Sam’s Club

I’ve had the best care from a gal named Hazel at the Optical Center inside of Sam’s. I had a problem with insurance covering a prescription. She called and provided me with updates to the status of my claim. Once it was processed, she contacted me to let me know that the claim was processed — all done! Hazel goes out of her way and provides the professional customer care that is so lacking these days. Kudo’s to Hazel! She gets a 10 from me!
I stop in to the Pittsburgh Mills location about 2 to 3 times a week just to pick up fruit and veggies and the roasted chicken. The roasted chicken is a lifesaver when it comes to dinner time. Would love to see someone demonstrating different meals to make with the roasted chicken. Instead, I head to PINTEREST for ‘store bought roasted chicken ideas’ and find plenty online.
This store stays busy all of the time because of the location.
Store does not take American Express card.

This review is based solely on the Auto&Tire center, it has nothing to do with the rest of the store which I have never really had a bad experience with.
My experience was this– Ordered a set of tires online and was informed that I would receive a text when they arrived in the store. A few weeks went by without a text before I finally called the store to hear that they have been there for days. I go there, pay the full price upfront for all 4 tires/​instillation/​tax etc. which I thought was strange because most shops charge you AFTER doing the work on your car. So I wait a good hour or so to be informed that they could only put 2 of the new tires on because they stripped two of the lug nuts on the back, I was told by the worker to go and get two new lug nuts and come back the next day for them to put the other two tires on. I reluctantly go and buy the lug nuts, come back the next day to be told by another worker that they cant get the lug nuts off at all and that I would have to take it somewhere else to get them removed. After much frustration and running around I told them to forget the entire order and to give me a full refund.
The next day I went to Highland Tire to receive an even lower price for the same set of tires than Sams Club was offering and they had absolutely no problem removing the lug nuts that Sams Club said would have to be cut off because they were stripped so badly… overall experience was terrible and I will certainly never go back to Sams Club for tire or auto repair, stay clear of the chain stores and go to the professionals at Highland Tire.

I love this Sam’s location in Pittsburgh Mills. It’s located right next door to Wal-​Mart so you can knock out two places at once. I’ve never seen that before.
The sales associates at this location are always around to answer your questions or to get something that you can’t reach.
The meat and produce are always fresh. The last time we were there a nice associate even gave us some tips on how to pick and store a honeydew that we never knew about.
If you go on Saturday’s or Sunday’s they are always giving out free food samples of some of the tasty products they offer.
Insider Tip. If you shop at Sam’s on Black Friday they offer a free light breakfast.