Steak ‘n Shake

Great SnS just wish there was one up toward Zephyrhills/​Dade City would be great market. Alway fresh, fast n friendly service. Those critical of the restaurant plz stay away more room for those that love it. Favorite is Taco Salad :)

The last few times I’ve been to Steak N’ Shake in general have been pretty rough. I’m not sure why, but it always seems like they’re understaffed by one or two people.
This particular instance there was no wait for a table which was great for our party of 6. However the wait just to order drinks was atrocious. Then the way to get them was that much worse however the drinks were comped because of the way. The shakes we ordered took forever too.
The really irritating part is when the food arrived. One of the people in our party is celiac and so they had ordered a grilled chicken salad with no croutons or dressing. Salad was delivered with croutons. To the waiters credit he only noticed when it got to the table and he apologized profusely saying he asked them not to put it on and took it back to be remade.
Salad came back out two minutes later. Didn’t think they actually remade it but couldn’t be sure until one last croûton was found. Took the plate over and showed the waiter and asked for the manager. The waiter was visibly annoyed that they had done this and went back to the kitchen. After a few minutes another one was brought out by a manager who made it himself and made sure nothing else came in contact with it. He was professional, courteous, and very apologetic for the ignorance in the kitchen. Even took the salad off the ticket.
Food was good though once we got it and the shakes were great too. Minus one star for the wait and minus one for the kitchen screwup but overall good food.

I love the food here and you really can’t get a better deal — a meal for $ 4! And one that doesn’t take bad either.
Generally the staff is nice; however, I feel the service is fairly slow. When there is no one around the service is slow and when it is busy the service can be slow. This is something they could improve upon.
Still plan on visiting them though, just always make sure I have time to wait for the food!

Worst Steak ‘n Shake ever! No cars in the parking lot and I put in a drive thru order for 3 things and have been waiting for 25 minutes without my food. And still waiting. Plus they have NO SHAKES!!! how are you steak n SHAKE with no shakes. This place is a joke. I can’t believe I paid for food from here. Never happening again. Just close your doors, the people here clearly can’t handle it. Wow.
UPDATE: still waiting for my food and there’s still nobody there!!! This is the worst Steak ‘n Shake ever. Please close down. You don’t deserve to me open

Aeriel was our server this evening and she was amazing! Very friendly, always validating why we ask for and repeatedly asking if everything was I out liking and if she could get us anything. I don’t expand much on the food at fast food joints because they really all taste the same. It’s the servers that separate the locations. Thanks Ariiel.

I was sitting at Steak and Shake, waiting for my food and, my waitress had to leave to help another waitress break into her car.(It was for cigarettes). My waitress took a very long time doing this. It took an hour to get my food. I then had to ask for a refill. Terrible Time!

I had breakfast here yesterday and really enjoyed the entire experience. Upon walking in I was promptly seated and my beverage order was taken. Just a couple of minutes later my sweet tea arrived, properly made I might add, and the server asked if I was ready to order. I’d not had enough time to see what I wanted so asked her to give me a few minutes.
When she circled back around I ordered the Homestyle breakfast which included scrambled eggs, bacon, hash browns (crispy), and pancakes. All of this for just 4.79 with a coupon I had gotten in the mail. It was only five or so minutes later and my food was served. Everything was cooked properly, even the crispy hash browns, and had a very good flavor.
The staff was courteous, timely, and really seemed to enjoy working there. The restaurant was clean and had a very nice atmosphere. For the price, along with the pleasant experience, this place is very hard to beat.
Although I didn’t get it on this visit, since it was breakfast, the new nutella milkshake is outstanding!

Great place to come for a delicious and inexpensive burger with the family. Love their fries and the heath shake.

Long drive home and I needed sustenance… I don’t generally care for fast food, and since Steak ‘n shake is a step above most places, I opted to stop there. Where else can you get a triple patty steak burger and fries for $ 4 bucks?
In general, the food is good, the burgers are fresh, even if the service is NOT the fastest.

