Pet Wize

I’ve been coming here for years and am always happy with the KNOWLEDGE the owners and staff have. The owners research, use, and try and keep the best, healthy food for your dogs or cats. The pet is the priority. They have helped me with supplements for my 16 yr old dog, and two other elderly dogs. It does seem to work and my neighbors old, slow poodle got better and more active when using the Nu-​Pro supplement that Nick told me about. I buy the frozen raw chicken/​veg food they carry — it is reasonably priced because it is sourced locally and not the more expensive food at the big pet stores. My dogs shed less than they did and love it. Some reviewers cite the grooming experience, some negative. It’s a touchy area anyway and I know they try. I’ve used it a little and it was good for me. Mostly, I can TRUST that Pet Wize put pets as the priority and care more than any other pet store or even retail store, that I’ve used. Let them help you help and love your pets !

Yesterday was my second time taking my dog in for a grooming appointment. I was told it would take 2 – 3 hours. After 3 hours passed, I became worried about my dog. I arrived at the store to see what had been going on. I was informed that he had only been bathed… My boyfriend and I walked by and overheard a worker ask the groomer if she had a towel. The groomer responded that she «hadn’t seen a towel in over 2 days.» I then became alarmed that my dog had been sitting there for an extended period of time wet. Finally when he was brought out, I paid my 40 dollars, and walked out. When he was in the car he was not the same energetic dog I had dropped off. He seemed traumatized. When I got home I inspected his haircut and noticed a very large cut that had removed not only his fur, but his skin. He was showing obvious signs of pain. I called the groomer and she said she «was tired, because she had a long day, and forgot to mention it to me» I was furious. Causing a large, deep cut on an animal is not something someone just forgets. The only thing that was offered was a coupon on my next grooming appointment. Safe to say, I turned down the offer and will not be returning.

Will not be going back! Sad because I’ve been a customer since they were on the corner of Busch and 56^th. Horrible experience! This is what manager wrote back to me «Frankly, its not worth it to lose a single customer trying to defend ourselves as I am doing right now. Thank You again for bringing it to my attention. Nick»

Pet Wize was very nice and helpful! They have the usual pet store items needed to take care of your pet.
I came here specifically for some dog food. I get the same brand for Mocha Coconut, my dear shihtzu. They directed it to me. I picked out the bag, paid for it, and they took it out to my car.
It is so nice that my purchase was quick and effortless! That doesn’t happen so quickly nowadays! Glad it was nice and convenient for where it was, and I didn’t have to make a special trip elsewhere!

Terrible grooming services. it’s disgusting in the back where they groom and I don’t think they sanitize between dogs.. They cut my dogs testicle so bad, I picked my dog up and they did nothing.. I went home and noticed and immediately called and the owner George told me to get aloe… really.. wtf. don’t go there ever.

I am extremely picky about where I take my English Bulldog. The best, most knowledgable staff. I have been to every pet shop anywhere near here, and this is the only one I go to. Always clean and great prices on grooming. They have only the best foods, for my baby. Overall, the absolute best place to take your dog!

I will never be coming back here again! The only good thing I got out of it was my refund. I had no appointment, so I understood that the wait would be awhile. Prior to arriving, ten minutes earlier, I let them know in specific details what it was that I wanted done to my poodle mix. The groomer told me he was on the same page as I was especially when it came to his face and underbelly and how I wanted his coat. 3 hours later (around 5:30) I get a call that my dog is ready but then I get there and they gave me the wrong dog! How do you mix that up? What’s worst is that they said he would be done in an hour and give me a call. I didn’t even get a phone call and had to call them myself since the store was closing soon (around 8)
This wasn’t even the worst of the horrors. When I picked him up, I was speechless. And not even in a good way.
I almost didn’t even recognize my dog. I had to check his collar to make sure he was truly my dog! They did not follow my instructions at all with how I wanted him groomed. Upon closer inspection at home, they didn’t even evenly trim him. There was longer and shorter hair all over his legs. They attempted to shave his hind area, but you could see all the shave marks and it was horrendous. Did I mention they «attempted» to shave his privates? It’s bad enough they did it, but they did a pretty shitty job. It’s like they just took some scissors and snipped it.
For a place that specializes in poodles, they did a really horrible job. Please save yourself the time do not go here.

Not a good first time experience– and will be my last. I made an appointment for my lab she was getting a bath. I didn’t pick her up until later that night. She has heart issues and I didn’t want her there too long that’s why I made the appointment. I Never got an apology for their delay nor did they offer any discounts for the mediocre at best bath. The facility was also very dirty. I noticed a lot of fur on the floors and the smell is atrocious. The owner is not customer service oriented at all. How this place is in business I don’t know. I thought I would give it a try because it’s close
to home but I would rather stay with the place I have across town. It’s well worth my time and money to make the drive. If you care at all about your pet you will not think twice about going to this place.

I love taking my dog here to get groomed! It’s the only place that can clip his nails (my vet has to sedate him). The staff and groomers are very nice and they have a great selection of dog treats and chews.

HIT OR MISS — DONT RISK IT WITH THE DOG GROOMING SERVICES!
The first time I took my dog she came out looking okay. The second time around, I barely recognized her when I picked her up.
At drop-​off we discussed the cut and length. What they delivered was practically a single length shave job that’s not at all what I wanted for my Yorkie. She came out looking like a rat. When I expressed my disappointment the groomer told me bringing a picture would’ve been more helpful to her. If you don’t know what a Yorkie is supposed to look like, maybe you shouldn’t groom Yorkies.
Also… at pick-​up, they were confused about what dog was mine and were going to bring out a black terrier, then they couldn’t find the paperwork for my dog to check us out.
No amount of dog perfume, bows and bandanas (which they use liberally) could cover up this botched job.

Nick the owner was very gracious when we popped in the first time when we were browsing the dog food area. He allowed us to take home some food and treats free or charge; amazing gesture. I came back the same weekend to get my lab Nala groomed. The staff was super friendly, and did an A+ job with the grooming. Will be a regular for sure, especially because Nala responded well to the staff with no barking and easily trusted them with her nail trimming; a big relief and a sign of trust.

This place is great. Super friendly staff, good variety of food options, treats, toys, etc. The girl who was working at the counter was nice to my puppy, gave him a little treat and have me great advice on food and tips to train him. She also gave me some samples, so I could see whether my dog liked some of the options we went over. Some dogs were around getting groomed and they seemed very happy, next time I come in I’ll have them take care of my dog. From what I’ve seen, it’s a solid 5 stars place!

I take my dog here regularly to get groomed (he is a poodle). They do a really great job and he never seems too upset by the experience. They also carry an extensive selection of healthy food choices for your pets. Not all of the options are expensive! I definitely recommend checking them out as I have been very happy with the services and products that they carry.

A bit dirty, nothing fancy, BUT super friendly, and helpful staff.