First I’ll say I don’t want to even give this Dunks one star, but I’m forced to so consider that lucky… Anyways…I used to go to this Dunks very morning and my total was always $ 5-$ 13 I will not ever be going to this location ever again… Reason #1 when I ask for my hash brown crispy they say, «Sorry we can’t do that we have a line and it takes to long»!! Ummmm… WHAT??? I couldn’t believe my ears… Likes seriously I literally come here constantly everyday and on the weekends I get 5 – 6 sandwiches plus donuts Box-O-Joe and what not! Reason #2 my latte is always wrong and when ask to remake it I get a sigh followed by an eye roll… Ummmm I’m sorry that you don’t low how to make my latte they way I ordered it and it’s legit every single time I have to have them remake it… They reply I get after I ask to remake it is…“I made it how you told me to”!! So I reply to now you didn’t, and I don’t even taste the FV swirl in it…“Well I put it in so whatever I guess I’ll remake it again…(Sigh-Eye Roll) …Like really I’m a paying customer and I don’t give any of you attitude so why is it needed for you to be rude to me because your that incompetent you can’t make a simple latte(Medium hot latte extra shot espresso 4FV swirls 2 Hazelnut Swirl 4 Splenda Extra Milk) Not rocket science… and final reasoning for me not ever returning to this location is I ordered a wake up wrap Ham Egg no cheese and I asked for bacon on it and she said, «No we don’t do that…»! I said, «Ummm it’s okay I’ll pay extra I don’t mind I ordered it plenty of times at other locations and they have no problem or even question it»…Her response«well that’s those locations it’s simple we don’t do it I’l telling you no so go order it at one of those other location and get it then of u want it that bad»!! Ummmm are u kidding me so do to your employees and there rude attitudes and horrible customer service not only will I not be going there but a few other people and businesses in the surrounding area will not be either… Un Real!!! Couldn’t believe it second time this as happened and I’ll never return ever again!!!
Isabella B.
Évaluation du lieu : 3 Boston, MA
Although location is good getting in and out of this place is a nightmare! Always long lines inside and out. Plus there are a lot of undesirables hanging out around the place. Hold on to your wallet and lock the car! Product is consistent though and this is only location in the area so if I need coffee I deal with it!