Chili’s

So good to be home! Former resident of Tampa in town visiting friends, family & work. Also an alumni of USF so being able to come here again brought back good college memories!
The service was great and how can you go wrong with the 2 for $ 20 with 2−4−1 Stella’s! The food was fresh and my server was very attentive. I’m daughter & me played BeJeweled on this little device on the table which helped in keeping her occupied while the food was being prepared.
Looking forward to my next visit so we can make more memories.

It’s one. Because I don’t think I can pick zero. Is it so difficult to introduce yourself? To check in and see if I would like to order something? I used to be a regular here but that ended long ago. I’ve had better service in the drive thru.

This chilis was honestly really terrible. We waited like 5 minutes for the hostess to even come into the front of the restaurant, then she sat us in the wrong section, we had to move twice, because she sat us in the wrong section. Our food was decent, and our waitress was great (shout out to Alexis) and she was the only reason we had a good dining experience. My friends steak was half cooked too done and half cooked bloody and raw. It was a weird experience overall

Wow. We walked in with BARELY anyone in there. No hostess to be found and already a family of 3 waiting before us. Mind you it is ONLY 9:00, two hours before closing. Finally a waiter walks by only to ignore us and our shocked stares. I cannot believe the customer service that was given to loyal customers. Such a disappointment!

WORST service I’ve ever encountered… Waited over twenty minutes and never received our drinks, nor did we get a chance to order our food. I’ve never walked out of a restaurant until now. I will go to the Chili’s that’s farther away just so I don’t have to come back to this pathetic place.

Once again I have received some of the best service I’ve ever got at a chilis before. Our waitress Katrina (like the hurricane) was absolutely fantastic, nice, polite, got everything right and kept our drinks full the entire time! 5 stars again chills keep it up.

I had Brian as my server and seriously never had a better server was super friendly and on top of everything and the food was good to

The food wasn’t anything special and the service was average, if not a bit sloppy. The waitress serving the other table had spilled a drink near the people I was having dinner and luckily, it just hit the floor and their shoes (as well as mine. I was wearing sandals and I felt it splash on my feet). Accidents do happen and you’d think they would wipe it off the floor, but they just left it there. Speaking of messiness, I’ve been to this location before and both times, the table and menus were sticky and not that clean.
It is a good place to meet for drinks with a group of friends to chat and maybe snack on some appetizers but if you actually want to dine-​in for a good meal, I would look elsewhere.

Stopped in with a few friends from work for a drink. Very slow service, the server spilled beer on 3 of us at different times. The margaritas were ALL ice and the sugar around the rim on my cups had crumbs in it…

I was really disappointed tonight… waited an hour and a half for my meal… different waiters were throwing food we didnt order on our table just to keep us happy. I waited so long on my salad that i ate too many chips with salsa and was full… my daughters macaroni looked like boxed macaroni… chicken tenders they gave ys were cold. The shrimp my friend ordered were ice cold… too much to mention !!! On top of it were late to bowling… never again will i go there.

I never think to tip on a To-​go order, but the Monday night staff makes me wish I had. They were expedient and more than courteous when I ordered Texas fries and a strawberry lemonade. They even offered a refill even though I was only there for five minutes. Only got four stars because it’s pretty pricy. For that reason I probably won’t still tip on to go orders, but I’m also a broke student so yeah. Kudos to you, staff. If I had a hat I’d tip it

The server was nice and helpful but the host tried to berate us for not hearing our names called. So we wait another 5 minutes, so what? The blackberry margarita I used to crave is a brown half melted, looks like dirty dish water with no alcohol, was an early disappointment. The dinner was good but the stomach issues to follow were not to be repeated. Lesson learned. Don’t go on a Friday night and complain, complain complain if they don’t get it right.

Yes…5 star.
Ok so let’s be honest… I’m not a huge fan of Chilis in 2015 and with that said I used to be a huge fan BUT I may be coming back on the team.
We stopped into this local spot after some fun and I was not initially excited. Last time I went to my Chilis, well, the last two times it was a huge let down. My normal order being chicken fajitas, an appetizer of some sort ($ 2 for $ 20) and a drink. My last two visits the food was luke warm, looked like it was just thrown together and it tasted bland. But thank you Tampa Chilis for raising the standard.
Bar staff at this location are very attentive and the food doesn’t take long to produce. Our waitress (who’s name I can’t recall at the moment) was super sweet, brought us complimentary chips/​salsa and didn’t charge us for our strawberry lemonades. I ordered my usual after having a heart to heart with the waitress about my most recent disappointments and she assured me the best chefs were on shift to which she was very convincing. I think she felt my pain.
We ordered chicken fajitas, mozzarella sticks, chips/​salsa and drinks and everything was GREAT! The salsa was on point by the way, kudos Chilis prep staff. I was so pleased and couldn’t have been happier with the choice to visit Chilis again.

