The wait in this Chick-fil-a was ridiculous! I mean it was longer than the average wait for chick-fil-a’s. The bathroom was disgusting! One of the managers was stuck taking orders at the counter by himself and each time he took an order he walked away for 3 – 4 minutes. I went to the bathroom and back and still the line had not moved! I was only in town for a conference and one lady in line told me that the service here is always dragged out with long waits. The other manager there was yelling at the employees for congesting the area near the drive thru(even though they were only trying to get everyone orders together to hand out). She threatened them by saying they didn’t want to see her bad side! SMH This is the first time I have ever experienced such a disorganized chick-FAIL-a and I’ve been eating consistently with them since college! Very disappointed! THE only good comment I have is that the food was standard and the one employee there with a training on what customer service should look like was a gentleman by the name of ALEXANDER!
Carol F.
Évaluation du lieu : 5 Tampa, FL
Always got great service great location and food is always excellent love this place sooo much
Tom L.
Évaluation du lieu : 1 Seattle, WA
Unorganized! She hands me a bottle of water that has been sitting on the ground/hot. Dinning room is dirty and the fries are not fresh?, but just heated up. Sandwich is not fresh. Manager was uninvolved. No one apologized.
EJ P.
Évaluation du lieu : 3 Tampa, FL
The place is always mobbed, and that sucks. But it’s CFA and the food is decent for fast food and the employees at this location are always great. It is what it is. If you don’t wanna wait in line, go at off-peak hours.
Justin Z.
Évaluation du lieu : 5 Orlando, FL
Great with their customers and very quick with all of their service. Food was hot and fresh! The manager fixed my order that had a simple mistake no issue.
Michele D.
Évaluation du lieu : 2 Tampa, FL
This place is probably the busiest location in all of Tampa. It’s parking lot is like trader joes on a holiday all hours it’s open. Because of that the place doesn’t look as clean as the other locations. Came here today around 2:30 and the dining area looked dirty. Dirty tables, high chair, bathroom and floors. I would never wait In a drive thru for over 10 – 15 mins. But the people that come here do. It’s crazy! Will take a few extra miles to go to the gandy location for now on.
Josh D.
Évaluation du lieu : 1 Tampa, FL
For some reason this location only puts priority on lunch hours and drastically dials back the amount of workers for the dinner crowd. The drive thru line wasn’t wrapped around the building but somehow it still took almost 25 mins to get through the drive thru. When I got around the building the inside looked empty aside from the huge line waiting to order and only two cash registers open. Supply and Demand Mr. Grossman, don’t short the labor force when dinner demand is peaking, I’m trying to get home. I’ll definitely reconsider my food choices when I’m on the way home from work. #fail
April D.
Évaluation du lieu : 1 Pensacola, FL
Hope you don’t EVER need a «manager» at this place and have to speak with JARRI!!! I use a Chick-fil-A restaurant somewhere in the southeast for catering almost EVERYSINGLEWEEK — sometimes several times a week. I have NEVER been treated as BADLY as I was today. Even though I received an email confirmation 2 days ago confirming the correct details on my catering order, my order was canceled EVENTHOUGH I called to tell them to please make it 15 minutes later than scheduled and that someone else other than myself would be picking the order up. I also said I was about to get on a plane. The THIRD time I called(when my flight landed) and spoke with someone she was SORUDEANDSHORTWITHME. She said if I would hurry up and let her go she could work on my order!!! A shock compared to ANY other Chick Fil A I’ve ever been in. She is an embarrassment to the chain so consider yourself warned if you ever need special assistance with anything don’t ask for her. She is AWFUL and I will NEVER give this location one more damn dime!!!
Nicole D.
Évaluation du lieu : 5 Tampa, FL
Great, Fast, Friendly Customer Service and overall healthy if you stick to grilled items and possibly a small fry once in a while.
Rafi Y.
Évaluation du lieu : 5 Farmington, MI
Its my first time trying it since we dont have it back in Michigan. Im not a big fan of fast food restaurants, but what brought my attention and made me curious it was super busy while burger king right next to it had nobody. It was well worth the try.
Lydia D.
Évaluation du lieu : 5 Boynton Beach, FL
It’s simple! The manager did what he should do to make frustrated patrons happy! And get this I didn’t ask! I was prepared to pay for my ice cream cone that I had to wait a while for due to their speaker being down in the drive thru. He came to the window explained the story and gave me my cone for free! Now that’s great service!
Mark B.
