Fifth Third Bank Carrollwood

Had a heartbreaking experience that 5th3rds compounded exponentially.
Was really excited to bank with them last year. The ladies inside the bank made a point of knowing me which was just lovely.
Problem arose when I had to file a dispute against an unreputable moving company. The bank representative claimed I stated that I told the movers not to move my things which is why the bank did not resolve the issue in my favor. I NEVER said that and that statement doesn’t even make sense. I asked how to appeal the decision and was told this young lady’s determination was final. Her arrogance and attitude were completely inappropriate and inexplicable.
The moving company destroyed my things — furniture crafted by my dad, for instance. When the bank refused to help — I’m assuming the moving company had the bigger account with them — I was left twice victimized.