The UPS Store

Great place to do business. Helpful staff.

The next day, the clerk on duty was able to handle everything within just minutes. She was very professional and understanding. And intelligent.

Most amazing customer service ever! Jaimie was so sweet. I came in very sad and frustrated that the eBay item i sold would cost me $ 43 in shipping versus the $ 15 the buyer paid. She right away sympathized and let me know she was going to take care of me. She cut my box in half and it only took 2 minutes. She repackaged it and everything. In the end it was cheaper to go with usps because of the prepaid label but she didn’t mind. She was just happy that she helped me out! She didn’t charge me for cutting the box or anything. You have a lifelong customer Jaimie! What you did today saved me $ 50!

I have used this UPS Store location before, but the service today was terrible. I brought in some items to pack and send a care package to one of my children. The girl doing the packing never bothered to tape the bottom of the box, so when she picked it up everything fell out onto the floor. She and her coworker laughed about it in front of me, threw everything back into the box and taped it shut… so careless and such a lack of customer service I was astonished. I ended up just taking everything back home to pack it myself and ship from the Post Office… I need to check and see what’s broken and smashed because I’m sure something is. But they still managed to charge me $ 6 for the box! No filler, no packing peanuts, no nuthin. A medium sized box that they cut to fit the contents so it’s not like I can even use it again. I am so annoyed at this moment. I will never use this UPS store again. I will give my business to the Post Office.

I have been a customer for a few months and I am pleased with their service. I always get my first class mail on time and same day email notifications when a package is delivered at their location. I do a lot of online shopping, the volume of packages delivered at their location is high and have never lost one! The gal who works there is friendly and cares about good customer service.

I’ve had to use this place several times now to send a quick fax or to send a package. It’s not my first choice for UPS stores in town but it’s much closer to my house, so I do use it from time to time.