Évaluation du lieu : 3 Tampa, FL
Good service and food, but the dining room floor is so greasy it’s like a skating rink. Every Time I’ve been here it’s like that. I even saw a guy tell a worker and she said it’s probably the condensation. Huh? Someone’s going to fall and hurt themselves. Yes it’s THAT slippery.
R. G.
Évaluation du lieu : 4 Lutz, FL
What a chain of restaurants chik fil a presents. Such a higher level of fast food than the other chains. Clean, professional, high quality food and customer service. Always a kind greeting, always hot and fresh food.
Josh W.
Évaluation du lieu : 5 Tampa, FL
Other than the good food, specifically the spicy chicken sandwich and peach shake, I love the service here. They are always super friendly and courteous. The other thing that really stands out is how on top of the long drive thru line they are. You will see it and instantly be turned off, but trust me when I say that they will have you in and out FAST. The inside is also kept spotless and very well organized. There are so many reasons to like this location, and restaurant chain for that matter, but just make sure its not Sunday.
Poukao S.
Évaluation du lieu : 4 Fort Worth, TX
You know the kids love this place! Couldn’t even go out of state without my daughter asking for to come. On top of that she wasnt even feeling good but we wanted her to eat.
Hwal L.
Évaluation du lieu : 4 Washington, DC
Waffle fries saved the day, even though they were not freshly fried! Apparently they only have waffle fries, which means, based on my first time experience, I would definitely go back. Staff were helpful and friendly that night, and the crispy chicken sandwich was simple and decent, with just chicken and pickles. I am a sauce whore so appreciated free ketchup and mayo sachets. Great vibe, lots of families, it was a good visit.
Eric G.
Évaluation du lieu : 1 Lakeland, FL
This has been the worst Chikfila I have ever been to. My girlfriend and I went into this Chikfila after getting tattoos. As my girlfriend was deciding what she wants to drink because she does have allergies to certain sodas. The cashier made a remark about just don’t suck his neck because I gave her a long kiss before ordering. Then when I got my food, I advised the manager of what was said and she talked to the employee that made the remark. After the apparent scolding by the manager. The employee then looked at me made a face and stuck her tongue out at me. After that I confronted the employee in which the manager had to step in because I’m assuming that’s what she was told to do. The employee denied making the face in which I advised the manager to go ahead and check the tape because she was right in front of the register and I know they have cameras on them at all times. Let’s just say Chikfila attempted to make it right but I will not be going to this one EVER again.
Todd W.
Évaluation du lieu : 3 Tampa, FL
Awhile back, I gave up on this Chick-fil-A location because I’m deterred by the insane amount of customers they attract on a consistent basis. My visit on a rainy Saturday afternoon around 5pm was only because I was driving by and was shocked there was not a long line of cars in the drive-thru lane. No issues at all with the actual product and rarely is that the case at any of their stores. I love that basic chicken sandwich, enjoy the chicken salad toasted(although the previous version of this item was much better) and their honey roasted BBQ sauce packets rival BK’s zesty onion ring sauce as the best condiment you have to ask for among the fast food giants. Sadly, this was probably the first time I had been here in a full calendar year, as it seems so rare to grab and go in a reasonable amount of time. As my fellow Unilocaler Mailoha A. suggests, going inside and avoiding the drive-thru window may sometimes be the better option IF you can find a parking spot. However, be careful not to park on the north side of the restaurant or you’ll likely be boxed in by other cars doing what you chose not to do. Oh, and too often, going inside can be an absolute circus. This is no reflection on the employees whatsoever, but rather the heavy family demographic that often raises the chaos and volume to levels I’d rather avoid. Think Chuck E Cheese with chicken instead of pizza. Sure, let’s call it «Chick-E-Cheese.» This store is kind of a victim of their own success. I’m sure plenty of customers like me would come here more often if it was more accessible… and maybe a little quieter at times too.
Chris S.
Évaluation du lieu : 5 Fort Worth, TX
Awesome customer service the staff went above and beyond. One of my best chick-fil-a experiences yet
Mailoha A.
Évaluation du lieu : 5 Tampa, FL
Yes they are always busy but what Chick Fil A have you ever been to that wasn’t? My advice, go inside and avoid the drive thru. The drive thru is always busier than inside and you will be in and out of there in no time. I have never waited long inside. Customer service at this location, like all locations, is great. I am a huge fan of Chick Fil A because no matter which one I go to, I am never disappointed. Customer service is always great, food is always tasty and fresh, and restaurant is always very clean. What more can I say? Highly recommend!
