Batteries Plus Bulbs

Yesterday I ordered a Duracell ultra replacement battery for my lg g3 cell phone. Before ordering, I did extensive research online and for several reasons decided to go with the name brand «Duracell» vice off brands, generics, or fakes. While picking it up the gentleman at the counter gave me an «empire» brand and told me it was the same battery. I declined the empire battery and he gave me the Duracell package. Once I returned home and opened the package, I realized it wasn’t a Duracell but another brand in a Duracell package. When I went back to the store and explained my case of buying a Duracell battery but receiving another brand; my money was returned to me. This isn’t the type of business I would expect from a company such as this. I am confused by the facts that they: gave me another brand at the time of pickup despite the fact I ordered a Duracell and that the package said Duracell but indeed was not a Duracell battery.