were $ 40 less! Guess where I’m going to purchase my Pack and play? Lol. They have a couple items you can find here they don’t sell at other stores. Sometimes they have great sales going on and coupons you can use. Not a fan of this location since I like the Babies R Us in Wesley Chapel a lot better.

Awful customer service. Take your money elsewhere. For the price you pay, the service doesn’t match it.

When I visited a couple of months ago, the restroom experience was dreadful (stinky bathrooms, no toilet paper to be found, no soap, etc.). I might as well have peed next to my car. I was also very pregnant and very disgusted that I was being exposed to a plethora of germs. I swore I’d never come back, but a couple of days ago, I was in immediate need of some gear, and regretfully, I made another trip there. I grabbed what I needed, and decided to browse the food aisle. I saw incredibly good deals on packs of Earth’s Best baby food. Why were the deals so incredible? Well, it’s the end of July 2012, and the expiration dates that I was looking at were October 2011. Of course Babies R Us knew that the food was old, and that’s why the packs were so marked down. Can you believe how disgusting that is? Is it really OK to give infants food that’s expired by nearly a year?!! Shouldn’t this be illegal? Because it is surely morally reprehensible. What evil, conniving, cheap, and greedy clerks/​managers were behind this decision to basically knowingly poison infants?
Of couse I told someone at Babies R Us about this. But really, was anything done about it? I doubt it. I’m never going back here.

Service has always been ok. Prices are very very high. I have managed to fight the prices with coupons.

Tampa’s Babies «R» Us is the worst, least customer-​friendly place to shop I’ve ever been to. It’s worth the drive to go to Buy Buy Baby in Brandon. BRU treats you like a criminal, even when you walk in planning to spend a fortune.