Well there’s really not much to say that people don’t know about a chain restaurant like this. So I’ll keep this brief.
Food was just average. It wasn’t bad, but please please do not expect a gourmet meal out of this (don’t bring a date here either). Anyways, their 2 for $ 20 is always a good deal. Got to look for it in the me u though, it’s like a small section on random page. I got the chicken fajitas. Not bad. It came with variety of toppings: cheese, sour cream, guacamole, pico de gallo, jalapenos, and hot salsa. I’d say it was an ok meal. IMO Chipotle would have been a better meal and deal.
So why 3 stars? It would have to be the service. We may have just gotten an excellent waitor, but I would have to applaud his service. Checked on us often, water was never empty, AND he brought me refills on my Arnold-​Palmer without me even asking (soft drinks are free refills).

This place i was truly upset with. My family and I both order the 2 for $ 35 off the menu comes with drinks, appetizers, entrée, and Dessert. First we waited a very long time but they were busy so we figure they were just busy but when we got served they forgot our appetizer and just brought the food. Second, we ask for the tortillas for the fajitas and they forgot to bring them out, third we asked for a side order of BBQ sauce because the ribs were dry and still our waiter didn’t bring them out we made a complaint he said he was take the appetizers off that we never got but we got the bill we were still charged. We asked for the manager and waited over 20 mins before anyone came to our table. The manager did take care of us but overall service was horrible. Plus the place was no even clean all the tables were dirty and no one attended to them. Poor service.

I’m just going to start off this review by saying I am server, and I have worked at high end and low end restaurants.
Our experience started when I called ahead to ask how long the wait would be, around 7:15, «we have a table for you right now» said the gentleman.
We arrived at 7:20, and we’re greeted, «Hi, we’re the couple that just called ahead, you said you had a table available? «to the only gentleman dressed in management clothing. The host behind him stated «The wait is 40 minutes.» The manager said, «you must be mistaken, it wasn’t me that you spoke to, but we’ll get you a seat right away.»
He directs us to a tiny 2 seater booth, which still had crumbs on the table and seats. The host said «I’ll be right back with menus for you.» 10 minutes later she keeps popping her head to stop and watch the hockey game on the tv above us, still not getting us our menus. 5 minutes later our server Tammy S came over. «Hi what would you like to drink?» We ordered a soda and a water, I wanted an alcoholic beverage so I asked to see a menu, «They sat you without menus? I’ll be right back with them and another set of silverware» She then proceeds to pull the only other manager near our table to which he replies «It’s not my fault, I didn’t seat them!» Another host ended up bringing us our menus and place setting (which was poorly wrapped and the silverware slipped out onto the floor.)
We get our drinks (water and soda) came fairly quick (10 minutes.) I then order a salad, Arnold palmer, a 3 trio appetizer, and a pasta for my boyfriends’ dinner, I still hadn’t decided. 30 minutes later having still not received my drink I managed to ask another waitress if she could check on my drink, she asked if I would like sweet or unsweetened tea (something our server had failed to do) our waitress casually walked by I asked for some lemon for my water and 2 small plates for our appetizers (we never received either)
Upon receiving our salad and trio appetizer, I was irritated that I had not yet received my drink, when the 2^nd waitress whom I was able to get her attention brought it I thanked her graciously, however Tammy never even acknowledged the fact that she herself failed to get my drink. At this time I ordered a flatbread with extra chicken, as an entrée, with 2 small side items.
We finally received our meals (another 20 minutes later, which was a more than reasonable amount of time considering it was a Saturday night) my flatbread did not have extra chicken and the side item of broccoli I had ordered was cold, and very hard to bite.
Upon asking for the check and 2 boxes, Tammy (very quickly) brought us our check (to which she laid upon my plate of food, for our small table was overflowing with used plates from appetizers and empty cups), and 1 box. She began removing plates and asked if she could take our card before we even had a chance to review the check. She removed a few dishes and came back with the 2^nd box, hovering us to see that we paid, which is terrible server etiquette, unless you reason to feel we would «dine and dash». I reviewed the check and saw that I was not charged for the extra chicken on my flatbread that I never received. We paid on the tablet provided at our table, and began to review the terrible service as well. She promptly came over and said was your service unsatisfactory? Can I get you a manager? If she had made any effort to make a connection with our table or had offered to even look us in the eyes, she would have known from the first 30 minutes of sitting down that we were unsatisfied. However she waited until the end of our service to attempt to fix anything. It was for this reason that we left her a $ 3.07 tip, rather than stiffing her like so many of the other waitresses on Fowler Ave have come accustomed to. This is not all of Tammy’s fault. Having seen her run to what I counted was 5 tables including ours, the 2 managers on duty should have known she «couldn’t handle» that many tables and had staffed the evening accordingly. She then proceeded to «guilt us» by making a connection and saying «Have a Merry Christmas.» As we were leaving the table.
All in all terrible service, poor management, and we will not be returning. This review will be posted on Facebook, Unilocal,and Google to hopefully prevent another terrible experience.

