Gisi Sylvia MD

Dr Gisi is wonderful, I’ve been going to her since 2006 when I was in middle school. I recommended my boyfriend to go to her office because how «great» everything is there. Today, we were running late and the bragging I did about this fucking place when down the drain. The male, Rod, who called to follow up to see where we were at is very rude, we told him we were running late and his response was «obviously.» Really?! That was extremely rude. Also, it has taken my boyfriend 3 months to get this appointment today because the shit heads in the front are very unorganized. They said he had an appointment a month ago but they did not have it when we called to follow up. Also, I told my boyfriend to fill out and turn in a new patient form ahead of time so he doesn’t have to do it on his appointment date. He turned it in and they lost it, he had to fill out another one. I’m probably gonna switch to a new doctor if dr Gisi doesn’t get a front desk team. There is probably only two women who work in the front who are great. Too bad I don’t know they’re names.

In 2001, I retired from the Marine Corps and relocated to Temecula. We asked around and found Dr. Gisi through many veteran referrals. In the past 15 years, I have found Dr Gisi to put my best interest first, even at the expense of her business. She has diagnosed and help treat some very serious conditions in my family including my 6-​vessile emergency bypass, pacemaker and defibrillator implant. I literally trust Dr Gisi with my life and my ongoing health, as well as that of my family. She is in high demand as far as General Practitioners in the area. Selfishly, I hope anyone reading this chooses to go to a different doctor so my family can continue to see this wonderful and caring doctor at will.

Dr Gisi has been my family’sfamily’s doctor for 15 plus years, she is always there for me and my family. Dr Gisi, Rod and their staff are the best.

I have been seeing Dr Gisi for about 10 years now; ever since she had a small office down the street where Rancho Physical Therapy is. Her practice has grown substantially since she moved to her present location.
Her staff is friendly and her office manager (her husband) is a caring person who will help you out when he can. Dr Gisi will listen to your concerns. She has sent me to some very good specialists. One specialist was all the way in Orange, but they caught my cancer very early. It was an odd symptom but if she hadn’t sent me to the right people, my outcome would’ve been quite different.
She does have a busy practice and it may take a while to get an appointment but it’s worth the wait.

Dr Gisi and her office is great! I have been going there for a few years and every time I have a good experience not only with Dr Gisi but also her staff. They are friendly, knowledgeable and I haven’t had to wait too long to be seen. I also feel like she cares. I am so happy I have finally found a Dr that I feel comfortable with!

Dr. Gisi is an excellent Doctor!!! I have been going to her since 2009. I never feel rushed, she is thorough and listens. She has been the best primary care physician I could of ever asked for!

My family and I have been patients of Dr. Sylvia Gisi since moving here 14 years ago. Yes, she has a very busy practice due to the fact she is an excellent doctor. I have referred several people to Dr. Gisi, all were treated very well by the staff and are confident in the doctors abilities. For those with negitive comments, FYI, with the way insurance is today, approval is required for many things, even changing your primary care physician. Approval takes time, a doctor has no control over this process. Also if you need to see a doctor in a day or two, those days are long gone. That’s what urgent care is for. The doctor cares about her patients maintaining good overall heath, which is why the office carries nutritional products. All staff is always friendly, professional and proficient. Dr Sylvia Gisi is a great doctor that truly cares about her patients.

Dont let the poor reviews scare ya away Dr. Gisi and her staff are hands down the best in the valley, my whole life I’ve had a different DR. Untill I moved up here and for about 10yrs I hadn’t felt right, went to see Dr. Gisi and her staff and within 2 visits I was diagnosed type 2 diabetic and apparently I’ve been diabetic for quite some time. Fast Foward to today I’m shedding lbs and have my diabetes under control thanks to the DOC and her staff.

I am shocked and saddened by the poor reviews here. Dr. Gisi is, hands down, the BEST primary care physician I have ever seen (I’ve been a patient for the last few years).
Yes, she runs a very busy practice, and there may be occasional customer service hiccups, but she is in an environment that is very challenging for doctors.
The front desk can get very busy, and I can see how some people might find that «brusk,» but the staff is BUSY and doing the best that they can.
I’ve worked in healthcare for a long time and am deeply impressed by how professional and knowledgeable Dr. Gisi and her staff are. When I see Dr Gisi I feel like I’m talking to a friend, not just a physician.
I’d prefer to be treated by a very talented physician versus a doctor who coos and clucks over you but isn’t very competent.
If you want to see the best doctor in the Temecula Valley, Dr. Gisi is it. Period.

