Chili’s Grill & Bar

Second time I’ve ordered Chili’s To Go and Second time it was wrong when we got home. The food was good, but it wasn’t what we paid for. On the plus side, when I called, they said they would mail us some coupons for the error.
Waited and waited on the coupons, got fed up and called back and reminded them about the issue. They finally sent a couple coupons, I think I’ll give them as a gift to someone, because I’m not going back to that location again.

I come to this Chilis at least twice a week. Candace always takes care of us. She’s very knowledgable of the menu. Our food always comes out hot and fresh. The drinks are good too. Will be back for more and of course will ask for our favorite server!

We arrived early as to avoid the crowd. Success was ours. The service was better then usual which was a refreshing change. Our server was on top of things the whole evening. The food oh the delectable food. I had the spicy pasilla chile chicken that was cooked to almost perfection and husband and a very well prepared and cook ribeye. We were both very satisfied with our meal selections. We will return to this location again. Kudos to chilies in Tarpon Springs for a meal well done!

Some of the staff make you feel like your bothering them when you ask for something. I guess ill go get some ketchup myself!
Food is consistently pretty decent, but this locations staff need an attitude adjustment.
I like chilis, mostly because my 5 year old loves it but I’ll try not to return to this location.

I usually stay away from chain restaurants but I have to say, this Chili’s has a special place in my heart. Managers Brooke and Micah are always delightful and very active in their restaurant. The food is consistently excellent, with a balanced fresh flavors and some of the best darn burgers in town. The lunch service is fast but still friendly so if you are looking for a quick bite with out going the fast food route I would highly recommend stopping by. Take out is always fast and reliable. If you dine in you absolutely have to get the table side guac. It is so delicious and they hand mix all of the fresh ingredients right in front of you. The flavor is unparalleled. Combine the guac with their house-​made salsa and you will be in heaven.

This place has horrible service. I put in an order to go. The girl on the phone told me it would be ready in 20 minutes. I waited at home for 20 minutes then left to go pick up my food. I waited 30 minutes in the to go parking spot and no one came to my window. I watched 8 other people come and go and receive their food. I had children with me and there was no way I could walk in there to see what was going on and I had forgotten my phone at home. I left with no food and very unhappy. I called and talked to the manager who promised to mail me a gift card for my horrible experience. 2 months later and I have still received nothing in the mail. I will not be going back. Horrible service and poor management!!! Very disappointed!!!

Horrible Chili’s location. I decided to come here last night with some family and friends. I ordered the new grilled chicken burrito. My wife ordered a side salad and my uncle and friend shared the fajitas. Food came and at first glance my burrito shared more similarities of a small crunch wrap from taco bell than a burrito. Now come on, a burrito isn’t hard to make but somehow was not made right. The fajitas weren’t even sizzling when they came out. On top of that my cherry coke tasted funky and was told two tables behind me asked to cut off the ufc fight I was watching due to the blood. Really? What show or movie doesn’t show some sort of blood now a days? Are you a hermit? Won’t be going back to this chili’s ever. The consistency isn’t up to par with other chili’s locations and that’s pretty sad.

While there was a wait we walked right over to the bar area and sat at a quaint table for two. We had great service from Lance and Angelique. We played trivia on the table top gaming device which was fun while we munched in apps and I had 2−4−1 margs! There was a delay in our main meal but they explained a computer error to us and all was well. Overall a nice dinner!

We arrived, were glanced at and dismissed (maybe our invisibility cloak was on overdrive!) Young man, here’s what you do: Greet the customer (yeah, I’m the lady who helps contribute to your paycheck, BTW!), and if you’re busy seating another customer, cheerfully say, «I’ll be with you in just a minute.» If you’re prattling on with your friends, and ignoring me, then you’re NOT doing your job and should probably get out of customer-​based jobs altogether. You desperately need retraining — Oh manager???
The food? It was sustenance, but even then, not very good. Ordered an appetizer, and was delivered my dinner (one of the two) before the appetizer even got to our table — by another server (not the gal who took our order.) When I said, we haven’t even had the appetizer, the entrée disappeared and reappeared some 10 minutes later looking haggard (can anyone say heat lamp?) along with husband’s entrée (still was not finished with the appetizer)!
This location will continue on — none the worse for my review, and that’s too bad. It’s always a shame when the wait staff appears reticent and indifferent to their jobs. What’s worse, however, is when the manager lets the bad comments slide and is quite happy with the status quo. We’ll be going to another Chili’s in the future IF at all — ever. This experience was nothing short of «what a waste» regarding food and service.

My favorite Chili’s location by far. The waitresses knows my daughter and myself because we frequent quite often and they are always super nice. Don’t normally ever have any complaints about the food and if I do its always fixed immediately. I also get carry out from there quite often the curbside carry out. Never ever problems with this either and it’s very easy to use.

Every time I have come here, it has been nothing but awesome.
Food always comes out fresh, hot, and delicious!
Service has always been nothing short of attentive and efficient.
Drink refills were constantly served.
The menu is extensive and at normal chain restaurant prices. I would definitely suggest checking out this Chili’s next time you’re looking.
The burgers are juicy, hot, and tasty.
My absolute favorite that I have gotten the last 5 visits is the Chicken and bacon quesadillas that comes with a chipotle ranch, lettuce, and sour cream to dip! AMAZING! Great… now I’m hungry again!

What you expect at a Chilis.
Consistent and timely.
Not rock stars… but fairly good.

I had the salmon and my mate had a steak, and oh my were both out of this world! They were cooked to order and done to perfection! A great chef!
The wait staff were courteous and professional while being friendly and helpful too! I have weird allergies and informed our waitress, she ensured that my dietary needs were met!
I cant say enough nice things about this place.

Love the mango chicken. Light and satisfying. Avocado and mango salsa with a kick. Side of spinach and broccoli. Delicious and healthy.

Always a struggle with service after 9pm or so. It’s been very consistent shitty food and service late. The three stars are purely for the early meals, late meals deserve a 0. Seems there is zero management presence as I’ve never even seen a manager in 3 years. It just seems the staff is consumed with going home or closing out rather than doing their job! We used to eat a different chilies that didn’t have these issues, maybe that’s why we know they can do a lot better.
They also use this goofy tag team server system that seems to confuse the hell out of the servers. You either have both of them pestering you with redundant questions or they ignore you in a Mexican standoff with their tag team partner over who’s going to «deal» with you.

Love this place and location. Food is always on point (with the exception of their margarita chicken that tastes like rubber) but everything else my family and I have had has been great. Always good service, especially with Alexa. Thanks for making my Friday’s w my daughters something to look forward to!

Waited for almost 30 minutes to be seated waiter was ok but not on the money… food took for ever… thats why am wruting this i have to go finally food is here so you wont know whats next… lol

Went in for lunch (around 2) and we were seated as soon as we walked in. I ordered a 6oz Classic Sirloin. It was pretty good but the flavor wasn’t the best, it was tender and juicy though! Fries weren’t my taste *at all* but oh well! My boyfriend got the guacamole turkey burger and he loved it! He also liked the fries. Overall a decent lunch.

Excited to have a Margarita got the Presidente it was huge but weak. I drank the whole thing because it was more like frozen lemonade than a Margarita. The food was good but the floor was dirty. I will go back but will never order that brand of Margarita again.

Always good… Chili’s has one of the best menu choices of the chain restaurants. And, they change it up regularly, keeping the most popular items.
Dinner in the bar gets free chips and salsa… Everyone knows Chili’s salsa rocks. The avocado ranch is the bomb… I put that #%@& ON everything.