I don’t know what happened to this location, but this is not the Steak n Shake I used to eat at.
While the burgers are still good, lately the fries come out with no salt on them at all and usually luke warm. On top of that they somehow forgot how to make milkshakes. The milkshakes come out now in warm glasses tasting like warm flavored milk.
This place also seems to have a lack of teamwork which might be part of the problem. It isn’t uncommon to see milkshakes and food sitting in the window waiting to be run to the tables. There are plenty of waitstaff standing around but since it isn’t theirs they don’t touch it. I watched 4 milkshakes sit in the window for over 4 minutes while 3 waiters and waitresses stood there talking.
Avoid this location, and try one of the others if you want a good Steak n Shake experience.

Steak ‘n Shake! WHY YOU SO TEMPTING TO EAT ALL THE TIME AT NIGHT?! Seriously. One of the best late-​night foods you can get. The $ 4 menu is where it’s at. The burgers, chicken fingers, patty-​melts, etc. All so greasy and good for those late night munchies. Although, I don’t know what it is at all Steak ‘n Shake’s that I go to, but all seem to be lacking on service… The food is good, but service is def. not on par with the food.

Can’t say that I’ve been here sober, but they always get me what I order late night :)

a flea in my child’s milk and hair in the cheese!!! all in one order. i am absolutely grossed out!!!

Here’s the thing, y’all: Don’t come expecting some fancy-​shmancy-​LA-​annoying-​hipster type of burger. This isn’t exactly Instagram quality. But if you want a good, satisfying burger and shake that’ll fill your little tummy? You got it here.
Also big props to our awesome server; she was hilarious.
PS. Totally dug the banoculate milkshake– chocolate and banana. Perfect for people like me who just want BOTH :)

This place is ok. Service is kind of rough. We have been several times for the food. But it often takes forever to get out of there because the server staff moves like molassas. Also the drive through moves like pond water. People aren’t very friendly or courtious. Probably because the staff is mainly young kids. Food is great usually but we have had issues with food being cold or our order was wrong. We have been here about 20 times overall. Food is the only reason we come. Milk shakes are great too.

The food is fantastic. They have fantastic burgers and seasoned fries… the hot dogs mmmmmmhhhhhmmmmm. The waitress was very kind and pleasant. Everything seemed very clean. No obnoxious yelling from the staff like a few other places I have been. They seemed happy and were working well together. The wait for the food was not bad. I see some complaints of their vegetarian food… and I would ask why are vegetarians going to a fast food style burger joint anyways? That’s said, we had a side salad and it was good. Ok so! Good food good drink good friendly service.

Finally, a vegetarian sandwich on the Steak ‘n Shake menu! But it was a disappointment. I guess I should have expected that, with this being a greasy diner joint.
The Veggie Melt gets 2 stars because they forgot the guacamole, and the sourdough bread was flimsy and the sandwich started to fall apart after the first bite. I paid with my credit card but didn’t get an itemized receipt, even after asking for one.

What the heck??? Went to the drive thru for three stinking milkshakes. No one in line, parking lot pretty empty and we’ve been waiting 20 minutes. They made us pull forward and I think they forgot about us!!! Oh, and when we ordered the banAna shake, they wanted to know if we wanted the «real» banana or … Um, yeah, let’s go with real. Hubs just got out of the car in the drive thru to get it. Terrible.

Ok… so I said I would never do this place again after my first experience at the one in Chicago but I always give a place a second chance. This time I went into a Tampa property and I ordered a simple breakfast skillet. They couldn’t even take a simple order and was giving me someone else’s breakfast. Dang! I think there were about 5 people all together in the restaurant. Is it that confusing? I just couldn’t take it and walked out. Unbelievable!

Can’t beat their steakburgers. Even though you don’t have a choice of how done you want them, they are always good, even well done. I always get the frisco burger, toxic to the coronary arteries, but delicious.