Jiffy Lube

I have been here 3 times, and today will be my last! Every time I come here, they do a very half a** job at vacuuming out my car, and each time I go in I tell them how I’m very unpleased with how they cleaned out my car the last time and to please make sure it is actually vacuumed out this time. Every time they get an attitude with me and guess what, they do a half a** job vacuuming my car again… And the icing on the cake… Today while getting my last oil change at jiffy lube… A couple next me me had been waiting almost 3 hours, and had to miss the Bucs vs. giants game !!! because one of the employees dropped the cap to the oil valve inside of the engine and couldn’t find it… If you care about your car AT ALL DO NOT COME HERE. Absolute complete negligence.

Please do not take your car here. They did not tighten my drip pan screw, so my oil was leaking. They also did not change my oil filter and they did not put my skid plate on correctly. As a result, it began to hang off and eventually a piece broke off. I went back a couple weeks later and spoke with the Assistant Manager Jamie, who mentioned the possibility of it being replaced for free but he must first speak with the Zone Manager Nick Bach. Nick returned my call after two days and told me to speak with his Store Manager, Tyler. I spoke with Tyler who instructed me to come in but when I arrived he was not there. After they looked at my car, the Assistant Manager Jamie walked in and informed me that they definitely broke it. He then called Nick to inform him, but Nick said too much time has passed and for that reason he will not fix it.
I’m most angry because a much issue could have occurred (engine damage from oil leak) however, i’m only asking for my skid plate to be replaced and they even do that.
Just go somewhere of better quality, please!!!

DO NOT GO HERE
not only did they charge me for oil I know they didn’t put in, but then they also tried to put conventional air in my tires, WHEN ITS CLEARLY MARKED FOR NITROGEN ONLY. Now I have a freakin notification light on my dash because they effed with my tire pressure.
I was charged for full-​synthetic but I witnessed them put in conventional. Furthermore, 3 of them felt a need to go into my glove compartment and root around. What purpose do you have going into my glove compartment?
I’ll never go to this company or its affiliates again and I will tell everyone I know to never go here.

These guys took care of my high-​mileage Mazda for several years. They were always courteous, never high-​pressure. There were times when I felt they did more upselling than was necessary, but I don’t fault them for that, that’s an upper management decision. Overall… four stars. I honestly feel like they helped me get an extra year or two out of that car, and for that I’m grateful.

I will not give any starts to this place. I went with crank shaft position sensor problem in my car (as per the code generated by Check engine at JL). Manager ordered wrong sensor, cam shaft position sensor. Mechanic fixed that, without even checking problem. My car stop in the middle of the road. I called them to help as problem was not solve. Manager said we can not help u now, even not ready to send one of the mechanic. I towed my car and take it to them. After hard conversation with mechanic they correct the mistake. Manager was in fault, so he didn’t come out and talk this time. even though they did this mistake they were rude and unresponsive. They did not give me new receipt with changed product (did not updated in their system). Also I found that receipt having wrong millage, wrong registration plate. After changing product they were not ready to refund the difference of amount between replaced product. I compliant on their website, after few days some one called me to say that they will take care of it and send u new receipt. It’s been 4 months since I got that call… now I am planninf to file compliant to BBB or consumer. PLEASE don’t go… This people do not deserve business.

I only write reviews when I have an unacceptable bad experience or an extraordinarily really good one. This one falls in the latter category.
It was my first time at this Jiffy Lube location. The manager Rico and his supervisor Tyler approached me stating that one of their employees had cracked the air tube going to my air filter. They offered to order the part and replace it for free or for me to purchase the part and they would put it on for free. The manager also offered to drive around town looking for the part so I could have my car back within 24 hrs. The next day they changed the air tube and I was on my way. This honesty is very much appreciated. Post oil change, I could have been on the road with who knows what issues? The mere fact that they were proactive states how they treat their customers.

When we lived in CA we would go to Jiffy lube for our routine oil changes and was never disappointed. Our car was long over due for an oil change and decided to come here. As soon as we pulled in they were very welcoming and friendly and worked on our car right away. We waited in there waiting room which had lots of chairs, a tv, lots of different magazines, and even a Keurig coffee maker if you wanted to make yourself a cup of coffee or tea. Our car was finished in less than 30 minutes, maybe even less. Before I went into my car they even pulled out a red carpet for me to step on– I’M NOT KIDDING! They have fast and great service and I will come back.
TIP: Also, you should go on there website to see what coupons they have available. I was able to use a $ 10 off Signature Service Oil Change.

I have been going to this place for years. I have taken 5 different cars there over the past 8 years. I currently own 3 vehicles that I service regularly. Lately though I have had a few incidents that have caused me to reconsider ever going there again.
Last summer my wife took a road trip to Baltimore. When she got there she went to the local Jiffy Lube near her moms house. There she was told that she needed a new serpentine belt. Not wanting to take any chances on the return trip (especially with our 2 year old in the van) she agreed to replace the belt even though the car only had about 33,000 miles on it.
A few months later back in Tampa she went in for the regular oil change. The manager approached her and told her that she needed a new serpentine belt.
She told them to go ahead and replace it because she had forgotten that it had just been done six months ago in Maryland.
After they had (allegedly) replaced the belt she asked the manager to look up the service record on the car to see when the last time the belt was replaced.
He checked it out and found that it had only been six months ago and so he told my wife that the belt would be free because it was still under warranty.
Yesterday the car had to go to the dealer for service. It needs a new power steering pump.
While we were talking to the service desk lady, she informed us that our serpentine belt needed to be replaced as it was showing signs of wear and that since it was original equipment it had over 50,000 miles on it.
It seems that Jiffy Lube in Maryland never replaced the original belt and niether did the Jiffy Lube on Fowler.
Also a few weeks ago I opened the hood to my van and found that the plastic engine cover was loose. I had been removed for ease of access (which I can understand) but when it was replaced, it was never fastened back into place. It was just left to float around on top of the engine completely free from its fastenings.
I have had alot of other work done to my wvehicles there besides oil changes.
Ive had brake work done there. I had my F250 transmission flushed and cleaned before a 3000 mile road trip. I have had radiator flushes and many other extra services done there over a period of several years.
I will NEVER take another of my cars or trucks there ever again.
Too bad for Jiffy Lube too because I have spent alot of money there and would have continued to do so if I felt that I could trust them.

Stopped in recently for a friend of mine who needed her company car serviced. Staff was very friendly but as in most Jiffy Lube’s, they are constantly trying to get you to add this or that. Reminds me of the high pressure salespeople at any retail establishment. I arrived at 615 PM and didn’t leave there till 740, I don’t consider that being done in a jiffy at all.

The best JL I have ever been. Fast, clean & friendly!
They even rolled out a red carpet for me to get into my car with.
Also used a $ 15.00 off coupon that was emailed to me from them last week.

All the staff at this location are super friendly and quick with service, and they make sure to tell you of any special deals.