Wow! On these poor reviews for Dr. Gisi!!! I am surprized and I think that these reviews are not true representation of what a great Dr. she really is! She is an excellent doctor and has always been for her patients… She sits and listens to your complaints and discusses the different possible ways to approach a medical issue with you. I know that she has had some staff issues during her career (most Drs do!) (Maybe she should hire me!!!)
I have had some very serious medical issues in the past and she has gone up to bat for me through the HMO Group to get me the care I have needed!
I can only add… Shame on all of you for these one star reviews!!! They are not fair and I hope that all of you will re-​evaluate your one star ratings and be fair to her and her staff. Dr. Gisi is much better than a one star rating! This is sad…

I have been a patient of Dr. Gisi for several years now. She is as knowledgable a doctor as you will find. She spends the appropriate amount of time with each patient, and never rushes you out of the office. She takes appropriate steps to assure your concerns are addressed, and orders further diagnostic examinations as necessary. I’ve seen numerous physicians in my 26 years in Temecula, and Dr. Gisi is the physician with whom I will stay!

I’ve been a patient of Dr. Gisi for around 8 years now. At first it was great, it was easy to attain an appointment and I always felt welcome by the staff. However; recently, the new staff has turned into a (excuse my French) complete pack of irresponsible assholes! I’ve never dealt with such indecency in my life, in any form of customer service. It takes two months just to obtain an appointment with the nurse practitioner! Bull shit! I can’t even see my own doctor? I unfortunately cannot be a patient of such a disgusting practice.

I have been a patient of Dr. Gisi’s for several years now. Initially, she was great. Unfortunately, her practice grew too large and become way too impersonal. It has been a couple of years since my husband or I have even laid eyes on Dr. Gisi herself. She is always book so far out that we are forced to see her (rather incompetent) NP. They charge a fee for every little thing and they don’t follow up with anything! Obviously they don’t have much concern besides making money! In addition, they recently stated selling a large line of expensive vitamins and suppliments which they push very hard. Completely unprofessional, in my opinion. There are far too many other doctors in the Temecula Valley to waste your time with Dr. Gisi! :(

I like Dr. Gisi, but her office policy and staff are not friendly nor professional, my wife wrote a letter to her, never got a respond. so we moved on.

Just joined an HMO and lost my previous doctor. I selected Dr. Gisi from the new HMO choices… before I saw these reviews. I’m in deep pain from a pinched nerve and called the office. Too bad, so sad is the attitude — hit the road, Jack… to the ER.
I even dragged myself to the office on 1/​6, hoping if they could see my pain, I’d get to see the doctor. Too bad, so sad… we can’t help you, make an appointment. The earliest open date — March 20^th. This is January 7^th, my prescribed meds from ER are running out. Doesn’t matter to the firewall office staff.
Looking for another primary care that… actually cares.
I’d give this practice no stars if I could.

Unfortunately I need to update and agree with others. Although Dr. Gisi is a good Dr., if you have a serious problem you need to be seen for right away and her office tells you a week, its time to find a new Dr. That is what I had to do.

Sub standard health care. My family’s experience here has been unprofessional. Impossible to fill important refills and have to schedule appointments over a month ahead of time. They have taken on way too many patients and they cannot give everyone the care they need/​deserve.

I second the opinions of the other reviews. Nice office and I really had high hopes. I was sent to the lab for many test, which I thought was impressive that they were so thorough. But I called several times to get the results and I was told that the Dr. hadn’t had a chance to review the results, this went on for about 2 weeks, meanwhile I received a called from a surgical office wanting to set up an appointment for a consultation for surgery. Which was sad that I heard from the surgical team prior to hearing back from my primary care. I had the surgery, but to date have not received follow up a call from Dr. Gisi’s office. I will be searching for a new primary care physician where the lines of communication are more open.

It’s really hard these days to find a good Primary Care Physician. And for my case it’s been years. I was really happy with my visit. She listened to what I had to say and considered them carefully. When it came time to write my prescription, she discussed them with me, including what is and may not be covered by my insurance, along with other options we could try if the cost was to high.
Her front office staff were also very polite.

We tried Dr Gisi in her old office and new office for a couple of years; she is a good doctor, but very difficult to see, more like an specialist. In urgent cases, such as a bad flu or cough, A family doctor should be available at least in 24 to 48 hours, if not the same day; but in several cases, we were told that the first available appointment was in more than several days, or we could see the Nurse practitioner instead.
The ultimate was when we showed up 15 minutes late for an appointment and they refused to see my sick wife, and then wanted to charge us a fee for missing the appointment… that was the last time anyone in my family had anything to do with Dr. Gisi…
Since then we have been going to Rancho California Medical group, and have had a great experience with all the doctors; they are open 7 days a week, and we can get in with a couple of hours notice.