Anna M.
Évaluation du lieu : 5 Tampa, FL
This Chic-Fil-A Restaurant is ALWAYS busy! No matter time it is during the day, there are always cars in the drive-thru line. The good news is that they are usually quick about powering through the lines. The staff here is very friendly, efficient, and accommodating. Food is always fresh here but I always seem to crave it on Sundays. And as we all know, unfortunately Chic-fil-a is closed on Sundays.
Robin T.
Évaluation du lieu : 4 Tampa, FL
I would give Chick Fil A 5 stars if only they would open on Sunday. Oh yeah and if they could move it to the other side of Dale Mabry. If you’ve never had Chick Fil A breakfast you have not yet really lived. You MUST try to spicy chicken biscuit. The biscuit is perfectly warm and melts in your mouth. The chicken is crispy and just the right amount of spicy. You don’t even need any sauces for it! Chik’n minis and waffles fries are the bomb dot com too. This location can get a little crowded and backed up since it’s right off of busy Dale Mabry. Try to avoid peak hours.
Tia S.
Évaluation du lieu : 4 Tampa, FL
Being the closest Chick Fil A to my home, I frequent this location often. The staff is always friendly and expedient. They are always fully staffed with managers on site and active in the operation. This location has a play room for children which also makes it very family friendly. It is always clean and well maintained. The only challenge with this location is its location, sometimes getting in and out of the parking lot across Dale Mabry traffic can take some time. But if that’s all there is to complain about, you’re a-ok by me.
Tim K.
Évaluation du lieu : 4 Fraser, MI
I am from Michigan and we do not have any Chick Fil A’s so when we visited my sister in Tampa I had to give it a try. The place was packed inside as well as drive thru, but the service was very quick. I’d say from the time we walked in to the time we sat down with our food was under five minutes. Food wise it was pretty decent. Everything was hot, fresh and flavorful. Hands down though their Honey Roasted BBQ Sauce was the best thing I had there. It was so flippin’ good. It was slightly sweet yet smokey with tons of flavor. The only thing I really didn’t care for there were the waffle fries. I guess they were good, but nothing phenomenal. People I know raved about how good they are, but I didn’t see why they were so special.
Cassie P.
Évaluation du lieu : 4 Tampa, FL
I mean, it’s chick fil a. I wish I didn’t always crave it on Sunday In some places you have to ask– but they do now have grilled chicken nugget meals available. The grilled nuggets don’t look the prettiest– but you save on the breading and frying. I do wish all Chick Fil A’s would do better with their parking/drive through situations. The driver throughs and parking lots are always packed during lunch time and can be quite tricky to navigate. I appreciate how they put a guy out there to help direct traffic– I can’t imagine how bad it would be without him. Other than that, I always have a great experience at Chick Fil A. Clean tables, friendly staff, delicious fries :)
Mike S.
Évaluation du lieu : 3 Tampa, FL
Have not tried earlier because a chain. Recent controversy has elicited several Unilocal talk comments commending the superiority of their chicken sandwich. So tried their spicy version, and found it better than standard fast food versions. So if I want a reliably good, quickly served, reasonably-priced chicken sandwich, I may return undeterred by any current religio-political flap. To their credit, they provided amazingly effective service when mobbed temporarily. But am more likely to choose a non-chain option of superior quality and probably lower price without worrying about the beliefs/politics/charities of restaurant owners. Sometimes it is hard enough to get service, even without requiring the owner to fill out a pc questionnaire.
Elana L.
Évaluation du lieu : 4 Joplin, MO
When pulling up to Chick Fil A today we saw the drive through line going around the building two lines thick and looked in the windows to see a line out the door, SO we decided to eat somewhere else. We drove around for probably 15 minutes then decided that we should just eat where we really wanted to eat. Today was probably one of the busiest days to eat at Chick Fil A and they did a fantastic job with customer service! There were 4 people taking orders and 4 people filling orders. Then there were 2 people handing out orders and two others cleaning the tables. Not to mention 3 – 4 managers working. This place was HOPPING! We waited in line 3 minutes to order and waited 5 minutes to get our food. AMAZING! Considering the amount of people in here, I was more than impressed with their promptness! Of course the food was delish! For fast food, this is one of our favorite places! The chicken is so juicy and their dipping sauces are unique and savory. And we can’t forget their yummy waffle fries!(which are even better when dipped in Polynesian sauce)