Terrible service… mid afternoon and according to our waiter, they were «short-​staffed and super busy». Maybe management was short-​sighted but the place was not that busy. Two in our party ordered fajitas. .we said don’t bring that dumb tower with a teaspoon each of stuff we don’t want… just bring lettuce Pico and cheese. We get the towers. When I mentioned it he said he didn’t want to have to charge us extra. .what??? Brought tortillas that cracked in hslf when bent. Took forever 2 get served… over an hour… there were 4 of us. Manager wasn’t any better. I left no tip and I will never go back there.

I haven’t experienced such horrible service since my first cell phone in the late 1990’s. Besides the fact the server must have mistaken me for his brother (I am guessing that’s why he kept calling me Bro), this Chilis has a final answer policy. After placing my order and certain items didn’t come out I was asked if i still wanted that. Like I changed my mind after ordering it. I guess next time I should order with more confidence so that they know that I am serious about having my appetizer before my meal.
In my travels around I have witnessed certain foods deliberately served cold, but I have never experienced a place that serves cold baby back ribs. Well that comment was true until I came across this Chili’s. When a place service and food is so bad that feel the only reasonable thing they can do is charge you for the drinks… run. The place is a complete disaster. The server deserved all of that 14 cent tip I left him.

Been here a couple of times (at least the one on fowler) and looks like the place changed it up a bit by adding electronic menu and ordering system. Each table has one. It pretty allows you to self serve but you still get a waiter. For a chain restaurant that gets pretty busy I think it’s a cool idea.
So now here comes the rant about the service. Basically it sucked. If you sit in the bar area they give you free chips and salsa but we had to ask for ours where the table next to us didn’t and got it right when they sat down. The waiter brought me the wrong drinks. And each time I would go to ask the waiter a question she would walk away, can you say rude!
So we finally got our good after waiting a good 30min. The food was alright it’s what you can expect for a chain restaurant.
My friend use the bathroom and she said that it was a mess with water all over the floor.
If you want chilis I would suggest not going to going to the one fowler.

Positives: 2 for $ 20 dinner special… and fajitas.
Negatives: everything else. From the mozzerella stick appetizer that tasted eerily similar to the frozen kind I heat up in the oven, to the obvious piece of Texas Toast served alongside my friend’s pasta… this place is a culinary joke. There’s no doubt the majority of their stuff comes straight from the freezer and microwave to your plate.
One star mainly because our server, despite her attempts to be friendly, forced me to give a donation to St. Jude’s Children’s Hospital. Literally forced. Because I drew on the piece of paper placed so stratigically in the middle of the booth alongside a bucket crayons… can you blame me? Turns out, it’s a donation form (on the back), and if you draw/​color at all, you MUST donate. She said that she would have to give the donation herself and pay for the piece of paper if I didn’t front the money. Oh no!
At first I thought she was kidding. Until that is, she came back multiple times during our meal to check on how much I’ve decided to donate. Then, when I finally caved at a dollar, forcefully questioned my amount like it wasn’t good enough. Really??? They must get a donation commission or something! So shady!
Don’t get me wrong– it’s a great cause– St. Jude’s covers the medical costs completely for families in need, and that’s awesome. But don’t force me to donate when I didn’t expect to or even know about the campaign. If she had maybe explained the whole thing to me, and how it works, and asked for a donation at the end, I probably would have agreed to even more. But that time, it was no longer a donation. It was a fee.
Chili’s you’re sketchy as heck and your servers are conniving. I was really put off by the whole experience. Can’t wait til you go out of business! I’ll make my own Texas Toast from now on.