The UPS Store

The service is outstanding! The store associates eagerly assist in packaging items. They also proactively offer suggestions for reducing cost. The service is 5-​stars. The accuracy of quotes is 3-​stars or less. I asked them in advance how much to ship a bicycle to a particular address. I provided the specifics about the bicycle. They stated that it would be around $ 75. I then proceeded to purchase a box, disassemble the bike, and package the bike. When I returned, they quoted about $ 150. It was puzzling how the original quote was off by 100%. They stated that the package was 4″ longer than they anticipated. Somehow, an additional 4″ doubles the cost. They were helpful in trying to repackage the bike to reduce the length by 4″. We were not successful. I ended up accepted the additional cost. Had I been warned about the sensitivity to length in advance with the knowledge that the price could double, I would not have shipped the bike. I would have purchased another bike at the destination instead.
I do recommend this place for obtaining good service, but be cautious about price quotes.

This is for the one in Temcula Pkwy, next door to Stater Bros. I find this UPS Store right on the money as far as location and performance. They are very accurate when sending packages, and the people that works there are very nice, and courteous. I saw a review for 1 Star and it tickled me the wrong way. I do not know about the fax situation, but I do understand that a previous phone call would have been enough to find out the price for sending faxes. For package sending this is a very good option, since we reside about 1 mile away. They never fail to hand out the Tracking # (which protects any transaction), so kudos for a good run operation. 4 Stars.
PS: I decided to increase the stars by one, for I realize now that this is an outfit that meets all my expectations regarding efficiency, and customer care. The last time the service once again was way above average. Yes, I understand is only a UPS Store, but when an outfit excels in their duties is important that it is noted for what they are. Top notch service, helpful, and good attitudes, can’t ask for more. 5 Stars!