I cannot say enough about this company! I was having an issue with one of my doors, and the vendor who installed it was not returning my calls. I called a dozen different door and window repair companies and no one would come out because they were not familiar with the type of door. The door was not even shutting. There was a huge gap that was letting bugs in, letting the A/C out and was just unsafe. I called Doug and explained the situation to him, and he was at my home within two hours. He fixed it quickly, efficiently, neatly and best of all was very reasonable in price. I highly recommend this company and give them an A+++++!!