Healthpointe

I’ve never been to a doctors office this bad! My dad who cannot stand sit or lay waits in pain and at the most 2 – 3 hours. It’s very frustrating and the communication is horrible. We have to come here cause its under workers compensation. If we had a choice we would obviously be at a better office. BUT, We do love Dr. Allen. He’s very sweet and we haven’t even been able to see him cause of personal reasons. If this was based on him I would give him 5 stars but this office (most staff) gets 2 stars.

Very upset and disappointed with Dr.Kim. I waited for 2 hours for him and saw him for about 5 min. He was very rude I went in for knee pain and told him I had been to urgent care and he was very rude and didn’t do anything to help. I asked if he can order an MRI and he went about telling me to just go to the nearest one. I work in the medical field and I know I need an order for it. He also said I should get a third opinion or go to Loma Linda hospital and be seen by a professor. I wasn’t happy at all and won’t return to see him. Mara the front girl was very nice and very helpful.

I work for a company that obtains medical records from Medical Facilities all over the state. Because of this, we are in contact with hundreds of Medical Facilities every week, some of which are less than cooperative or helpful. I have never used Unilocal for writing a review for any of these facilities. But, recently we found ourselves in a pickle and we explained the situation to Joshua B. and he went above and beyond to help us out. I was very impressed that he was so willing to go out of his way to help us out, even though he didn’t have to. Because of that, I felt that I should publicly thank him for going the extra mile.

Horrable Bed Side Manor… Negligence during testing… then Dr. Pierce was a NightMare would not listen to what I had to say nor cared to even help my situation… Was basically told «I don’t know go some where else» would never recommend this place for any care…

I injured my knee and started going to physical therapy, their staff is the best! Especially Amy and Bertha, they made my experience 100 times better.
Thank you

Healthpointe medical care I have been going to Health Pointe Medical Center for years for pain management .It is not unusual to wait over an hour past my appointment time to see my doctor. My treatments are paid by Sedgwick Claims services it’s a workers Compensation claim. I have bulging discs and pinched nerves in my back, verified with a recent M.R.I. and back surgery has been requested. I require pain medication to manage my pain, other methods have been rejected by Sedgwick and Health Pointe says there is NOTHING they can do. My medications are now being withheld Health Pointe again says there is Nothing they can do. They have not answered the phone calls from Sedgwick or talked to the adjuster about my medical necessity of my medications. I have requested them to talk and send Sedwick a letter of medical necessity only to be told there is NOTHING THEY CAN DO.
Seems to me they only do what Sedgwick Services tell them to do and have no regard to what is medically needed !

The new building is amazing but satisfaction with care is poor in the doctor office. The doctor office you will have an appointment and not be seen for an hour. Then you have to wait for the doctor who does not greet you or seem to know who you are or why you are there. There isn’t common courtesy such as speaking directly to you or knocking at the door or simply shutting the door while talking. I can say one positive thing is the doctor will show you your results and explain them to you.
The THERAPY people are amazing and make you feel comfortable. They work really hard to make sure you are feeling better with each visit. They see you promptly and make the most of your time. The facility and equipment are amazing. Thanks Rick and Dr. G for everything, they were amazing!!!

I have never needed to be involved with any physical therapy, so when my insurance sent me to Healthpointe i was very hesitant not knowing what to expect. Gil, Amy, Valerie Rick, and a few others that i forgot their names are great. Always on time very professional and so far have worked wonders. I never look forward to going to PT but because i have to go i am happy that this the organization that is helping me through the issues. Gil will push just up to the limit but never over. He seems to know exactly when to back off and let the arm rest. He never lets me push beyond what i should be doing. He provides great guidance and exercises for the days i work at it at home.
I would certainty recommend this group for physical therapy.

Beautiful facility, friendly staff! Thanks to them and Dr. Culver my ankle is feeling much better.